Villa Siena

This place is horrible, it’s always something, right now it’s no water, and who knows what is next.

One of the worst complexes I have ever had the unfortunate luck of living at.
They are constantly sending in workers into our living space to «fix» things without notice. I have now walked into my own apartment to find strangers in there; and when I called the front office their response was — «We sent out notices» Sorry Villa Sienna, but you did not send out notices for more than half of the things you have been doing and forcing upon your residents these past few months. In fact, it seems speaking with multiple residents around here we aren’t they only ones who don’t receive these «notices.» They even forced us to move out of the complex for three days while they fumigated the entire complex and only paid for half of the costs.
Let’s not forget to mention we have had our place broken into while we were sleeping!!! Even the cops say it’s an issue only with this place as the complex tries to cover it up saying it’s the city; trying to cover it up so much that they even went to the length of sending out notices to the entire complex stating that it’s not an issue on their end, but an issue with the city of Costa Mesa. Funny how I got this notice eh?
They pay for security, let me rephrase that — we pay for security — and all they do is monitor the parking lot and are extremely tow happy with their towing company.
We have tried bringing up our frustrations with the front leasing office (which btw there are a few ladies who work as agents who are extremely friendly and genuinely want to help) but they can only do so much with what their management allows them to do. And on top of this, they continue to raise the rent well past what this place is worth.

I would NEVER recommend this place. I lived there for about 7 months last year and hated it. First of all the apartments are cheap as shit. I accident hit the wall with my foot, sock was on, and it turned black!!! The paint is terrible. My oven was off balance so I couldn’t even cook a proper meal. The parking. Forget about it. I had a 3 bedroom apartment yet only had 2 parking spots and the street parking is so limited plus there’s street sweeping. And the college is across the street so you’re competing with students for parking. My car was towed twice alone with all 4 of my roommates cars being towed at least 1 – 2 times each while living there. There is termites as well. Almost every month they would fuck up on our rent too. They would mix our rent money up with the apartment on the other side of the complex that has the same number. This issue was constant and annoying since the money was taken from all of our bank accounts but the leasing off would say it wasn’t until they Double checked. I absolutely hated living there and despise it every time I drive passed it. Don’t waste your money on this place. Oh yeah and the lady that works in the office barely speaks English so talking to her is extremely difficult

My first review was left a couple months ago. Yes I was happy then. Until I got a call from the office today saying my dog wasn’t put away for a scheduled maintence service…
First off I NEVER got a notice saying anything about my AC being fixed. The last notice I received was when they scheduled to redo our stairs then 3 days later got another notice canceling that schedule. Meanwhile this last almost 11 months we had no access to the pool amenities for 2 months due to construction, then had to pack up almost the entire house and LEAVE our house for a couple days so they could fumigate for termites, then had to be out for certain hours during the day so they can redo our stairs leading up to our door, the GRASS has been DEAD for multiple weeks and hasn’t even been a pretty sight to walk around the complex.
We pay 1805 for our 2 bedroom 1.5 bath, which I feel is very over priced seeming NOTHING is RENOVATED. We have FAKE granite looking plaster in our kitchen the rooms are miss colored and different colored carpet patches. I’m so sick and tired of dealing with the Inconvience of this apartment complex. It’s not worth anything and I will defiantly NOT be resigning my lease or relocate into a smaller apartment.
We recently got our locks changed due to someone trying to break in. I told them I feared for our safety living here and asked if they could tell security to over see our building more. Since then I haven’t seen security once… do they even exist? If they did they would notice the neighbors 2 doors down that rage every night all night and have there tweeker friends banging on our front door multiple times during the night. Not to mention our neighbors in Y105 have have mutilple things stolen from them… ONCE AGAIN where is the security? Oh let’s not forget to mention the gang bangers in the corner unit that always has the cops called on them.
At this point I would give this review ZERO stars if I could. And coming from a person that works in a 5 STAR business I would like to invite the staff to see what 5 star service is truely about.
I wouldn’t recommend this place to anyone. I’m guessing that’s why they have such a high turnover of residents

I was recently in a very bad car accident and this apartment complex has been very understanding and helping me in every way they can I really appreciate everything they have done for me renewed faith

if you wanna deal with someone ask for Andrea, she’s the best in the office!, i lived in villa siena for about 4 months it was clean but the space in the rooms its too small and the other problem is the ac ! P. S hoe loves money !

this place is disgusting. you pay so much money and is not worth it. everything is complete dirty old or just barely in place. popcorn ceiling.airconditioner absolutely useless. holes everywhere. not wooden floors but vinyl. bathroom are absolutely disgusting made of plastic the stuff that after a while turns yellow. everything is just pasties. roaches everywhere. balcony has no privacy. I WILL NOT RENEW MY LEASE.2600 not worth it. dirty dirty dirty. I didn’t listen to Unilocal
NOT MOVE HERE.

