Rachel’s Big City Transportation

Very pleasant and reliable service.
Unilocal was helpful in finding them.
Rachel is very reliable and her drivers are great.
Ask for the Comic
I have used every limo service you can imagine in US and Europe…
They are at the top.

Rachel and her team were perfect. We needed a one way lift to Boston airport after attending Navy OCS graduation. No issues adjusting the pick up time due to the snowstorm. The driver was early and ready to go. Would highly recommend.

Great Car service to and from Boston/​Warwick! Thanks Jerry for the safe trip home for the holidays!

Great car service! On my ride to TF Green, the driver was early and I got there with plenty of time (definitely beats panicking at the last second wondering whether your cab will show up!). Due to the big snowstorm that hit the NE Jan 22 – 23, I was rerouted from TF Green to fly into Boston. Despite the terrible weather, I was picked up with minor delay, and got back to Providence in comfort. Cars are new and clean, staff are friendly and on time (and if they are running late, will notify you). Highly recommend this service if you need a ride to/​from the airport!

Rachel’s is the best. On time, very clean and nice car, fair price, and fun to talk to on the long ride back from the airport! Also Rachel herself is an excellent driver, I didn’t get nauseous at all (which I sometimes do).

Awesome company! Rachel is so on time. Charlie was my pick up person for a flight that got delayed by an hour late in the night. He is so friendly and helpful. They both made sure I got home safe. I would recommend 100%!

I reviewed this company last year when I was visiting Fall River, and their quality has not changed. They are still the very best car service I know of — I was very happy to see Jerry again, as he brought me from TF Green Airport in Providence to the Hampton Inn in Fall River in an efficient and friendly manner, and for the trip back to the airport at the end of my long weekend, I had the pleasure to meet Rachel herself, who was just as friendly and efficient. For the second year in a row, they get my all thumbs up, and I hope to see them again upon a possible return to Fall River. I would not even consider another car service.

Very professional and a pleasure to work with. I needed a reserved ride for my daughter for a late night arrival at PVD to get her back to URI. Based on Unilocal reviews, I contacted Rachel. She answered right away, allowed me to prepay for the ride (price was very fair) and she was at the airport on time to pick my daughter up. Thanks Rachel!

I found Rachel on Unilocal and all the reviews were spot on. She and our driver Jerry took the stress out of our travels. Couldn’t have been happier with their service. I was texted with an ETA from our driver and then texted again when he arrived. That was a great touch. Helped a girl with OCD to be less anxious. I would definitely recommend Rachel and will use her again in the future.

Cannot recommend Rachel enough! If you need a ride to/​from PVD or Logan, give her a call. A total no brainer! Completely flexible, arrived early, texted with updates, takes credit cards and clean vehicles. Bonus is that you would be supporting a local small business and enjoy some pleasant company on your ride to where ever. Also worth mentioning that she does drive as far as NY & NJ. Reasonable rates for what you are getting. If I ever need a ride again, I will certainly be calling Rachel.

Extremely reliable is the key feature of Rachel’s airport transportation.
I have used this company for dozens of trips to and from Logan Airport in Boston and TF Green in Providence. They are the only company I use.
When you’re going to the airport, you’ve got to be reliable. The staff are very professional and courteous. They always arrive a bit early, and the communication is excellent, so you’re never wondering about the status of the reservation.

Rachel is a lifesaver! My flight into Providence was cancelled at the last minute, leaving me flying into Logan at midnight. I texted Rachel from the airport in a panic, and she reassured me that she could pick me up – and was willing to wait for me to confirm while I tried to see if I could get in earlier. The price from Logan to RISD was very reasonable, she was there exactly where and when she said she’d be, and the luxury ride in air-​conditioned comfort was just what I needed after a 17-​hour travel day full of airline frustrations! Her service was not only professional but kind and helpful when I really needed it. This service is the best, and I am so glad I found it!

