Seacoast Garage Doors

Well. Seems I screwed myself. Called the sticker on my door. John came out to repair our broken spring. He was very nice but quoted 375 for repair w 6year warranty plus 149 labor charge.
That’s $ 525 right?
Nope after install cost is PER SPRING! I called him out, he said OOPS. I’m not a jerk, so I’ve eaten my mistake. LAME.
Spring 375
Spring 375
Labor 149 noted at N/​C on line
Construction fee 6% 53.84
Total B.S. Dollars spent $ 952.94. WTF DO NOT HIRE!

DON’T GET RIPPED OFF BY Seacoast Garage Doors. They overcharged me by about $ 1,000. I could go on and on. Do your research. This is an UNLICENSED company in California headquartered in Dallas Texas. They’re operating illegally, paying the State of California a fine and keep ripping people off left and right. Hire a real garage door company like Garage Door Medics (A+ for those guys; integrity is everything). Also, BEWARE of Seacoast operating under other names: GDC, GDI… someone should shut these guys down. Down get ripped off like I did.

I would never use this company. A technician came out yesterday and recommended a new motor for $ 1300. When we said we wanted a second opinion he called us an hour later and said he could install smaller motor for $ 650. We called another company and a tech came out and replaced the worn belt (our suspicion to begin with) for $ 149. Seacoast should be ashamed of its business practices.

The worst! They did the original installation and wound up being WAY more money than original bid. Needed subsequent repair, never to be done satisfactorily. The final straw was intermittent operation that they said would be remedied with a $ 129.00 tune-​up. Nope. Shame on me for putting up with inferior materials and workmanship.

If I could give a zero I would.
PLEASE LISTEN TO ME!!!
DO NOT USE THIS COMPANY!!!
Your better off leaving your garage doors in disrepair.
The meanest, rudest, pig headed, idiot answers the phone… and then it gets worse.

Please read the reviews here. Terrible terrible terrible experience. Would never do business with them again. Extremely rude and argumentative.

Do NOT use Seacoast Garage door! I initially made an appointment with them on ⁹⁄₁₆ between 4−6p which they cancelled and made another appointment for the next day ⁹⁄₁₇ between 3−5p. On the 17^th they call me to tell me that it would be more like between 6−8p. Yeah… no. If I make an appoinment with a professional then I expect it to be kept. Apparently they don’t need my money nor value their customers’ time. Do yourself a favor and go with another company. One that would probably value your time and money.
Btw…there is no negative star option so I gave one by default.

My review says nothing about their actual service or work quality because they kept cancelling on me. Its all about their customer service and business plan.
I own/​manage a townhome and a tenant called me to inform me he couldn’t open/​close the garage
I called last Thursday (9÷12÷14) at noon (lunch time) to schedule a date for them (Seacoast) to repair my garage door. I called their company simply because their sticker was on the garage door motor.
To my surprise and excitement, they informed me they could come that day between 2 and 5. I was even happy they weren’t going to charge me to come out.
4:15pm 9÷12÷14 comes and I receive a call from a man named Joey. He left a message for me to call him back. I called the company, they had no idea what was going on and I’m guessing they called Joey. I was then informed that the driver was not going to make it. I was annoyed that they couldn’t call me sooner. It was the end of the day, end of the week and I could have called someone else.
I confirmed w the tenant that Monday morning would work, and set a new time for an appointment for Monday between 9−1pm 9÷15÷14.
9:30am 9÷15÷14 — I get a voicemail from Seacost. I call back and I’m asked to reschedule to tomorrow since that particular driver is off today. I asked them why didn’t the person who set the appointment up on Friday know this important information. The person on the other line thought that was interesting, and additionally, he thought it was interesting to learn the company he works for did this same thing to me on the previous Friday.
An empty apology was provided. This is not a business that seeks to have repeat customers. I canceled their service and needless to say, their sticker will be ripped from the motor and I will never use this company again.
Maybe they do great work, but their service could use a lesson in good business practices, especially with all the competition out there.

FRAUD! FRAUD! FRAUD! If you are in the Northridge area DO NOT USE them!!! Quoted me $ 475 said motor was out no warranty. Bull! Motor through company is warranties 10 years. He pretended to call boss in front of me to cut me deal. NOT that dumb.

Please don’t use seacoast garage.
Their stickers were on the garage door (fraudulently, after reading Michael review), thinking the previous owner were happy with their service we gave them a try to update our garage door.
Boy we were so wrong, they’re really expensive, expect to pay twice than other companies charge. Total rip off.

