The UPS Store

These guys are the best! Super helpful and nice. Always accommodating and knowledgeable. This location is conveniently located across the street from my home.

These guys are wonderful. Went to FedEx to ship they estimated $ 11 to $ 16 to package my xbox. After words asked for $ 35. Went to ups came out to $ 14. I only regret that my label was from fedex and couldn’t use ups for everything.

That Tony is extra helpful and really gets things done. Him and Kelly are definitely two of my favorite people.

Alex went above and beyond by providing outstanding service for me today. He was very patient and persevered in his search. Eventually, he found what I needed to provide to Sears/​Kmart in order to receive a refund related to a return. Thank you so very much!!!

All of the employees there are sweet and awesome except for Phil. The few times that I have called to inquire about a package that was received, he could not have been more rude. Additionally, twice, I have received some letters (a paystub and bank statements) four months after the postmarked date. If it wasn’t such a hassle to do a change of address, I would.

I called to find out how much colored copies were and it took about 5 minutes for them to answer this super simple question. I work at a nearby business and plan to print in larger quantities and fairly often. They were unable to offer any sort of discount for bulk orders. I’m really familiar with the UPS store and went there often when I worked at another location in Redondo Beach. Their pricing at the other UPS store was much more reasonable and they offered discounts for bulk orders. Oh by the way, I emailed the documents to this UPS store that I needed printed out and they charged me a $ 7.50 computer fee. That is just bad business. RIP OFF!

Worst experience this morning. I have been there several times and realize that they aren’t the most happy people working there but they were always respectful and helpful and I never had a bad experience. Today, knocks it out of the park.
Went in to get a document notarized with my mom. It was a document for me and I needed my mom’s signature to be notarized. I have been there SEVERAL TIMES for notaries and never had a problem. The usual guy wasn’t there so instead I get stuck with a racist white old guy with glasses.
I was trying to be helpful bc I know what the usual guy needs… And since I prepared the document I tried to explain to the guy what the document was and gave him my mother’s license. Meanwhile she is standing next to me the entire time. I was just getting everything ready for him and from there he can deal with my mom. He doesn’t even say hi or anything and starts with what kind of notary do you need. I was never asked that before so I was confused. I told him we need this document notarized and he starts lecturing us about how there are two types and he can’t decide which one we need. Funny bc all the times I got something notarized there … I never was asked what I wanted.
It goes downhill from that point on. He looks at my mother and asked if she speaks English at which point she replies in English and tells him good morning and he goes on and on about how he needs to speak to her and not me. I was only helping him by giving him the things they usually ask for and he was more than welcome to ask my mother any questions. I didn’t think physically giving him the ID instead of my mom was going to be a problem.
Long story short– we felt humiliated and he could have just said «I need to speak to your mother directly» instead of asking if she speaks English.
Completely offensive from the start. My mother insisted we leave bc she was embarrassed and didn’t want to deal with him. So rude!!! So insulting.
Won’t go there again.

The staff is friendly and helpful until UPS looses your package. Then forget it! My very critical package with an original car title from out of state along with some other related documents was lost by UPS. However the staff and particularly the owner of this store were very unresponsive to my plight. After using this store for a number of years, I will never use them or UPS again!
It’s FedEx for me from now on and I recommend the same to anyone reading this.
The owner of this store AND UPS just don’t care and did virtually nothing to find the package !!!

Todd is a shipping artist. If I’m sending something valuable or fragile (i.e a painting or computer etc.) he is the guy to go to. Watching him resize standard sized boxes to custom fit your non-​standard painting is a show worth watching. And don’t even bother trying to bubble wrap etc. at home — he will do it faster and better.

Just paid $ 2.50 for them to print out a UPS label! One page, black n white. What a Rip off!!! Go somewhere for your Christmas package needs!!!

I’m not sure who the carrier is, but the UPS service has been wonderful. Twice now, I have been unable to pick up my packages due to my lengthy work schedule and they have re-​routed my packages, free of charge, to my work, so I could receive them. Thanks so much!

Do not be fooled by the name of the store, these places have very little to do with UPS. Basically a typical mailbox store with UPS pickup. You will overpay by a very high % if you pay for your shipping here as opposed to online.
I’ve gone to this store many times to drop off prepaid UPS packages. Never really an issue as not much service is required.
The other day, however, I had an odd shaped, but not necessarily large, item I needed to ship and wanted to see if they had a box that may work. I told them the dimensions and he looked and looked at their list of boxes and said they didn’t have one around that size to sell me, but if I brought the piece in they could modify a box to work. I didn’t want to pay someone else to pack it for me, so I declined. He then mentions that they don’t charge a fee to pack, you simply pay for the supplies required. So I asked how much the box would be to which he responded $ 18!!! For a single brown box! Then he estimated other packing would make the total cost around $ 30!!! After my «holy shit!» reaction i think he knew I wouldn’t be paying for that!
Do people actually pay them these prices for a damn box?! That’s absolutely ridiculous. Sure, you don’t have to charge for your time because it’s already baked into the supplies cost! I’ll never even go back to this place to drop off packages. I’ll be dropping off at the Staples on 17^th St now.

Super professional and they help u try to find the more cost effective solution… Competitive PO Box pricing also!

Not sure why the one star over an air freshener. Really? Clerk was friendly and helpful. The store was open on time and there was no vanilla air freshener, although the air was fresh smelling. We returned the AT & T gear and that was a smooth process. Convenient parking, too.