Melissa Magrath

I hate to write this review, but I feel it is in the best interest of other patients to be aware of what happened to me and how poorly Melissa handled my face and treatment.
I was in to see Melissa in January 2016. I went in 5 days before a very special event I was having and made it super clear to her that I needed my skin to be perfect. That being said, I asked for waxing above my brows and upper lip area and any other areas she felt needed some clean up. She reassured me my skin would be fine and it was almost a week away, so need to worry. Once she started applying the wax on me, I noticed it was a bit too hot and said something to her. Then she told me she tests out the wax first on her forearm to make sure it’s not hot and good to be placed on my skin. Sure enough once she ripped off the wax from my face, I felt this overwhelming throb and pulsing feeling and said it burns! She said it was ok and I was just sensitive. Basically she did this in a few areas and left me red and very severely burned around my face, causing me so much pain and discomfort. I looked at my face in the mirror and told her how she burned me. She then told me it’s not a burn, it’s just red from me being sensitive to the heat and then she gave me a free bottle of this spray stuff that was suppose to help with healing. I asked if I can ice it, she told me there is no need to ice and don’t do it. Then, my other lady I see for other facial stuff who works next door, popped her head in and saw my face and was surprised to see how badly burned I was. She also said I need to ice it right away, but again, Melissa said no, don’t ice!
I was super pissed off, and Melissa knew it, about my skin and how badly she burned me and the various places she placed the hot wax. I told her how bad my face was hurting and she said it would go away in 4 hours or so, not to worry and just spray that stuff she gave me. She still charged me, I paid and then left.
Once I got into the car, I could not stop staring at my face and how painful it was. I noticed it was getting more and more red and the pain was not going away. As soon as I got home, my husband nearly freaked out when he saw me and could not believe how badly she burned my face. I was so embarrassed by my skin, I tried to stay in and not see peoplw, but that was hard to do since I was super busy. Everyone noticed it and made comments that I needed to write this review to warn others. My burns lasted for 1 week, causing my skin to look like crap on the day of my event. Not to mention, I have paid over $ 450 in fees towards a dermatologist to see me and help with the healing process of my skin so I would not scar. So far, I have scarring, because I am 9 months pregnant and cannot apply much to my skin to help lighten them, and my skin looks like crap because of her lack of attention to the heat of her own wax. Now I have to wait til after I deliver and am don’t breast feeding before any doctor can apply any peels or retinol to the damaged areas she caused, which can be up to a year, for me to have clearer skin! This will also run me an additional $ 500 tp $ 1,000, depending on how much I’ll need for signs of improvement.
I will never go back to Melissa or trust her with my skin care needs, and I think you should be aware of this as well if u do not want to end up like me.

I have been seeing Melissa for over 3 years for my eyebrows and skincare needs. She’s so accommodating and you never at any time feel like just a customer to her. She makes you feel like your a well cared for friend. Her place is small but cozy and located in the Newport Wellness Medical Center. I am really not into the OC Housewife plastic surgery science project look, and I trust no one else but Melissa to take care of my skin. The true key to aging gracefully is taking care of yourself!