Jana L Long, DMD

I was assured by several members of Dr Long’s staff that I would not be charged anything. That my insurance would cover the cost. I said I don’t have BCBS dental coverage. They said it will be covered — standard checkup procedures are always covered. I agreed to the procedure, based on no out-​of-​pocket. Turns out: They lied. Now that the insurance company won’t cover it and they have threatened to turn my account over to collection. Buyer Beware! They lied to me, they may lie to you,

I was very unimpressed with my visit to «Dr. Long» — a person I only encountered for less than two minutes during my visit. I have spent my entire life loving the dentist, I used to beg my mom to let me go more often when I was a child. I have never had a problem with my encounters, nor a fear caused by the process; however, after this experience I fully understand people that do not like going to the Doctor. The tech that cleaned my teeth was sub-​par, to say the least. She used a machine that sounded like nails on a chalk board x 100. It was absolutely horrifying, and it was in my head, so I could not avoid it. Her teeth cleaning was very intense, so intense that apparently I needed the underside of my tongue cleaned because she caused three significantly sized cuts there. In all fairness, I have not been to the dentist in seven years, but my teeth were not bad by any comparison. My teeth are a great source of pride for me, and I ensure I take care of them, so there was no reason for her to be quite so vigorous. When I arrived my teeth did not hurt at all, but now it hurts for me to breath cold air due to the treatment my teeth underwent.
At the end of my appointment I was told that I had 9 cavities that would cost $ 2,000 to «repair» — no explanation was given on the types of repairs, either by extraction, filling, or anything else. Throughout the entire experience nothing was explained to me, the techs would talk to each other about me using their jargon in a disgusted manor but not once talking to me about what was going on. Additionally, after my appointment I was lectured for not going to the dentist for so long, they did not bother to take notice that I am ONLY 21 — which means the last time I went to the dentist was when i was 14 — When I was a minor, and since then I have not been able to afford their ridiculous prices for a cleaning, nor the insurance to compensate the prices. If I was 30 it would be an entirely different story, but I did not avoid the dentist out of spite. I was in a position in life where I was unable to go.
Since leaving my appointment yesterday morning, I have gone to two different dentists for a second opinion and each one has told me that I only have two cavities and they are very minor and that I take amazing care of my teeth. I have also expressed my concern to several people in town who have had just as much of a negative experience here. I will not be returning, and I would highly recommend no one else does either.