Newport Auto Sound

I took my sons ML 350 here to get a new head unit. We have been told that he had to only use a Mercedes head unit and that you could not put in a aftermarket one by 3 other shops. So I stopped here to ask and to our amazement they said yes no problem we can do it next week. So I then asked if they could get it done that same day and they told me to have them swing by so they could check it out. To our surprise the got his car in and done in a matter of 3 hours the same day. I will recommend these guys to everyone and will be bringing my cars there from now on.

This review is long overdue. I had Lance do a soundproofing job on my 06′ Porsche Cayman. This was a big job requiring them to dismantle and reassemble the whole interior of my car. He did an awesome job. Everything was professional and clean and he even fixed (for free) some other problems he discovered during the install process. The sound levels in my car are definitely quieter now and I am very satisfied with the cost and workmanship that Lance and team provided. I definitely recommend you take your car to this shop for your car audio needs.
BTW, I drove all the way down from West LA to get the job done by Newport. They were worth the time in terms of cost savings and quality.

Lance is Awesome! They did an awesome job doing a difficult install in my BMW. Very prompt in communicating with me when my car would be ready and made sure to make everything right. Highly recommended!

As you can see I’m not a big Unilocaler, yet ;). My experience with Newport Auto Sound was well worth creating an account to say this — craftsmanship is very hard to find in auto sound. I had bought all my equipment in advance as I’d planned to install myself (fail). Locating the parts you want is easy, finding a savvy technician is not. During my search I visited most shops in OC; one thing that was consistent among them was that Newport Auto Sound’s work is highly regarded, tier 1. This is significant, especially when it’s coming from a competing business. Upon visiting NAS the first time, I gave zero indication of bringing them my business — In fact I had gone in to ask for tips on how to sound dampen my car (While scoping it out course). Still, Lance was happy to provide me detailed instruction. Lance’s thoroughness with technical information in combination with the opinions of their competitors let me know where I’d be taking my brand new Subaru.
I’ve had four systems in 4 cars and this time I feel great about the money I spent.
Everything that was meant to function was properly addressed. There is ZERO corner cutting at this shop. Even things I would not know about were addressed, these things were explained to me after install (technical info regarding tuning that would go unnoticed by the average customer).
The interior scratches and signs of install I had on my previous 3 systems? No sign of it. Absolutely clean job.
Can you pay for TLC to be put into a service? It’s hard to find and has no guarantees. But when someone loves their craft it apparently comes standard.
I trusted NAS with roughly $ 4k in equipment and my brand new WRX. It paid off. Thanks guy and great job.

Sean and Lance run an absolutely FIRST CLASS OPERATION. Both are have complete knowledge of the products they sell. There was no high pressure or push to buy anything other than I wanted. The work product is tremendous to the point that other than what they installed, I could not tell they had taken anything apart. They perform time. Absolutely first rate service and product at a fair price.
Joel Burnstine

The guys here know their stuff. You need not worry about that inexperienced person at the big-​box store. Newport Auto Sound is staffed with professionals and take complete pride in their work. I would recommend them highly to anyone who needs car audio/​alarm/​etc…

This place is a level above the other car audio shops around town. Mike is super helpful and they even fixed something that was my fault. Go here.

I was told to take my car to Newport Auto Sound because of some weird sounds coming from the speakers. It was a great reference. When I told Mike the problem, he immediately said, «do you have Bose speakers». I said yes… well to make a long story short, he ordered an amplifier for my car and then was about to install it when he found that it wasn’t the problem. You can’t say enough about honesty and integrity. They refunded the amount back and charged me a small amount for labor. I will definitely be back. Thanks again Mike!

These guys (Mike) know what’s up. They made my car sound amazing. They fixed my botched system from another shop and hooked it up right. Best sounding system I’ve ever had…

Great service!!! Plus the knowledge that Lance has is the best.

About four years ago I had Newport Auto Sound install a device to play my ipod through my stereo. It started acting up about a month ago, so I took it in to see if there was anything that could be done to fix it. Mike told me they could possibly reset it to fix the problem, but that there were no guarantees. Otherwise, I would have to replace the device. They checked it for free since I originally bought it there, which was cool.
About an hour later I was informed that I did in fact need a new device, as the one in my car was shot. I was bummed because i didn’t want to shell out $ 140 plus, but I had no other choice.
As I was walking up to the register to pay, Mike graciously said «Don’t worry about it.» I thanked him and asked if he was sure and he said «Yeah, we used the same part that was installed in your car, so we can use the warranty on it.» I was so grateful, as I’m broke and didn’t want to spend the cash. Mike was friendly, knowledgeable and helpful. I definitely will be coming back. Thank you Mike! You made my day and now I have my music back.
I’m not saying to expect free stuff and I’m pretty sure this was a one time deal because the warranty matched the device I originally had.

