New England Boiler Works

Amazing service. Just had a boiler replaced by New England Boiler Works. Steven Rossi was very patient with my 9 million questions. He explained every detail of the installation as well as why he made particular recommendations. The crew was friendly, respectful of my home, clean, organized, and tolerant of a beagle who came to investigate the installation scene. Super professional, prompt, responsive, a pleasure to work with, and a very good price.
Speaking of price. He had quoted me one number. Then the next morning he called me back and said «that number felt funny to me, so I re-​ran it. It’s actually $ 400 less.» I appreciate that he knew that I didn’t know beans about boilers and he was still so honest about the price. He is a class act all the way.

Thank you, Steve
Thank you for coming out after-​hours to help. My boiler had cracked due to a faulty control (which you explained to me), that left my family and I without heat.
You came out, gave me a very fair quote (with no deposit or down payment), and came back the next day to install a new boiler. You did everything you promised; in and out in one day, with very nice workmanship. I’ll be sure to recommend you to friends and family.

Steve installed a Williamson oil boiler and indirect water heater for us. He was one of three quotes we got, the lowest — in one case by thousands of dollars. Steve also gave a firm quote, whereas the next lowest bid was an «estimate.» When Steve gave us his quote, he told us that we should be aware that some installers give «estimates» and then find excuses to bill more than their quote. This was a big and unexpected expense for us, so we really couldn’t bear the risk of that kind of uncertainty. Steve and his helper did the job in a single day, never taking a break. He left the basement spotless and the install included a lot of iron piping and cutoff valves at every inlet/​outlet. Steve is also a very nice guy, a no pressure salesman who offered to requote with different equipment if we wanted to compare ‘apples to apples’ with other quotes or wanted different equipment. Since the install, everything has been great and the indirect water heater is a huge improvement both for rock steady water temperature (a big change for us) and for the boiler run time, which should save us substantial expense especially over the warmer months. Highly recommend N.E. Boiler Works. Shop around and you’ll see how reasonable his quote is.

Steve was great! I called him in the middle of the night after my boiler was shut off due to carbon monoxide. Steve came out first thing in the morning and had a new boiler installed before the end of the day. New England Boiler Works was professional and helpful. Thank you so much!

Steve at New England Boiler Works is top notch! I unfortunately had to call because I suddenly had no hot water in my house. Steve made it out the same day, took the time to explain to me what was going on, and how we could fix it. More importantly, he didn’t try to sell me anything or take advantage of my lack of plumbing knowledge.
Steve was very professional, informative, and trustworthy! Without a doubt we will be using him again in the future and will be recommending him everyone!

I had an issue with my boiler and as a new homeowner, I had no idea what to do or who to call! I found Steve with New England Boiler Works through Unilocal and I was extremely pleased with the service I received. Steve was quick to respond, on-​time, and very helpful in showing me what went wrong with my heater. He fixed the problem the same day he performed the service call. I can’t say if the price was high or low as I’ve never had to do this kind of thing before, but all in all, my boiler was fixed and now my heat is working! Steve is professional, kind, and trustworthy.

Installed a new boiler next day. Fair pricing great work honest reliable. We couldn’t be happier with the job done. I would definitely recommend!