EarlyBird Shuttles

Easy, online booking. They sent an email confirmation. Day before my trip they emailed again which was nice. Then at 5:20am Joe the driver texted me to let me know he was on his way for my 5:40 — 5:55 pick up time. Put my mind at ease! He arrived at 5:45, helped me with my bags and put me and my service dog in front. Over all he was SUPER courteous and helpful. 5 stars for him too.
The van was clean and comfortable, and we made it to LAX in plenty of time for my flight. Great, fast friendly service. I will def use them again.

Excellent Service!
I used EarlyBird Shuttles a couple of times to and from LAX. The online booking was easy. The driver called and send a text prior to picking me up. Driver arrived on time, shuttle was clean. I will definitely use the service again.

Save time, Use LYFT. I chose EarlyBird because of the Unilocal reviews. Our driver was 20 minutes late outside of the call window, because he said he was over scheduled. It was bad service that I had to reach out to make the first call on where our driver was, everyone was very polite and apologetic, and my husband still tipped the driver because he was so kind. I will use LYFT next time from LAX or park my car at the airport or take a taxi that’s already on hand.

Excellent service! My wonderful driver Tanisha was at my house 5 minutes early and made my experience enjoyable. We had a great conversation on the way to LAX. Would definitely recommend this service to people looking for the perfect balance of cheaper and higher quality!

I’m torn about giving EarlyBird between a 3 and 4 star. Relatively speaking, as far as airport pick ups, EarlyBird is beyond comparison to Super Shuttle. I’ve always had nightmare-​ish experiences with Super Shuttle for airport pickups because they are horrible with logistics. I’ve always had to wait at least 2 – 3 hours for them at the airport, then another few couple hours for the NUMEROUS stops they make before reaching my destination.
PROS:
1) Easy online reservations.
2) You will receive a confirmation email prior pickup with clear instructions.
3) The driver arrived at the time specified on my confirmation.
4) The driver called before arriving to let us know where he was and provided approximate arrival time.
5) The driver also texted when he was coming around the corner so we can be on the look out for him.
6) On this trip, there were no other passengers, so as soon as we were picked up, we were on our way home!
CONS:
The only reason I’m giving them a less-​than-​perfect score is because the shuttle reeked of cigarette smoke. :(If you are sensitive to smoke, like me, you know how unbearable this can be! I felt very nauseous the whole way home. I’m disappointed because for this reason alone, I cannot use their service again even though their service was way better than Super Shuttle. I hope you’re reading this, EarlyBird! I would love to use your service again and update my review if/​when this problem is corrected.
THINGS TO NOTE BEFORE BOOKING:
1) You are allowed 24hrs prior your pick-​up time to cancel your reservation for a full refund. After that, it’s a no show and you won’t get your money back.
2) For international travels, the driver will wait a max of 1.5 hours after your flight’s arrival. After that, it’s a no-​show, or you have to pay an additional $ 65 per hour for them to wait for you. So plan ahead! Remember you have to go through customs and get luggage and all that…
Safe travels!

This was my first time using Early Bird Shuttle service, and I am very happy with the experience. My driver was William. He was such a nice person to talk to, and a great driver. I will definitely be using Early Bird again!!!

I contacted EarlyBird Shuttles to drop a group of 28 friends off for my engagement party. I booked the shuttles with Eric who was very helpful and made the booking process easy. The shuttles (3) were very timely and the drivers were easy to communicate with once they arrived at the pick up location. Great experience over all — I will definitely use them again should I need this type of service.

