Pier 1 Imports

Worst in-​store customer service I have ever come across! Way to treat all customers equal. Came in to buy a couple candles. Waited at the register for 10 minutes and then had the cashier proceed to check out another customer who’d been browsing store since I’d walked in probably 20 minutes prior. She not only served her before me but proceeded to ask if she wanted to open a pier one card and started explaining the benefits! I was at the counter first may I remind you! Rude and unacceptable! Not visiting this location again!

On a busy Sunday afternoon Diane and the staff took time to help me and my husband pick out the perfect patio table. We’d been searching for a long time. Pier 1 is a one stop shop for furniture and décor. We will definitely be back.

While the store has some great items, the employees here are rather terrible. The employees here are incredibly PUSHY with trying to get you to get a pier 1 credit card. I had three employees come up to me and talk to me about the benefits. I told them I wasn’t interested. This didn’t stop them from asking me more than once.
The cashier asked me also and went on and on about the benefits. She talked about how much I could save. I told her politely that I was not interested.
I haven’t had furniture sales people as pushy as these people working here!
I can empathize and understand that this is part of their job, but I wish they would back off once I tell them I am not interested!

My husband, and I can’t get enough of this place! It’s our guilty pleasure! They have the most unusual, and fascinating gift ideas! Their holiday decorations never disappoint no matter what the holiday! And they mark it all down even before the holiday is over!
I recently bought a new napkin set for my dining room table. Love it see picture! It’s two different napkins with a beautiful flower napkin ring! Plus I got a great gift for that hard person to buy for on my list. She loves cats, so picked up the fat cat tea pot! Adorable!
If you enjoy your holiday shopping stop by the nearest Pier 1 imports they have something for everyone. You might bump into me! :)

If you want customer service with a greeting or acknowledgment from this store, you would not get it here today. There were four sales people with the name tags on but, none would care to sell. I was in the store at 5:40pm for 25 minutes walking thru every isle, crossing path with every sales person but, none of them care to greet me. I will never come back to this location.

I really like this store alot. If i need something for my house and I’m not certain as to exactly what it may look like. All i do is come here and eventually through browsing their huge inventory, i almost always inherently find what i need. Not cheap, but quality. :-)

Had an empty car ready to fill with furniture when I walked in last Saturday not one person acknowledged me, did two laps looked at the sales people 3 of them and not offered to help.
Thank you, went back to Urbaisim

I stopped by Pier 1 after a nice champagne brunch at Acapulco across the street. Yes, I was in a very happy mood to spend a little extra money on myself. I’ve been looking to give the living room a face lift décor-​wise and Pier 1 is the perfect place to hunt for that perfect extra something.
Immediately upon entering, I was greeted and asked if she could help me with anything. I politely declined and continued on my way browsing the holiday items. When I got to the back of the store by the decorative balls, I was greeted by another person who offered to assist. She found the wire basket that I was looking for and directed me to the area where my beloved balls were displayed.
Everyone is so helpful. Not only do they greet you immediately and offer their assistance, if you’re carrying items, they offer to hold them at the counter while you continue your shopping. Check-​out is quick because they add cashier assistance when the line gets long.
Just an overall awesome experience. Good job ladies!

I believe everyone knows about this store but boy have things changed! I was on a mission Saturday and went everywhere but stopped at this location, the one in Tustin and Newport Coast. I have to say their customer service has changed and it is really excellent!!! All three locations were superior for service and the employees were cheerful, helpful and really outstanding.

Ohhhh man! I felt like I needed to update my review because what a difference! The mister and I stopped by Pier 1 yesterday hoping to score some empty boxes (we’re movin’ on up… to the East side…) — not to a deluxe apartment in the sky but to a killer Spanish revival in the LBC. Anyway, I apparently like STUFF (I blame my girl genes) and I need some cardboard crates for transport.
We first drove around the building to see if we could stealthily poach some boxes from round yonder the back. Unfortunately, there were none. So we decided to park and go on in.
WHAT a difference. Seriously! The last time I was here, which yeah ok, was a few years ago, the shelves were bare, the store was in disarray… it just wasn’t welcoming, at all. THIS time — the store was packed full of home goodies in bright colors, textiles, and more. THIS is the Pier 1 I remember from the good ol’ days! NOT 2009…
We found a killer rug that fantastically complements the 1930’s architecture of our new pad as well as our existing mid century mod furniture bringing it together as one… AND — we waited a day and when I went back in today it was $ 50 cheaper than yesterday. Score!
There were some great dishes I wanna buy and a cute table for our patio so I’m sure we’ll be back. Sooooo glad this place has life breathing into it again.
YAY!

Pier 1 is my brief escape from my work day. I love walking around and seeing all of the unique things they carry! I always head straight to their clearance section where always find something that makes me feel like I have scored! They have the coolest furniture there! They usually have things on sale so if you like it get it because it will be something different on sale. I have learned to not by their candles for their fragrance because they are very weak and not worth the money, They have great gift ideas, cool wine or martini glasses. and always carry things that are festive for any holiday occasion, right now they have a entire valentines day section so if you are looking to get creative for your sweetheart go check out and see what they have and the last of their christmas stuff is 75% off, I didn’t buy any xmas decorations but they did have these sachets that smelled sooo good for only $ 0.68! My closet has never smelled better!
Join their eclub and get coupons!

It has been FOREVER since I was here but stopped by today to look for some throw pillows. They didn’t have that but what I did find was:
Great customer service/​everyone was very sweet
Super cute Christmas stuff/​Gifts
Cute wrapping
Lots of doo dads for last minute birthday gifts
I was pleasantly surprised!

OMG I love this store. I need to start saving up money so I can buy everything I want. I have a long list. Who wouldn’t love this store. Every time I go in, the display is different. Right now they have the halloween, fall, and Christmas decorations out. Christmas? Man, I am not ready for the holidays. I just came here to look at the halloween decorations and to browse. Did I mention the smell at this store? It’s just absolutely wonderful! It’s beginning to feel a lot like Christmas… Every Where you go…(sing)