Horrible service.
The technician did not show up at scheduled time and when I called and asked why all I got from the other side of the phone was «Not sure what happened» I could not get my car out and I was hugely inconvenience.
Seacoast Garage Doors wasted my time. DO NOT USE THEM!!!
They don’t deserve a star.

Stay away from this company! Horrible customer service and terrible assembly.

I would give zero stars. I wasn’t in town so my tenant called these guys who charged $ 650 to change gears and sprockets which are only $ 25 for parts only!!! How do these people sleep at night knowing they are literally stealing from hardworking, honest Americans?

DO NOT USE SEACOST GARAGE DOORS! FRAUDS!
We had them come out to install a new garage door opener last year. The opener only worked for a month and we have been trying to get them to fix it under the warranty for 6 months!
Michael, the office manager, said he would send out a technician to the house. I took so many days off work for no show appointments. I finally called back after their final no show and Michael began CUSSING AND YELLING at me and said they no longer had a technician who works in my area. If this was the case… why did they schedule appointments knowing they didn’t have anyone to come out!
MICHAEL POTTER IS THE OFFICE MANAGER, AND IS VERBALLY ABUSIVE AND WHEN I TOLD HIM I WAS GOING TO SUE BECAUSE THEY REFUSED TO FIX THE OPENER, HE TOLD ME TO GO AHEAD THEY STILL WEREN’T GOING TO FIX IT!
I can not call the manufacturer to warranty the opener because after a lot of investigating, we found out they are the manufacturer! This company is the most corrupt and fraudulent company I have ever dealt with! Do not give them your business!
AND BE AWARE… THEY DO BUSINESS UNDER MULTIPLE NAMES AND IN MULTIPLE STATES!

I considered 4 stars, but my experience was more «A-​OK» than «Yay! Im a fan.» I’m a fan of my garage door closing when it should, but any company would’ve been able to accomplish it. Fortunately for Seacoast, I didn’t hit up Unilocal before calling and scheduling a time for someone to stop by. I did hit up Unilocal shortly thereafter and considered cancelling the appointment, but stuck to it.
The problem with my door:
— One of the sensors wasn’t working. So while the door opened just fine with a tap of the remote or wall button, it just wouldn’t close unless I stood there holding down the wall button until it shut all the way (this overrides the sensor, thanks google!).
— I tried fiddling with the unlit (green) one to see if it just wasn’t aligned or something. This basically entailed… gentle… nudging with my foot. But nope, still nothing.
— I hit up Lowe’s and purchased replacement sensors. But decided I’d try to fiddle more with the unlit one (cleaning it more, trimming back the wires to it in case the «connection» was bad, etc). After an hour of fiddling with the unlit one, I cracked open the new sensors. Though they were different models, they were the same brand. So I figured if I hooked up the green one and the light came on, than it was the old sensor. Needless to say, the light didn’t come on and I threw in the towel, as I’d been at it for awhile and had to run some errands.
The appointment scheduling:
— Before running out the door, I called Seacoast because there sticker was on the garage door opener unit/​motor. Were they the original installers? Based on other reviews, heck if I know, the sticker may have been put up just before I moved in a year ago. But they are licensed in CA and are licensed to fix garage doors, which were the two vital things I was looking for.
— The call to request an appointment was uneventful. Though I did find it odd they offered up 5 – 7 on NYE. Next day was a nice offer, but for NYE? I had plans, so I scheduled for today for 5 – 7.
— I received a call at 4:09 advising that a technician was available right now, if I was available and to call them back ASAP. I’d been driving home so it went to voicemail.
— Just after 4:15, I was heading from my building to my car (I’d left my house keys in there), and saw a guy pop out of a truck in a «Seacoast Garage Doors» shirt. Truck was unmarked, but the shirt was clearly labelled. Sure, it might be a little odd that they sent him over without confirmation that I would be around. But if he didn’t have anything else scheduled, why not? He had to wait somewhere right?
The technician/​work:
— I think it took him less than a minute to identify the issue (I’m sure it helped that I described the issue well and told him it was definitely the sensor).
— Sadly, the issue was something I probably could have done myself: there was something wrong with the connection of the wire that runs from the lit sensor to the unlit sensor wasn’t right. All that time fiddling with the right side, when the left would’ve solved it *sigh*.
— Before he started work, he advised that the labor charge was a minimum of $ 95 and asked if he should fix it. If I was a real DIY-​er, I would’ve asked what the charge was to just have him look at it and if it was low/​nothing, said no. But I guess I’m not a real DIY-​er. After a month or so of just overriding with the wall button and spending Monday evening fiddling with it, I was over it. I think it took him less than 5 min to fix it.
— However, he also did a basic inspection of the unit, lubricated the wheels, hinges, etc. Since the lubricant for the hinges and wheels was just spray out of a can, I asked how often it should be done. He answered the question thoroughly with both the time frame and that the spray could be picked up at the hardware store (and would be labeled for garage doors). He also advised that the greasy stuff he lubricated the belt with should be left to a pro. I’m okay with that. I’m the person that usually gets in air in my tires while at Costco so that I don’t have to get my hands dirty. No timeframe was mentioned on how often that should be done though. oh well :).
— He recommended replacement of the spring, because based on the age of the unit (15 years), it’s probably near the end of it’s life. He provided the cost of the spring (~$ 165 I think?). I passed. The Unilocal reviews made me a bit wary of additional work.
— I was provided a mostly legible invoice (the evaluation of the unit is a little light in spots, but the gist of it is there). The total is clearly legible as $ 95. The technician’s name is also clear on the invoice (Scott).
Overall, I’m happy that the door is fixed, but the service that probably lasted less time than I spent on this review was a little pricey at $ 95. There’s also that knowledge that if I had just a little more patience, I could’ve done it myself. At least I learned a little about how garage doors work.

