FedEx Office Print & Ship Center

Do not go here. No knowledge and terrible customer service.
I went in to ship 4 tires to someone a couple states away. First, Kate tried to tell I need to put the tires in 4 separate boxes. That would make the shipping charge increase dramatically. Who ships tires in boxes?

and other tire distributors do not because it is obviously not very economical. I ended up strapping the tires together and shipping in 2 shipments, 2 tires each shipment.
Then I asked Kate if there were any ways to save money. Were there any coupons? If I signed up with an account could I save some money? She told me no, and if I had questions about saving money I should call customer service. I was just there getting shipping quotes at this time as I sold these tires on EBay and the buyer was expecting them promptly.
So when I went home and went on the Fedex website, it clearly states that if you sign up with an account with Fedex, a personal account or business, you can save roughly 8%. I went back to ship the tires there after signing up and she said there still is no discount she can give me, even though I now have an account. She said I needed to call customer service about billing.
So I decide to ship the tires anyways through there and Kate billed me through the account I had set up. When the tires were delivered a few days later, my credit card was billed. It was billed for more money than I was told I was being charged, and the receipt showed. I called after I had been charged to see why that happened. Again, Kate had no answers and told me to call customer service.
Kate did not have any answers to any of the questions that I had. Everything I asked, her reply was you have to call customer service. She tried to overcharge and take advantage of me and over charge me. I will NEVER go back to this location and I will make sure none of my friends/​family go here.
Luckily, the customer service representative was beyond helpful and was able to fix the charges on my card. Along with fixing the unknown charges, she also cleared up some questions I had.

I rarely ship things, so I walked In with a box I stickered up quickly at work without an address, and a book with a printed out shipping address. The assistant manager helped me out when I walked in. Super nice and informative while I can tell things were hectic for him at the moment. He prepared my two separate shipments for a newbie perfectly.

I stopped in to get a few copies of my resume printed before an interview. The lady working at the register was very friendly, but it was pretty clear that she was overwhelmed, seeing that she was the only working and overhearing that there are currently multiple openings at this location. She was helping me while helping three other people complete their orders so she definitely had her hands full! She was very accommodating and helped me print files from an email, 25 minutes from start to finish.
I’d definitely recommend this location for anyone in the area. They are a little short-​staffed (or at least they were during my visit), so make sure to give yourself a little extra time for your printing and shipping needs!

Extremely disappointed with the service provided. I ordered a custom print. I specifically asked over the phone if the file was large enough to print at the size requested, without pixelation. The person on the phone specifically said yes, the file was large enough. When I picked it up I was very disappointed to see that it was completely pixelated. I said this to the worker at the desk and he just ignored the complaint and asked for my credit card. I spent $ 22 on something that I may as well just put right into the recycling bin.

Quick and efficient this fed ex location acts as my office away from my office.
The staff is friendly and helpful, the equipment is always in working order and I like I can have my fed ex packages delivered here instead of my home which makes pick up super easy versus having to go to the larger fed ex hub.
Lots of free parking too.
Maybe I’ve just lucked out the times I’ve gone here given all the negative reviews on Unilocal but in my opinion, this place does what it’s supposed to do. Make my life a little easier.

Came here to make copies of invitations on cardstock. I had never done this before so I asked what machine to use. The one woman told me to wait so it wasn’t until about 20 minutes later since I was just standing there that I asked the other younger lady to just assist me on what machine to use. These were for a wedding so I wanted to make sure I did it correctly. She shows me the machine and walks away. The machine had an error so I asked the first lady again for help and she fixed it and said if I had any other problems to just ask. Well I tried to print the following 59 pages after my sample page and it gave another error. The 2^nd lady I spoke to was only available and she came over to the machine with a HUGE attitude, pushed some buttons and walked away. I asked her «what was the problem?» And walking away she said «it just wanted to know the type of paper» and walked away… I’ve never felt like such a bother in my life when THIS IS YOUR JOB! To help the people that come into the store you work at. I really don’t recommend this establishment unless you are getting something quick and already what you are doing… never coming back.
Also, seeing as most of these reviews are poor, I’m not sure why nothing has been done about the poor customer service.

I told an employee that the workstation computer wasn’t taking either of my credit cards and she said she ok. Never offers to help the second lady was more helpful at least walked over with me to the computer and seen that it didn’t work. The other computer was down also. She did offer for me to email her the item I needed printed but by the time I got help I didn’t have the time to wait.

Staff is more angry and pissed then the people at the DMV… and that’s huge!
Extremely slow… everything in the store. I’m sure my grandfather can do it faster… don’t bother coming here.

EXCELLENT SERVICE each x every time I go in there! Staff extremely pleasant x accommodating! Thank you ~~~~

Worst fedex office I have ever been to the people that work there do not help you had to call the main company to get help when they found out they ended up trying to help and then told me I didnt have to do what I was doing on the computer that they could just do it. When they told me in the first place I had to do it on the computer. Lazy lazy employees, shelfs didn’t have their items on it, was rude when I was on the phone with the company. Also it was like they didn’t know anything about their jobs.
Never going back time for them to hire some new people.

This place is slowwwwwwww. The computers are outdated. The staff is always angry. When you check out a computer, it charges you by the minute and it takes a really long time to load. So you pay while you wait. My smartphone is faster. Bad place. Don’t come here.

I was in here one evening and couldn’t believe the staff was so rude. I had never been in a FedEx Office before and didn’t know the process. They acted like answering every question was a huge waste of their time. They mocked me because I didn’t know how to use the copiers.
Plus, the copies were very expensive. Next time I’ll plan better and go to a local printer. I received 2,000 copies for $ 100 at my local printer. I spent 22 cents per double-​sided copy at FedEx Office.

I have been going to this Kinkos for several years and it still continues to amaze me. The employees are fantastic and are extremely knowledgeable. They will help you with simple to complex jobs and offer excellent ideas. I have been to several Kinko locations and there is no comparison. Lindita is one of the jewels in this store. She has fantastic knowledge and caring people skills. She is a true professional with a warm personality and model looks. She rocks! This store is a diamond in the Kinkos empire. You will not be disappointed.

I never thought I would say this but this Kinkos location actually has their shit together. I have printed couple wide format projects there and they have done a superb job. Their employees look more lively and eager to help out in comparison to other Kinkos locations.

If I could give a place negative stars, this would be it. After waiting in line, two days in a row (because the first day didn’t have shipping labels the first day) for five minutes, I was told that the address that I was shipping to wasn’t existing (even though I’ve shipped here billions of times!). Normally I’m not this crabby about reviewing the place, but this is the pits.
After I tried to explain that the address was in fact existing (as shown on the PRE printed label), the woman condescendingly told me that «she knew what she was doing.»
I grabbed my shipping slips and left. After the woman told me to «have a nice day,» I told her to shove her «nice day» up her ass. Seriously, I did.
I won’t be back.