Dainese

Awesome store with endless racks of top quality gear from Dainese. I returned from a trip to France over Christmas where I almost bought a new set of leathers. Something told me that I should just wait and check out the D-​Store in Costa Mesa to make sure I had the right fit. Really glad I did. I arrived first thing in the morning and was greeted by none other than Elisabetta. She was super friendly, knowledgable and helpful. Not only did she spend whatever time I needed to find the right suit, but she gave me lots of helpful advice along the way. All this with a very no pressure approach. She answered all my questions, made me an espresso, and provided me with a bottle of water too. Really outstanding customer service that many sales associates could learn from. I ended up purchasing a one piece suit, back protector, and undersuit as well. Pleasure doing business with you guys.

The remodel looks great and Tom and Joe are still awesome.
Always enjoy coming here and now with the recent improvements and continuing additions, I’ll continue coming when I shouldn’t and continue spending money that I shouldn’t.
The store looks like a proper retail shop now, and they will have an IN HOUSE DAINESE TAILORING SERVICE which is epic.
Coffee and tea station coming soon.
Library coming soon.
Thanks Tom for all that you do for the riding community. See you soon!

This place has everything you will need in terms of riding gear. I’ve been here multiple times to purchase my gear, and always walked out with more than I intended to… so have my friends that I bring here too. Brandon was extremely helpful with all the questions I had, and Elisabetta is the hardest person to say no too, especially when she will stay after hours and wait for you. I left here with an Aero suit, axial pro in boots, undersuit, and socks. My buddy left with a Laguna Suit. Overall, I’m thrilled with the gear, and will be returning. Customer service is amazing!!!

I went there few time to check out what items are on sale. I think they have bunch of stuffs on sale every week.
I Liked the customer service there. Elizabeth is coolest

Recently stopped by here to properly shop for a one piece suit. The staff was extremely accommodating. They offered water and energy drinks to my friend and I after a long ride. And even stayed open a bit later as I was trying to get the right size. Thanks elisabetta and the rest of the staff. I’ll be back for more gear!

Awesome store. Elisabeth is the sweetest little Italian moto chick you’ll ever meet! She was so helpful both times I’ve seen her and always very kind. I never felt pushed into a sale or anything there. Left today with a brand new Racing P. Lady suit and some sweet boots. They give a great deal to CVMA racers and you definitely get your money’s worth there. Highly recommend!

First of all, let me say that I am a Dainese fan boy, the engineering that goes into their gear makes it the only gear I trust.
Came in on Saturday 8/22…Mixed experience here, If it was not for the Italian lady I would have definitely not spent any money at the store.
The tall customer service rep (just an employee) was borderline rude, honestly at a high end location I expect much much more from the employees, not a low class walmart employee attitude.
After the tall dude f*cked off to mess around with his coworker. Luckily, Elisabetta came up and offered some help, she was a pleasure to deal with and was very helpful, after deciding on what I wanted and clearing up that they will price match one of the bigger websites. I bought my item there even though if I had bought it on the website there would have been no tax, I did not mind paying a little extra simply because of how awesome Elisabetta was and because I wanted to support their cool store.
I can imagine needing much more dainese gear in the future, this store is a great spot, but I will definitely know which person to ask for assistance.
Great store! Very clean and nice looking, I like that. Dadass Ducati in the lobby area!

Knowledgeable staff and excellent service. The lady was very kind and held a jacket for me for 5 days and made sure that the size and fitment were correct (my second Dainese jacket).
The young man with Afro hair also helped me selected a pair of gloves that are on sale and gave me tips on how to break them in quickly. Highly recommended!

Known for great products, however terrible customer service. Came in to find (buy) a $ 600 jacket. Spent 30 minutes in the store and observed as the employees were more interested in flirting with each other than actually helping customers. Such a shame… Horrible service is a deal breaker. That’s ok, other companies make fine jackets too.

Excellent store! Dainese is world renowned as some of the best gear you can buy. So many MotoGP and World Superbike Riders can’t be wrong. It’s a perfect combination of form and function. It will protect you as good or better than anything else on the market and keep you stylish at the same time. I’ve only been to the D-​Store in the O.C. once and I just happened to be in the area about a week away from taking my basic rider course.
As a new rider, the salespeople treated me like I had been a 20 year customer. I was shown several items from jackets, to suits to gloves and offered a water or energy drink while I shopped. Unfortunately the stores don’t always carry the largest sizes Dainese makes and I tend to have a beer gut. One of the salespeople said they were trying to work on getting more of the larger sizes in stock. He said, whenever the big sizes come in people snatch them right up. I ended up having to order my size 64 Dainese Racing D1 Pelle jacket from a D-​Store in Germany. (Highly recommended jacket by the way)
However the O.C. store had an excellent selection of AGV helmets and the salesperson helped me try several on and explained all about how helmets are supposed to fit for maximum protection. I have been riding for months now in my AGV that I bought at the D-​Store and it’s a great lid. Really looking forward to my next visit!
Remember guys and gals, it’s better to sweat than bleed, ATGATT. If you can’t afford the gear, you can’t afford the bike. Don’t be a squid. Ok, I’ll get off my soapbox.
Get to the D-​Store! Very cool peeps and a great selection!