My house went on the market 2 months ago. Upon arriving home last week my husband found BRAND new stickers on my garage door and opener for this company. I called this morning inquiring about the «warranty» I have with them and was told that it would be on my receipt from the estimate they gave me or the invoice from when I paid them. Funny thing is… I never paid them, never called them out to do a repair, never requested an estimate either. They took off the existing sticker I had and plastered their sticker over it. When asked how they got into my house, they said the homeowner requested service. I AM THE HOMEOWNER! I asked for the owner to call me and was told NO. They were never called out to service my garage door, ever. I feel violated that they went into my garage and defaced my property the way they did. Take a look at the stickers these crooks put on my garage and if you see it in your garage, DON’T call them. Especially note the one where they removed the sticker from the original garage door company. If it says warranty void if sticker removed, what will happen when I DO need work on my garage door? If you have your house on the market and these stickers suddenly appear, now you know how they got there. They are criminals and should be prosecuted to the fullest extent of the law.

IF I COULD I WOULD GIVE THEM NO STARS. This company is completely unprofessional and unorganized. They also operate under the name Anytime Garage Doors and GDI Garage doors… I work for a property management company in Costa Mesa we have used them for years and were great, until they sold to an out of state ownership. They double invoie do not do the work for days, and they have taken calls and approvals from tenans directly. Joey the owner is rude unprofessional and down right arrogant. They will never work for our company again. DO NOT USE THEM!!!

Had a great experience with Sam — he came out to my house twice in a week and was more than knowledgeable as well as personable.

STAY AWAY FROM THIS PLACE!
I called the number on the sticker on my garage door when it stopped working not knowing who the company would be so I never checked the Unilocal reviews. When they came out it was determined that my springs were broken. I asked them how much it would cost to fix, I was told $ 199.00 for the springs and $ 95.00 for labor. It was a Sunday night and I didn’t have time to shop around. So I told them to go ahead and fix it. When completed, my invoice said $ 522.58. I asked why it was so high and the technician said it was $ 199.00 PER spring. Now to anyone reading this, if you called around and did research (which I didn’t have the time to do), you’d find that price to be outrageous. I mean, to replace a pair of springs and charge $ 522?
It seems that this company has multiple contractor license, 871 773 (on the BBB site), 945 902 (suspended but on their sticker), 964 311 (on my invoice).
I wish I got to read the other reviews on here and did more research before hand. Unfortunately, it was an emergency situation and I didn’t have the time to do so. By the time I had the invoice, the work was done and it was a Sunday evening. So please. if you read this, these people have very poor business practices. Do yourself a huge favor and look elsewhere.

I just bought a house and found their stickers plastered all over the garage. After peeling them off, I found the original company that had installed the door underneath. What a mess. After reading other reviews here and on Angie’s List, these guys have a scam where they go into homes on the market and plaster their stickers in the garage so you will naturally call them when something goes wrong.
Thank God I read Unilocal before making any decisions on home improvements! What a bunch of jerks. AVOID!