This was the worst shuttle/​car service experience I’ve ever encountered. I would not recommend this shuttle service. Having found EarlyBird Shuttles here on Unilocal last month, I thought I couldn’t go wrong. I booked an exclusive shuttle both from and to the airport. From the airport everything was smooth, no problems. To the airport is entirely different and very disappointing (and long/​wordy) story.
We received a call about 40 minutes prior to our pick up saying our driver was in the area and could pick us up early from our hotel. I said we’d be back a the hotel and ready for pick up in about 20 minutes. As we exited the hotel, the driver pulled up, verified my name and opened the back of the van for our luggage. I looked in the van and noticed there were two men in the van. I mentioned to the driver that we had booked an exclusive van but I would take it up with dispatch.
As the driver was taking us to the airport, I assumed, I composed an email to EarlyBird Shuttle asking for a refund of the difference of the exclusive van over the shared van. I then checked other emails, chatted with my family, the gentlemen in the van and thought we should be at LAX by now when looked up to see we were getting on 405 south… not at all the direction of the airport. I asked the gentlemen in the van if they were headed to LAX, after a bit of run around, it was determined they were going to Long Beach Cruise Terminal. I did a quick GPS to LAX from our current location. We were 45 minutes from LAX and our plane was boarding in an hour. I composed another email to EarlyBird Shuttles expressing my concern that we may not arrive to the airport in time for our flight and if we did, at the very least we would be those people running through the airport to make our flight — exactly what I didn’t want to happen, why I booked an exclusive van, so we wouldn’t have to worry about getting to the airport late. At that moment the driver took a wrong turn and took 15 minutes to get back on track. And then we are at the cruise terminal… in a long line of cars dropping people off.
By this time dispatch had received my first email, not the second I had just hit send on and was phoning the driver, who was busy driving and didn’t answer. They then called me and told me they weren’t sure what was happening but that they would, of course, only charge me for the shared van ride, not the exclusive van I had booked. I then informed dispatch where we were and my suspicions that we would not make it to the airport on time for our flight. Dispatch assured me we would make it with plenty of time to spare. GPS told me, if no traffic issues arose, we would arrive at LAX at the exact time our plane would be boarding. We would have to then go through security and get to our gate. I asked for a full refund of what I had paid as this was not at all what I paid for. Dispatch said they would get back to me and then said they would call the driver. I asked them not to phone the driver so he could focus on getting us to the airport. The driver’s phone rang at least 5 times as he tried to get us to the airport. Getting our driver riled up and focused on explaining what happened rather than focused on getting us to the airport is not what I would recommend.
The driver took a wrong turn, his phone he was using as GPS flew out of the cup holder where he had it. He’d taken 2 wrong turns using his GPS, I thought he’d definitely not be able to make it to the airport without the GPS. While on 405 my nephew unbuckled, crawled around a pole and got the phone back to the driver. We arrived at the airport with one minute to spare before boarding time, we rushed off the shuttle and into the airport only to be told by the Virgin employee that we were in the wrong terminal, our terminal was 2 terminals away. I turned around, rushed back to the van and caught the driver before he drove away. He drove us to terminal 6, we rushed to security and had to be «those» people asking to jump the queue at security — our plane had now been boarding for 10 minutes. We ran through the airport and to the gate and there were 3 people left to board the plane. Had the Virgin employee not told us we were dropped at the the wrong terminal and had we not caught the driver to take us to the correct terminal, we would not have made our flight.
EarlyBird Shuttle has refunded $ 49 of the $ 98 I paid for the pleasure of this experience. They refuse to reimburse me the full amount. Their reasoning is that this has never happened before, that the gentlemen in my exclusive van gave the wrong pick up address and caused the driver to be late and that half reimbursement is fair and just.
I would recommend booking any other car service/​shuttle other than EarlyBird Shuttles.

I’m downgrading my rating due to 2 recent rides:
1. In August, I didn’t receive a text or call from the driver. Had to call up the company when my ride was already late. The guy I talked to said my scheduled ride was stuck in traffic and I was to be picked by another van (the whole thing took almost an hour to sort out, I got extremely anxious for fear of missing my flight). To be fair with them, the replacement van did arrive in the promised +20mins, they picked up the phone even after office hours, and they made sure this ride had no stops (the driver also knew better to not make small talk during the ride as I was pissed).
2. In September, my driver picked me up late since he couldn’t contact me. Apparently he was texting my old number (it seemed they never updated my contact info even when I called and emailed them beforehand for my change of number).
Overall, I may still use their service but I’m not eager to recommend them anymore.

