Steam Master Carpet Cleaning

I just had Eli from SteamMasters carpet cleaning. I would definitely use
This company again. Called me before arriving, he was very pleasant. He gave me an estimate, that we agreed on, before starting. Old carpet looks great.

Had my carpets cleaned and «protected» by Eric this morning. I can’t say enough good stuff about him. He was courteous, friendly, easy to talk to, knowledgable, and above all a hard worker. Next time I need my carpets cleaned, Eric will be my «go-​to» guy. Thanks Steam Master.

I found Eli Verduzco to be a little too pushy as a salesman and their pricing is way on the high side. After they were done, the traffic areas were still dirty and showed significant residual dirt. They charged me $ 420 to steam clean 4 rooms and stretch the carpet in one room. I had another steam cleaner come in right after for $ 75 and get the carpets clean to my satisfaction. Eli left a mess after stretching the carpet and didn’t bother sweeping up until I asked him to do so.
I wouldn’t recommend these guys.

Using for years to clean antique carpets. Wonderful work friendly people always helpful. Recommend them without reservaton

LOVE THIS COMPANY. They did a great job on my rugs, which were all wool and silk and pretty dirty. I live with animals and you would never know that looking at the results this company got with all my rugs. They were even nice enough to let me leave the rugs at their shop for a while while I decided where to put them and store them at my relative’s house. In the end, Greg (the owner) was even willing to deliver them for a very reasonable fee and frankly I just wish I had more rugs for him to clean. THANK YOU, STEAM MASTER!!!

I have used Steam Master for several years and have always been very pleased with their service. I usually have Eric as my tech and he is professional, thorough and very knowledgeable. He is a pleasure to have in our home. I will continue to use SteamMaster and will continue to recommend them to friends.

Steam Master has cleaned our carpets twice. Eric Mendoza has done an excellent job. He removed stains and dog odors from our carpets. He is professional and does a superior job. The carpet is not overly wet. They are pricey but are worth it.

I have been using Steam Master for my area rugs for a number of years! Greg and his team are the best in OC. I tried a number of carpet companies and they couldn’t get the stains out. When I took my rugs to Greg, he said we can tackle them but no promises… but he came through. I now live in Palm Springs, and bring my area rugs from my house in the desert to Steam Master when visiting OC. Thank you Greg!

We have used SteamMaster a couple of times with in the last 2 years. The first time we used them was due to our normal guy being out of town.
We used them was when we were dog sitting a friends dog and it peed on the back of our couch! They came out the next day and it was like it never happened!
We just had them come out to clean our couch and 2 chairs in preparation for our baby being born and they sent Eric out. My husband, who rarely acknowledges anything about anyone, commented how friendly and accommodating he was. He did a great job and I do have to say that our couch and chairs look brand new! I would definitely recommend them to all of my friends.

I am a repeat customer of Steam Master – having a dog that periodically forgets about going outside for his «business». We have Oriental rugs that we can roll up and take to them. They have a special treatment that takes out the pet odors so our dog is not drawn to that spot again. We have tried other cheaper alternatives but with bad results. For rugs you value, they are reasonably priced and well worth it. We won’t go any place else now.

Took in 4 area rugs. They did a really good job. Didn’t realize how badly our carpets needed cleaning. Really freshened them up. Friendly and on time. I just should have asked about pick up and deliver fee. Wasn’t offered but sometimes it’s worth it.

The service technician couldn’t have been nicer and more thorough. Highly recommended and will use again! Thank you!

I am shocked and in disbelief over the negative review from Sybil S. below. Through my dealing with Steam Master, and most notably Greg, my experience and impression of this company goes beyond 5 stars. There is a personal touch with these guys that is way outside of normal. This company has high values and was a pleasure to work with, under a difficult circumstance for myself. Thank you Steam Master.

This may be the RUDEST, MOST UNETHICAL business I have ever had the displeasure of dealing with. I was given a quote to clean THREE ROOMS and hallway for $ 387 and THEY DON’T EVEN MOVE FURNITURE! When i said that was outrageous, the tech called the office and said I «didn’t want to pay» which isn’t true, I just didn’t want to spend nearly $ 400 to clean what he measured as 600 square feet. The answer for why it was so expensive is «we do quality work». Meaning what, exactly? Then the tech said he could reduce the price. Well, if you can do that, then why are you trying to gouge my wallet in the first place? I talked to the owner who told me «We don’t need your business». Awesome customer service! Avoid this place. It is a buyers’ market, I DO have choices, and this scam operation is not a good choice. The worst of the worst! STAY CLEAR!!!

We are so happy with the results of Steam Master and the work they performed. We needed a simple cleaning done, they showed up on time, the service guy was really professional and was in and out quickly. The carpet looks nearly brand new! I was surprised how well they were able to clean our room! They even gave us a little break in price! It’s rare to have a company show up exactly on time, give a healthy discount, and perform well beyond expectations. We will definitely be using them in the future! I recommend them to anyone!

Steam Master is the best carpet cleaning company I have ever dealt with! They came out and gave me an accurate, inexpensive, and FREE quote for a few rooms in my house. Paul was awesome, sweet guy! He did an amazing job, my crappy, stained carpets looked brand new, no exaggeration. HIGHLY RECOMMENDED. thanks Paul!

I am so pleased with my new clean carpet. My dog had been tracking an odor in the apartment so we got it cleaned and now it looks brand new and smells brand new! I live on the third floor and although he had to bring an extra worker and it took almost 30 minutes to find the water source it was still only 125! He even told me that he could do my room for no extra cost. They were efficient and friendly and hardworking! 5 stars!

Great customer service. Greg worked really hard to remove the absurdly tenacious smell of cat urine from my car upholstery. Highly recommended.

Outstanding! (Hold on for a bit of a story…)
Looking through the reviews in Unilocal trying to find a good carpet cleaner close by. We have only one room that we rent and we just painted it, so it was time to finish it up with the carpets. Everyone we called had a minimum fee of $ 90 – 95 (or more). Since we needed only one room, and that room had very easy access from the back alley, it made no sense to pay that much (despite the «great» three rooms-​for-​the-​same-​low-​price offer included in that minimum price). For such a simple and easily accessible job, we just needed some sanity.
Steam Master has an address only a few blocks away (family owned and operated since 1951 is written on the door of the vehicle), and I called to get a quote and plead for that sanity. Of course, I called yesterday after their closing hours (which are pretty early in the day and the only less-​than-​positive thing I have to say here). But I left a message after having called a couple other places and told them if they can meet our best price offer, the job was theirs.
Eric called before their opening hours this morning and offered to beat the price by five bucks, so we scheduled him to arrive in about 30 minutes. He was pleasant and professional on the phone, arrived exactly when he said he would, assessed what we had promised to be true, and went right to work. He did a great job on a very old carpet (again, used by roommates who rent the space) and held to his promised quote.
We were so impressed that we gladly tipped him and ended up spending more than the best quote! We took his card, spent time here on Unilocal to laud his work and reliability, and will gladly recommend Steam Master Carpet Cleaners to anyone and everyone! When it’s time to do our house in earnest, there’s no other place we will call. I’m pretty sure you will be glad you called them as well.

This place actually uses the steam process where many don’t! Absolutely GRADE A customer service! These people care about there clientele and it shows! Thanks again and see you next time.