This is my first Unilocal review ever. But I had to let anyone looking to move into these apartments what they might be getting into. Don’t let the Exterior fool you like it did to me. I have lived here since March 2015. I have had nothing but issues since before I moved in. The apartment i got was not in the best condition at all. We had roaches before we moved in and Villa Siena had the apartment sprayed which prolonged our move in date. When i came 2 days later there were dead roaches everywhere. Then after we moved in there was roaches still so maintenance came to see where they could possibly be coming from and low and behold they were coming from behind the fridge and stove. Let me tell you if i didnt have a lease i would move right away because when maintenance moved the stove what i saw was unbelievable. They had boards covering holes. Not to mention i’m always having issues with my stove. They also had to replace my fridge because the freezer was broken. In the bathrooms looks like there’s space at the bottom where the wall meets the floor and they just placed some cheap looking plastic stuff to cover it up. They said they had the carpets cleaned but the carpets were still dirty. It was just bad. All the money we spend and the crazy deposit we had to put down this apartment is definitely not worth it. I have had many issues with people blocking my parking spot. Just today i had the entrance to my apartment blocked because they decided to redo the cement without giving us notice. So i went to the office to ask if they sent out a notice and the manager said” oh no we sent it to the people in these other apartments but we didn’t think we had to send it to yours sorry” Really are you kidding! I CANT WAIT TILL MY LEASE IS UP! I wish i could give them 0 STARS but Unilocal wont allow 0 stars! Pictures to follow…

My brother and I have lived here for a little over 2 years now and given our prime location, Villa Siena has been good to and for us. We’ve only had a few maintenance problems, but as soon as they were directed online to maintenance, they were taken care of within the week. On-​street parking is tough sometimes but it’s never been more than a 5 – 10 minute walk from the furthest parking spot. I do think there should be consistent checking of the car placards since there have been some cars parked in the unreserved spots without an orange pass. Also, there are many cars parked in the same guest/​unreserved spots in the front for weeks at a time. last I heard there was only a 72hrs max limit. These might be just some of the reasons why a lot of residents and guests complain about parking.
Management is great, we love Gina. She’s always so helpful when needed. We’ve also noticed all the changes and upgrades around the complex like the pool, gym, and landscaping maintenance, which is nice. We haven’t had any bug problems, but the fumigation process is a plus. Although it was a slight inconvenience to stay out of our apartment for a couple days, the office gave us plenty of notification and information on the process, as well as a $ 250 gift card to cover any expenses putting us out. Overall, we like it here. little to no complaints at all from us.

Don’t move in the management will rob you when you try to leave and they always tie cars and mouths brats screaming everywhere! Place sucks! Oh and there is never parking

Yes this place is very BAD the walls are paper thin that is so true got my car towed 2 times one by mistake and the other time because I forgot to put the badge on the window me as well really really hate this place. Fuck you villa bitches

This is a best place i have ever live. 5 star for this apparment.

Rating: 1.5
My boyfriend and his roommates live on this property. The apartment itself is nice. Don’t see any problems so far. Haven’t seen a termite YET (few neighbors have told us about it) but saw the biggest spider on the first day. Honestly, spiders are hard to avoid at any place.
Parking is such a bitch though if you don’t have assigned parking. And that goes for every guest you can possibly have. There is some places you can park on the street but everyone else parks there too so sometimes it is impossible. The best parking I ever found was a 7 minute walk. The worst parking I ever had was a 15 minute speed-​walk away (3 blocks).
I’m here all the time so it makes me never wanna come back or even have friends attempt to visit.
Update:
Last night I tried to parking around 11pm. Couldn’t find parking even 7 blocks away. :(Had to drive to my parents house in Fullerton to sleep.
When friends visit us we actually pick them up from their spot especially after dinner hours.

My wife and I have lived here for three years, and we’ve never been happier. The management is easy to work with and very approachable. The grounds are always kept up and clean the maintenance guys are great and Ruben is exceptional. The location is awesome 405 less than a minute away and 10 minutes from the beach. My neighbors are great if your looking for an apartment you should really check these out.

I lived here for a year, and moved out about three months ago. All of the reviews are very accurate. Lots and lots of cockroaches, spiders, crickets and ants. I would never go back there. It is way overpriced for what you are getting. I could go on but I don’t want to sound bitter. Just listen to the reviews, people are not being over dramatic. That place is pretty bad.

They removed my photos of the non-​photoshopped images of the property because it wasn’t relevant… So I guess having cropped angles and photoshopping of only 10 out of your 300 apartments is accurate? This a crap hole place to live. By far disgusting.