We used Early Bird Shuttle to and from LAX.
The driver was early and courteous.
Communicating with Eric was easy and made any worries we had vanish.
I was worried when our arriving flight was delayed almost a hour, but Eric and our driver Darwin were very understanding and patient.
The only reason I don’t give this review 5 stars is that the van was less than satisfactory. It was old and had many dents. Maybe the company could consider upgrading. Other than that, highly satisfied and would use again.

Great service! I booked round trip transportation for 8 adults to and from the San Pedro Cruise Center. The price was excellent, the vans were nice, and the drivers were punctual, friendly and professional. Communication was also excellent: I received email updates the day before, and on the day we were getting picked up from San Pedro, the driver called me to advise where he was waiting for us.
There was only one minor event that prevents me from giving 5 stars. The driver that picked us up from our home, didn’t seem properly prepared to navigate his way to San Pedro. After loading us and our luggage into the van, he began fiddling with his mobile device — while driving. This made some of the passengers nervous and just didn’t instill a lot of confidence. We did, however, arrive safe and on time. Other than that, everything was perfect, and I will definitely use Early Bird again.

Finally I found the shuttle company that arrive on time. Got the email confirmation a day prior to my trip estimate time pick up was 5:15 –5:30 and wooh ohhh!!! he showed up at 5:14. The van was well kept very clean. Our driver is very quite (but I prefer it that way) I only booked the trip to LAX but Definitely use them again on our trip back home. Keep it up Earlybird and Thank you very muchh:)

I will never use another shuttle service again!
Unlike all other shuttle services my husband and I have taken, Early Bird is exactly what you think you’ll be getting: a clean shuttle, prompt and very courteous drivers, no hassle, super convenient.
I can honestly say I have been continually disappointed and frankly shocked at the condition of other shuttles and drivers, the two hour long rides to the airport as they cram more and more people on board, and the rude drivers.
My husband and I were prepared for more of the same when we found Early Bird online, but wow! Pleasantly surprised by an airport shuttle?! Yes!!!
We had a 6:50am pickup and the driver was not only time, but extremely courteous, drove safely, and we ended up being the only riders to LAX! We felt very pampered!
A week later we were due to be picked up at the airport. As soon as my plane was taxiing in, I got a confirmation text from the driver and a number to call him when we were done with baggage claim. Since we had no luggage, I was able to call the driver to confirm locations. I’ve never gotten this type of personalized service before. From the time we stepped off the plane to the time we stepped on the shuttle, no more than 15 minutes had passed.
Again, the driver was incredibly personable and we had the whole shuttle to ourselves for the ride home.
What a wonderful thing it is to book a service that treats you with respect and courteousy — other shuttle businesses need to take lessons from these folks. Soooo happy we have found them!

Making online reservation was easy. Received confirmation email once booked and another email a day before pickup.
Driver picked us up a couple minutes before our scheduled pick-​up time. Would’ve been nice to receive a text message or call letting me know they are on the way.
Driver was nice and drove safely.
I would definitely use EarlyBird again.

Used Early Bird again in 7 – 2015. They are still superb. They contacted me the day before my pickup and I also had text messages waiting for me when I got off the planes both going to and coming back from our trip.
On a side note, Jackson was especially friendly and made our ride enjoyable.
These guys are reliable and you can trust them.

The Unilocal reviews were right. Awesome service, and great a company to do business with.
A Sunday morning pickup at 6:30 from Pasadena and we’re the only people in our clean and comfy minivan driven by Chris. 25 minutes later and we’re dropped off at LAX after a fast but safe ride with a great driver.
Look forward to using them again!

