Applebee’s

Ordered carside Togo online because they said it would save time. Complete lies. I got there at the time listed on my order and was told I would be waiting another 10 minutes at least. went online to complain and only found a number which when called tells you to go online to make a complaint… ok Applebee’s… ok. I will do that on every site I can find! You suck!

Horrible! Horrible Horrible!!! I had never gone to Applebee’s before and I was visiting from Los Angeles and decided to try it since there’s not much in town. The experience was the worst ever! First we order our drinks and specifically asked for no ice and when my drink was brought it was over half full of ice. I didn’t think much of it, but when our server took our order, my fiancé was deciding which of two plates to get and the server was so rude trying to rush us. Instead of maybe recommending one over the other, she just rolled her eyes, and said she’d be back when we’re ready, we said no (we were starving) and he chose one. When he had to pick a side and was looking at the options, again she said she’d come back when we were ready, but he chose one and that was done. Well to make matters worse, when I got my plate (some pasta with chicken) all the chicken was cold! The chicken must have been frozen and when it was put in the plate, the whole middle was still frozen. The pasta was cooked but all the chicken in the plate wasn’t fully warmed. I was waiting for our server to come but she was nowhere, and I just didn’t even eat. When she finally came around, everyone else was done eating and I didn’t bother saying anything. I figured I would do the survey on the receipt and let Applebee’s deal with. I did the survey, and I never heard anything from Applebee’s, so they obviously they don’t pay any attention to what their customers say. This was back in November (four months ago) and I don’t expect to hear from them. I just will never go to another Applebee’s again, that was the first and last time for me.

My wife and I stopped at the Applebee’s in Cortland on a business trip. We were pleasantly surprised and excellently served by our new friend Lazlo. Make sure to give him a howdy do if you stop by. Great job Lazlo; you’re a blessing to your boss and Applebee’s

After being contacted by Danielle and Blaze about our bad experience we had, we decided to give it another try. We placed our order and showed up on time. A young woman came right out with our food almost as soon as we parked. As we arrived it was very busy so we were quite pleased with the speed of service. When we arrived back home with our to-​go order we continued to be pleased. The food was fresh and warm, cooked perfect, and tasty. After such a bad experience our local Applebee’s certainly made it right and delivered a satisfying meal. I am all about second chances and this Applebee’s is worth it.

Please do not give Applebee’s your money in exchange for overpriced, pre-​packaged, sodium-​rich frozen food, subpar service, and watered-​down drinks. There are plenty of other local establishments that deserve your patronage.
I once had a Perfect Margarita, and that was pretty delicious, but I don’t think there’s anything that could drag me back into this establishment again.

We stopped in for lunch, they were pretty busy. We got a table right away and our waitress came right over. She was very nice, and let us look the menu over. We decided to go with the 2 for 20. We ordered boneless wings. They did take a little longer than expected to come out but were fresh and hot when they arrived. My salad (grilled oriental) and my husbands pasta (3 cheese chicken penne) were also very good.

Horrible service, took over 20 mins to get a crock of french onion soup to come out. It was cold, manager said the soup warmer was down, then why even offer soups that night? Ribs were tough and over spiced.

Advertised on rt81 but was 5.2 miles in the wrong direction. Should not post if you are that far away. Food was OK not great, like all Applebee’s but they added 20 minutes to our trip.

I have two major complaints about this Applebee’s. The first was how rude the waitress was after I ordered a margarita. She never asked if I wanted salt. She kept pressuring me to order two since I was with my mother, but she was driving home late at night. When it did arrive, it looked more like a martini and tasted more like a cranberry vodka. I called her back over and explained the situation to her. Rather than take it back and see what could be done, she continued to argue with me about the drink. I didn’t drink it, but still had to pay for it.
On the same evening, my mother and I also got food poisoning from the restaurant. Not a great way to start or end the evening.
Very disappointing as there are not that many restaurants in Cortland to eat at.

I know, it’s just a friggin Applebees, but this one rubbed me the wrong way.
it’s probably really just our waiter’s fault. it started with my drink, a bad place to start trouble with me. I asked for some special Margarita they had, my need for the nectar of the Blue Agave speaking loudly to me. Do I want salt on my rim? he asks. Of course I say. Some time later he brings me my ‘Rita, but says it doesn’t come with salt?! I don’t even know what that means. Could I have paid extra for the salt? Does their freakin barkeep know how to make a margarita? A big strike one.
Strike two is the friggin waiter starts to tell me, Debbi Faye and Melissa Leigh his freakin life story; where he went to school, where he’s going in the fall, etc., etc., etc. We didn’t want to be rude but we were trying to have our own conversation. Now both ladies are extremely attractive, but that’s no excuse.
Third big strike is he asks if we want desert. Missy tells him she’ll take some sundae thing to go as we’re in a bit of a hurry with a movie to catch. So I say bring us the check as well at the same time. He brings the sundae and says the check will be right up. So we wait and we wait and we wait some more. Meanwhile Melissa has just about finished her sundae. Finally the manager brings us our check? and starts to tell me about some survey or something… lady I don’t give a f*** about this I just want to leave! She can’t take my credit card though, no our waiter from hell has to do that. Worst Applebees ever.