St Croix Cleaners

Originally dropped a blazer off for what was suppose to be a quick dry cleaning. It’s now November 6 2014. The blazer has come back with 2 spots in it that weren’t there when I dropped the jacket off.
After 3 (Redo’s) I have a jacket that has permanent rub marks where the stains and material of the blazer have been rubbed out and jacket ruined.
I have patiently waited for contact by Tess in the (Stillwater location) for 2 business days. This after being told by Tammy at the (Mendota Heights) location I would here from them with regards to filing a claim on the jacket.
I will agree with other posts that their prices are not listed in the stores. They are moderately higher priced then other locations. I tried them due to the close proximity of their location (Cottage Grove) and our house.
I will not be a returning to any of their locations.

What can I say, they are a dry cleaners, and they cleaned The Man’s suit. Now it’s clean.
Small office, friendly staff at the pick-​up and drop-​off. Plus they have a bowl of candy at the front desk. Score!
It cost about $ 18 for the suit (jacket and pants.) The lady ahead of me had a decorative pillow sham and paid $ 7. The lady in front of her had 2 duvets, a set of pillow cases and sheets, and a men’s suit and maybe a few other little things. She paid a little over $ 130.
They did do a good job with the suit. After we got home the last time he wore it, The Man threw it over he back of a kitchen chair and went to bed. Sometime during the night our Jack Russell Terror (mis-​spelling intentional) decided to nose it off the chair and make a bed out of it. There was a lot of fur on that jacket!
I do not get stuff dry cleaned enough to know about prices, but for the occasional use, they’ll work just fine!

Yup — my clothes came back clean, but the prices here are considerably higher than I was anticipating. I dropped off 40 items, and my total bill, after a 15% coupon I found on their website, was $ 326. I had inquired about the cost when I stopped in, but was told that they don’t publish their price lists. However, the clerk informed me that it was around $ 7 or so for most things. When I got the final bill, I noted that a number of items (such as dresses and suit jackets) were $ 14.00. There was also an additional fee added to the bill besides taxes, which I still can’t figure out.
I was also a little suprised that the clerk wouldn’t up my discount to 20% given the volume of clothes I brought in. Apparently they have another special running (which I didn’t see online), and asked me if my coupon was for 15 or 20 percent. I told her 15, which what I pulled up on my phone, but asked her for the 20% anyways. While I understand that I wasn’t entitled to the extra 5% off, it t would have been a nice gesture on their part, and made the overall bill slightly easier to stomach.
They do have a program that gives you $ 20 off for every $ 300 you spend — which is only available on the next visit. I’ll take my next 3 pieces of dry cleaning there, then I’m off to find something less expensive with prices clearly posted (or at least available on request).

The management at St. Croix Cleaners contacted me about my previous review and talked to my husband about the frequent customer discount. This impressed me and I feel comfortable updating my review to A-Ok…now if we could just get them to deliver… hmmm…