Nothing but great things to post here. This is a small operation but ran with the utmost class and customer service. We used the service round trip from Providence to Newport for a wedding and had an excellent experience.
Needed to make a last minute addition to our return trip and Rachel jumped through hoops to make this happen. Many places would have just said no and not even tried but Rachel found a way to make it work.
I highly recommend anyone to use this company. Simply fantastic

The service and driver provided by Rachel’s Big City Transportation was wonderful!
The drivers were prompt, professional and extremely courteous. We were a last minute booking for a one-​way trip from a wedding and Rachel was very (very) accommodating. They contacted us when they arrived at our pick up location, which was convenient.
We had no problems at all. The vehicles were clean and functioning properly. We’d use them again in a heart beat. Rachel’s knows how to treat their customers well and their employees are a reflection of the proprietors of the business. Should I ever need transportation again, I will not hesitate to use Rachel’s Big City Transportation’s services again. I’ve never been so pleased, ever.
Thank you SO much for a wonderful experience.

I just returned from Italy and needed transport from Boston’s Logan airport to Providence. Rachel’s Big City Transportation was very prompt, efficient and courteous. The driver texted me letting me know they were waiting as my plane landed. Getting through customs took a while. However, just about a minute after I called the driver to let them know I was ready to be picked up, Rachel’s pulled up and loaded my luggage into their vehicle and we were off. This was an excellent way to end a long trip and I look forward to using Rachel’s again in the future.

Used Rachel twice in recent months — both times roundtrip Narragansett to Logan Airport.
Can’t stress this enough — she’s great. On time. Efficient. Reasonable. Flexible. Did I mention on time? When you’re travelling the last thing you need is to worry about your transportatin to and from the airport. And when I use Rachel that worry is eliminated and I can focus on other tasks.
Due to weather concerns we came home a day early and Rachel was able to accommodate our revised plans. She picked us up at Logan on a Friday night at 5:00 pm and got us home safe and sound.
There may be other car services out there but no other one for us. Do yourself a favor and use this one. Trust me, I know these things.

All I have to say is wow, I am in love with Rachel’s transportation. Before I arrived to CT I had called 2 other airport transportation services and was let down by both of them, then I found this company. From the time I arrived till I was dropped off at my destination I had such a great experience. My driver actually was Rachel and she was such a doll and so kind, she even helped me find vanilla soy milk before taking me to my hotel. She was very timely and a great lady to talk to, I will definitely use her service again.

Was able to pick me up the day I called for a ride home from the airport. Great price too! Car was clean and smelled great. Was offered a beverage and even something to eat. I felt comfortable after being in the car for 5 minutes. Will definitely be calling again! Thank you!

Wasn’t able to provide transportation from Worcester, but I got the feeling that if she had been free at the time I wanted, she would have driven up from Providence to take me. She suggested a alternative service in Worcester.
You got to love small businesses that are owned by people who take customer service seriously. When the owner answers the phone. When people take pride in the service they provide.

I took a gamble on this service despite the lack of review on Unilocal or anywhere else on the net, because i figured it couldn’t be any worse than a RI taxi cab. I’m glad I did!
I used this service for a 4 AM ride to TF Green on Christmas morning. She arrived a few minutes early and called when she arrived so I did not have to wait outside the cold.
This was much better than the terrible service I’ve experienced with other Rhode Island taxi cabs. She didn’t try to take me the long way for more money or complain about the tip. The price was comparable to the cost of a taxi ride from my house to airport.
I think it’s a one woman operation, so you have to make reservations. It may not be as convenient as a taxi, but the peace of mind of knowing that you’ll arrive at your destination on time and comfortably is worth having to plan ahead.
EDIT ²⁄₂₀₁₄:
Was just called and told their is a 30 dollars minimum, which makes it’s less affordable and about twice the cost of a taxi from my house to the airport. I know their has been some debate about minimum charge for public motor vehicles in Rhode Island, so I’m not sure if the new minimum is the result of that or a choice of the owner. Just keep that in mind before you book.