Tune Up Shop

Similar experience to Bob L. I took my Custom car to the Tune-​Up Shop several years back because it was missing and lacked power. I thought I could trust them because Grant and his crew appeared to be enthusiasts and familiar with customs/​classics. They had my car for several weeks and it went beyond the time-​frame we had agreed upon — as well as the price we had originally agreed upon, even after adding-​in a few jobs. I spent in excess of $ 4000 with the Tune-​Up Shop to get my car running well; instead it felt no different when I got it back than when it was delivered to them… if anything, it felt worse and was super-​rich on emissions. I followed-​up with Grant, explaining I was NOT AT ALL happy and he advised that the bottom-​end needed a rebuild — unfortunately he didn’t make me privy to this information BEFORE he did plenty of expensive, fundamentally useless work on the top-​end. I was furious and felt totally duped/​ripped-​off. I wrote a letter of complaint — Grant got back in-​touch suggesting that I bring the car back down to the Tune-​Up Shop… I refused this offer simply because he had lost all-​possible credibility with me and I didn’t want this shop going anywhere near my car again. Close to this time I also noticed that my chrome, passenger side Lakes Pipe was heavily indented and scraped all the way up it’s length on the underside; it looked as though Burris or one of his crew had driven it off his lot onto the street with no concern for the grade and the low ride height of the car; the damage was consistent with a heavy ‘grounding-​out’ — TOTALLY CARELESS. When I spoke to him about this he alluded to the fact that this is normal with Lead Sleds, and that’s why they are so-​called! I’ve never heard anyone say anything so ridiculous — damage doesn’t happen to any low-​riding car unless the driver is careless — I was not, and the pipe was fine before it went down to their shop. In my experience, this shop is untrustworthy, unreliable, deceptive, incapable, careless and extremely expensive. Custom/​classic owners love their cars more than the average car enthusiast, and they expect a standard of work and care which exceeds most expectations… this shop couldn’t fall any shorter of these expectations. If you need repairs to a custom/​classic that you treasure, save yourself time, money and angst — don’t go ANYWHERE NEAR this place. I try to be fair on people who treat me fairly, but this is my worst experience of a repair shop when I needed the best possible experience. I agree with the other reviewers wholeheartedly.