Wow, im amazed looking at the reviews for this place. I live here for few months and have never had an issue with staff, neighbors, or bugs. This weekend, unfortunately I had the displeasure of crossing paths with Melinda. My guest had mistakenly occupied an employee parking place and it was enough for her to knock on the door aggressively and start barking at us like I just spilled her grandmothers ashes. Totally unprofessional Melinda, totally embarrassing to live in this 2 star complex and of the seldome times I have a guest here, I get some condescending disgruntled employee tripping at me. karma is a bitch, good luck Melinda.

First Off…
B.R.E. Stand For
Big
Roaches
Everywhere
Dont rent here. First impression, they make you feel at home. But, that Manager, She is a real piece of work.(Is that better?) After my 5^th complaint about roaches and termites. They started tenting buildings. When I asked when they would do my building, they laughed and said they were not. Why in the F^^* wouldnt you tent all the buildings in the complex.
The corner unit over the pool. G101. We were not allowed to tour the unit before renting. By the time we got to see the actual unit, we had already signed and then we found out what we just rented.
None of the floors in the unit are level. The termite damage to the unit is extensive. I find roaches and termites everyday. And the neighbors are disrespectful. And dirty .90% of the people here are rude. They let children scream holy hell at the pool all day long. People that dont even live here drop off their children top use the pool!!! everyday!!! One night, one of my neighbors ripped my cable out of the wall. And ruined a $ 300.00 router. Also, we have only been here for 4 months.
BUT BY FAR, the worst part.
The roach problem is SO SO disgusting. Ive had to throw away almost all my furniture away because of termites and roaches. We were totally baited and switched. BRE should be ashamed of themselves.
When I had to break my lease early due to family Emergency.
I was told, The day I submit my formal notice, I had to make a decision right there,
to either pay one months rent, or to go on a month to month till they could find someone to rent it. Since i was leaving in less than 30 days, I had to play another
10 days of rent. MEANWHILE its still bug city in the house and they do nothing.
The manager is a two faced troll, with a crappy attitude, and nothing genuine about her whatsoever.
I wish i had two more hands so i could give this place 4 thumbs down!
How can you say your trying to make your site pest free, when you dont even fumigate all the buildings. They didnt fumigate any of the offices either.
I have never felt so disrespected and mistreated as I have been here. All they want is your money and for you to STFU and go away.
THIS IS BY FAR
THE WORST PLACE I HAVE EVER LIVED IN MY ENTIRE LIFE.
ROACHES, RATS, DISRESPECTFUL PEOPLE, AND HORRIBLE MANAGEMENT.
After originally posting this, My wife was contacted by the office. She was told that I called someone out by name and hurt thier feelings. Well, you hurt my feelings when you LIED and WITHHELD and laughed at me when I asked for help. So miss me with your fake tears on the phone with my wife. Eagerly awaiting BRE to answer this one…

Worst place ever! Every kind of insect fleas cockroach spiders (10 different kind) crickets oh cockroaches. their management and price are horrible I’m out of here! I might sue them as well!

My girlfriend, her dad and I live here And we though it was a nice place to live but not anymore.
Now we can’t wait to leave. We learned before we moved in that they had a termite and bugs problem and before we did I asked them 20 times if that was taken under control and they confirmed us that the problem was GONE, nothing to worry about. So At first they were very polite ad helping and you could always get a hold of them. Not now, we’ve had a spider problem since we moved In (we moved In 4months or so) they have never done anything about it, they said they fumigated before we moved in, but we see nasty spiders to the day, and now we are starting to see cockroaches. This is discussing ! I’ve spoken to the manager and all she does is get annoyed by our requests and she gives you an attitude. At first she was nice but they show their true colors later on.
My girlfriends dad has become disabled, so now we have to move downstairs due to him not being able to go upstairs anymore because it worsens his condition. The manager said to us that they can’t accommodate a disabled person because we had chosen an upstairs unit and I told her that we needed to move downstairs asap and to let us know when there’s a unit available because of his disability and also because of the bugs. Now they are doing a tent fumigation to half the complex for termite infestation!!! We never wanted to deal with this situation reason why we asked them so many times! But now they say that the building have had a serious problem with terminates for a few years now and they have to do a tent fumigation to control it. We have to be out of out appt for 2 days and pack out food and it’s all a hustle ! We received a gift card to stay at a hotel for those two nights. [[[[We do out part of paying rent to have a nice home free of bugs to live in, now they should do their part too.]]] We are now considering to break our lease because of the bug problem that’s making it really hard to live here. I wish the area supervisor would talk to the staff to ensure they are as nice to the residents as the day the lease was signed.
It would be nice if they start taking care of things and not just ignore the residents.