There are not enough good things I can say about this location and the employees that work there. A lot of motorcycle stores don’t carry a large inventory of female gear, so it was a struggle for me up to that point. Elisabetta was more than helpful, and very patient, when it came to shopping for a one-​piece suit and boots. We spent a couple hours with different suggestions and fits until I found what worked. I cannot be more grateful for her assistance, I’ve never been so confident in spending $ 1200. She is the main reason I will definitely make the 2+ hour drive to return to this location.

The customer service outside the store is great, everyone was super nice and really took care of me. For that, the store gets one star.
In contrast, there is one older gentleman in the store that manages to make you feel like an idiot both over the phone and in person. For example, during my jacket repair process he fed me a lot of misinformation about the turnaround time and second guessed everything the regional customer rep told me.
I just feel very uncomfortable coming here anymore because I don’t want to feel like that when I have a basic question about a product line I am unfamiliar with. Whoever travels to this store to be talked down to like that doesn’t know what customer service is or just really loves dianese (who make great products).

Hassle free returns!
I had ordered a helmet off of AGV’s website, and even though the order was made through a third party, my order was processed very quickly. When I noticed that I ordered the wrong sized helmet, I called D-​Stor and rather than go through the third party again, they told me I could just ship ‘em the helmet and they would send me the correct size upon receiving the exchange. I can’t speed up ground shipping, but every time I called the two different gentlemen I spoke to were very patient with me, and they even sent UPS to my address and emailed me right away the return label. Loved feeling secure that my purchase was seriously considered. I did no work for this return other than pick up the phone!
It’s a bummer I live in the Bay, I would like to have a D-​Stor near me.
5 Stars for customer service!

So, I nothing but love for this store and specifically the staff. Brandon Monk is a great guy and just one of their great staff I would look out for if you go to the store. He not only helped me get exactly what I needed, but afforded me the opportunity to really try on a lot of gear and find the perfect fit for me. Read below for how amazing their staff is and my personal experience.
I recently scheduled some track days at Laguna Seca and since it was my first set of track days I need gear: race suit, gloves, underliner, etc. I originally ordered stuff from Revzilla, I ordered a race suit and gloves (well not the D1s because they didn’t have them in stock), but they just weren’t the right size and I didn’t have the time or energy to order two or three of everything to get the right fit. So I sent my stuff back to Revzilla and I called the D-​store in Orange County. Since I was flying into LA, I asked if they would be open the Sunday before the Monday I was hitting the track – they weren’t (easter sunday). I couldn’t blame them for being closed, but when I was on the phone and Brandon heard my story about my up coming first track experience at Laguna Seca he offered to help me in anyway he could. Brandon talked to the manager and OPENED the store on a CLOSED HOLIDAY SUNDAY for me. I was able to try on multiple suits, multiple back protectors, get the right fit and ultimately have the perfect set up for a perfect day at the track. We even watched part of the Qatar race while I was making my purchases. AMAZING!
I have never had a person like Brandon go so out of there way to make my experience of buying gear and buying the right gear so amazing. I plan on exclusively buying from these guys in the future. The experience was PRICELESS! I eventually went to Laguna Seca and had the best weekend, and just as Brandon informed after a day on the track in the heat the race suit broke in and I almost didn’t want to take any of my gear off by the end of the day. I was really worried my suit was too tight, but Brandon would let me go a size up and rightfully so. My suit fits like a glove. In addition, Brandon let me try on all 5 pairs of D1 Full Metal gloves to find the best two gloves that fit. Originally the pinky and thumb were to big in 3 pairs, but on the 5^th pair I tried on all fingers were perfect. Unreal, you read tons of reviews about gloves fitting in all fingers but one or two – not the case here – I have a pair that feels like it was tailored to me thanks to Brandon. These guys know what they are talking about they aren’t just Joes that work there – they a riders, canyon riders, commuter riders, track riders, and knee-​draggers who want the best product with the best fit for you.
I bought:
Laguna Sece Evo Perforated Race Suit
D1 Full Metal Gloves
Dianese inner liner
Manis Back Protector
If you want gear and you want to get the right stuff that fits appropriately and makes you a better rider by creating less distractions for you on the track (or on the street)– go to the D-​store Orange County — they will treat you with respect, won’t BS you, and won’t let you buy gear that won’t fit you right after you break it in.
Btw this store is huge they have pretty much every AGV and Dianese product you can think of…
I can’t wait to go back.
Thanks Brandon!