Having dealt with many car audio shops throughout the years, I can say without pause that Newport Autosound is the best. Lance and crew really take care of you. I came in the other day with an amplifier problem and they helped me out at no charge. It took almost an hour of Lance’s time to deal with me and didn’t try to push any type of sale on me.
I had some work done here about 8 months ago, as well, and they did the job beautifully. Top notch work, fair price, great guys that really know what they’re talking about.
Ask them to show you the Charger if you don’t believe me. You gotta love an audio shop that keeps a demo car on the premises.
They’ve won my repeat business.

Good guys, quick in and out experience. Called ahead and they had the part I needed. Nice enough guys that really didn’t try too hard to engage or up-​sell me on anything. Prices are a bit higher than online, but what do you expect for instant gratification?

I was referred to Newport Auto Sound by a friend of mine who had his new stereo installed there. I called and made an appointment for my install, the guys were meticulous… the work was fantastic and before I left they spent time with me to make sure that all of my stuff would sync up to the new unit. The Pioneer unit works awesome and I am very happy. I plan to go back soon and upgrade my daughters stereo. I trust these guys and I forgot to mention that my bill was below original estimate !!!

Day before my graduation, my little brother and I were driving to the beach, having a grand olé time except we couldn’t blast any music because my car couldn’t hook up to my new iPhone. Being the best brother that he is, he told me to be on a lookout for any audio store because he said we should have a soundtrack to our adventure. Thirty seconds later, I spotted Newport Auto Sound.
I usually hate places like this. And I know that this probably stems from the fact that almost every man in my life – from my father, to my brother, to my boyfriend – loves them. Me? I could just die of boredom. Any store that specializes in car «stuff» or computer related parts – just shoot me, ok?
Newport Auto Sound anticipates people like me. You know how I know? They got two awesome leather recliners in a tiny little nook of the store where someone like me can while the time away and simultaneously answer any questions from the guy running the store.
My brother and this guy (I’m guessing owner?) talked about all the logistics, worked out a good deal and then the shop installed the thing right away. Service was awesome in that there was ZERO upsell, the guys were actually pretty funny (sarcasm funny, which I love) and they stayed about an hour past their closing time to make sure that the job was done and paid for. (The reason I bring up payment is because my brother was visiting out of town and was spending big money all over the place to pull off a perfect graduation weekend for me and at Newport Auto Sound, his debit card got locked up. The owner didn’t even blink an eye and was super professional when my brother asked for a little time to call the bank and make sure the card was unlocked. I have seen stores be such dicks about stuff like this, but not here). In all, as a car-​shop hater, I would say I had a fantastic time here, all the better since we drove away blasting «Every Morning» as we headed for the beach. Yes, Sugar Ray’s «Every Morning.» Don’t pretend like you don’t like that! :)))

Car dealer and I thought my CD magazine/​changer was creating an intermittent mechanical «chipmunk» noise and needed repair/​replacement. Dealer was $ 800, another audio shop was $ 450, and Newport was $ 250. Sean pulled the unit yet the noise remained. While I was there he promptly pulled a couple of panels and chased it down — to an A/​C system motor. He recommended a nearby A/​C shop, who made the necessary servo motor replacement. Sean and Newport Auto Sound were friendly, clearly told me what they were going to do, and very helpfully jumped in and found the noise. I’ll definitely return when I have audio needs.

These guys are about results. I had a custom job with the works and it looks and sounds great. Had a slight problem, and it was fixed in 5 minutes. These guys are not big on chit chat… but their work speaks for itself.

I picked up an amp and 2 12“s and wanted to add them to a stock stereo in my car. The charged $ 220 and did a good job about a year ago. I made sure to tell them that it’s only a temp setup and would be eventually upgrading to some better gear once I had the funds. Well I picked up a much bigger amp and better subs and sean said it would be another $ 200 to upgrade although the first time he said it would be around $ 50 to upgrade as it was just a matter of mounting and connecting the new gear. I aske why the extra cost if all the wiring was already done? He said they would have to pull ALL the old wire and upgrade to better thicker wire. This is NOT what he said the first time. Basically after looking at the wire he used the lowest possible gauge power wire and the cheapest connectors and cable he could find and now that crap won’t cut it so he wants another $ 200 to do the job right! He didn’t say anything about how limited I was using the cheap wire and if I wanted to upgrade I would have to re-​wire the first time. Had I know I would have opted for the better wire at first so avoid the extra cost, but of course he’s not going to tell me that and ruin a potential double dip install!
I also asked for some prices on upgraded equipement and not surprisingly he’s cost was almost double of every other retailer in OC for the same stuff. I guess since they do work on a lot of higher end cars like porche, etc they feel they should be charged twice that of everyone else. If your rich and own a car worth 100k or more and willing to pay up the yang then this is the place for you.

Great place that you can trust. They have worked on all three of my cars and many of my friends vehicles. I have a hands free kit in my Tundra, Sequoia and my Smart Car. I also have an iPod hook up in all my cars and even a GPS system. OK, I lied, two of the three have GPS. Again, this a great place you can trust your vehicle with.

Last of the Audio Guys!
I what seems to be a dying breed there is Newport Auto Sound. These guys walk around the store with a little bit of attitude, almost like they are bored helping you, but in the end they know what they are talking about. They under-​promise and over-​deliver!
That’s the way every business should be run!