Overall, I’d take them again! They were on time to pick my family up at the house to go to the airport as well as from the airport to go home. We had Jackson drive us back home. As many have said before, he is super lovable and you know he is kind the moment he greets you. You know you’re in good hands.
The reason why I didn’t give them 5 stars is because the shuttle that picked us up to go to the airport smelled like cigarettes inside which wasn’t very enjoyable for the hour ride we had. If it was just me, I’d forgive it but we had my 1 and a half year old nephew in the car with us that made it a little more of a sensitive and nauseating situation.

This is a long overdue review on Early Bird Shuttles.
This was my first time ever, using their service back in March 20^th (beyond from my usual, default privateer run Chinese airport van shuttles.), and overall agreed upon service was superb and pickup times are very prompt!
Fadi was my go to and fro guy then, between San Gabriel and LAX. He is so courteous, very friendly and quite an interesting and intelligent guy to talk with (an art professor from M. E…). Overall, my whole 2wk trip went so smooth from beginning to end. and that «mood» had started (and ended April 3^rd), with a pleasant ride from Early Bird!
Pricing/​rates btw is quite comparable to the numerous Chinese shuttle privateers proliferating, around my area. Their website also gives a 7% discount, if you book their services online.
I would definitely use Early Bird Shuttles again (and soon, I guess).since I’ve been bitten by the travel bug. Hahah!
You’ll be glad to get Fadi, as your friendly shuttle guy!
As for the reviews here… Thank you guys/​gals for the feedbacks. and Mucho Thanks to Unilocal

I have been using primetime shuttle for years and though I have only had one bad incident with them, they have been my go to shuttle service for my past five trips.
So when I was gearing up for my last trip to Disneyland, I immediately went online to book a ride with PRIMETIME shuttle but I was horrified to see so many negative reviews.
I looked around and finally settled on Earlybird Shuttles. I figured, what do I have to lose? If they suck, I would give them a bad review and warn others and never use them again… I am so glad the reviews on this site were right!
First of all, their reviews are mostly positive. Yes, to be fair they only have a handful of reviews compared to the hundreds or thousands of the other companies, but let me tell you… they are a hidden gem.
First the one negative… I think they need to revamp their online booking process a bit. You have to book two separate trips if you need a ride from and to the airport… the other sites allow you to do it all at once. That may help this company a bit.
Now on to the ride.
ON TIME. GREAT COMMUNICATION AND MY MAN, JACKSON, the driver is awesome!
They texted me the day before my flight for verification, upon my landing they were at the curbside as I walked out to the curb. And Jackson, he is the MAN!
Pleasant, courteous and an all around nice guy. Never complained, had a lot to talk about and the ride went smoothly. I was lucky enough to get him on the ride back and I was more than happy.
For a guy that could easily kill a hundred zombies with his bare hands, he’s a gentle giant. He’s an ex football player who has a great sense of humor and can engage in conversation with anyone. My family loved him and I will be recommending him to my friends for any future travels.
Don’t hesitate to use this company. I can’t speak for the other drivers, but if they’re anything like Jackson, you’ll have no problem. So avoid sharing a shuttle with others and smelling their B.O. and having to make a zillion stops before getting to your hotel. Get a private shuttle with Earlybird and you’ll be happy.
Thanks JACKSON!

I had relatives visiting and, wouldn’t ya know it, their flight back home got cancelled because of the non-​climate change weather patterns on the East Coast. Their new flight was to happen on a day and time I couldn’t give them a ride to LAX.
I’ve used EarlyBird before and I love their service, so I booked a reservation for them. The online form was too easy! And we got confirmation emailed to us shortly after. On Monday, about 5 minutes before their schedule pickup time, the driver called and said he was a little late because of traffic. He arrived 10 minutes after the pickup time. It was only my relatives in the van and he took them directly to the airport. They said he was friendly and a good driver. He dropped them off where they needed to be and they were so impressed with the service, they plan to use them again the next time they visit. Forget the blue vans and red vans, go with EarlyBird!