So after my review the business owner or manager tries to tell me that I bought 2 different keychains, the picture clearly shows the keychains are the same, those were the only keychains bought that day by me and my friend combined.
Also tries to tell me that the place that I wanted the price match for wasn’t allowed, I clearly said that it was the reason I called but then they gave me THEIR (D-Store’s) price. I asked her to check again and she confirmed. After a 2 HOUR DRIVE to the store you then tell me the price was incorrect.
Stop making excuses and man up to your mistakes, I saw the price tag and you guys clearly marked it the price the lady originally told me.
Once again not impressed and what a disappointment.

So my wife’s been in need of some leathers for quite some time and since we were on a family trip to SoCal (NorCal FTW lol) We made sure that this would be one of our stops.
After our event at Disneyland, we decided to head down and the place isn’t as what I’d expect since I was wowed by the store up in San Francisco. I’d thought this would be the same. Store was very dark, how did they expect me to see what I’m looking for? And also since it was a day after black friday sales, I’d thought they’d have more things on sale. NOPE. Not a single thing was on sale for any items on the women side for my wife. Not even any clearance items for women gear.
Quite disappointed. Even the amount of selections were quite limited.

5 Star Service & Selection.
I just got my first motorcycle and was looking for a jacket to keep me safe while riding. After looking at a few lower end brands and not liking what they offered, I took a ride down to Dainese to find a good jacket.
This place has everything!!! Boots, gloves, jackets, full race suits, pants, the works!!! This is HIGH END stuff. Some people say its expensive, but its much higher quality that the cheap stuff. This stuff is made to last and be comfortable. The salesperson greeted me right away. I told him I wanted a summer jacket and he helped me pick the right size and fit for my riding. They have a huge selection so I was able to pick just the right jacket for me.
After I selected the right size and style, they let me sit on a Ducati to see if it felt good for me. I loved it!!! They even lowered the jacket price cause I took the Motorcycle safety course.
As far as the jacket, I love it!!! I have been riding with it for a month now and am 100% satisfied. This store is great. If you are looking for HIGH QUALITY gear to keep to safe on the road, this stuff is by far the best. WAY better than Alpinestar.
A+++++++

Rode down to Newport again and had to make another stop into the store to see if they had any cool new stuff.
I browsed the clearance items and found a couple of cool textile jackets that were way lighter and sportier than my leathers. Unfortunately they didn’t have my size again (56). Only 50÷54÷58. Go figure that my size is the most popular.
If I’m in the area I will always make it a point to stop in and check out their items. I rarely walk about with anything in had though. Wish they had the size 56 today! :(

Very helpful and knowledgeable staff. Good quality products.
They have a rep for being ‘pricy’ but they really aren’t. First, they sell ‘brand name’ stuff, so compared to other ‘brand names’, its priced very fairly. Second, you can find good deals there, be it at their regular price or marked down stuff. Been there, but not on every visit.
Third, shop around. Sometimes they have what you want/​need and sometimes they don’t but its a damn good store. The owner is a great guy also, and the company supports the rider community with many events. People from LA county and IE really need to discover this Orange County treasure.

I’ve been to the D-​store a few times over the years.
I believe in 2010, the Missus and I had the opportunity to interview 4-​time 250cc grand prix champion/​2-​time WSB champion Max Biaggi at the D-​store.
It was our first time interviewing a legendary racer like Max, so we had a bit of the nerves in us. We asked him a few questions and wished him good luck with the rest of the season. It was great because he ended up winning his first WSB title that year aboard the Aprilia RSV-​4.
Most recently at the D-​store, I had the chance to watch the 2^nd MotoGP round at Austin. There were some technical difficulties with the live streaming, but the manager, Tom, did his best to iron out the wrinkles.
Snacks, beverages, surrounded by amazing riding/​racing gear, and a MotoGP race to boot. Not too much about which to complain. I would definitely come down here for another MotoGP event even though Costa Mesa is a bit of a drive for me.
In the future, I would like to suggest some BBQ action. That usually makes people happy, as well as putting them in a better mood to buy some sweet gear.