Five Points Fitness

Not a well balanced fitness center

The gym is super pleasant and much more inviting that a lot of the other options in the area. Easy parking, friendly people at the front desk and a great variety of equipment in very good condition. As I travel a fair amount I like that they have a month to month payment option without requiring a long term commitment. I appreciate the flexibility.
I’ve been working out with a great trainer, Eddy, who I highly recommend. He’s really pushed me to improve and I’ve gotten much better results with him than when I’ve been working just on my own. I don’t think we’ve ever done the same workout twice which is nice as it makes the whole experience a lot more enjoyable. It’s been great seeing consistent progress week to week. Thanks, Eddy!

This is a great gym for just getting in there and getting it done. No frills, no chatter, just a well appointed gym with open stretching area. Some classes — but no good core classes — that is pretty important to me — so hence the 4 stars and not 5. The staff here are excellent, the gym is kept clean and there are enough machines to keep everybody happy. Nugget market next door (with a really lame name) has what you need for your workout (juices, energy bars, bananas, coffee, tea, etc). The crowd here comes in to workout, not chat and socialize like at the Bay Club.

Great people, Great gym… very clean!!!

Five Points is great! I have been there for almost a year, and the staff is wonderful. The gym is clean, and they have a large assortment of exercise equipment. Just started working out with Eddy, and it’s like he rolls out the red carpet on our work-​out! He is warm, professional and makes my work outs fun.

Where do I start? Well for starters I’m a professional soccer player and I’ves been to my fair share of gyms. I can honestly say that 5 Point Fitness is the best gym that I’ve ever been to!
They have all the equipment you’d ever need, it’s incredibly clean, the staff is amazing, and there’s a great sense of community amongst the members there!
I’d recommend this gym to everyone!

As you might see my first initial review here was very positive. I just realized I never updated this. I joined via a Groupon or Living social deal. I will say the major thing I did totally love was the bootcamp class and having less people at the gym so you could pretty much always find the machine or weights you wanted to use open. My problem is when I called to cancel. I was assured that this would be no problem and was asked to leave message with the front desk with my name and number to the manager who would call back. Never called back. I called back again inquiring for the manager-​unavailable. No call back. The third time I called back is when I noticed I had been billed each following month for three or four months without my knowledge or consent. When I walked in to speak with the manager he asked me why I was cancelling. Not that it was his business but I answered monetary issues/​cutting back on my monthly budget. He then preceded to give me the weakest excuse for not calling me back and still charging me for the extra months-​that my call back number on their file was off by one number. So he was unable to call me back. To me this sounded like a bold face lie but I was over it and very busy with my classes. Obviously, I didn’t believe him but I just wanted to wrap things up. I finally got him take off at least one of the months. But it was really weird and dishonest in my opinion. Almost like retaliation for cancelling. Very immature and ridiculous. Like some kind of uncomfortable catty break-​up. The gym I now go to 24 hour Fitness in Larkspur –I never have an issue. The staff there is friendly and helpful. And the comparsion in price is unmatched-​I go the Costco deal for two years and pay roughly $ 14 a month vs $ 50 a month. There are positive things about this place for sure but the customer handling/​service is not one of their strong suits. Particularly the manager. Some of the front desk were ok and the trainers and instructors were very nice.

I love this gym! the personal training staff are friendly, dedicated and knowledgeable, everything you could want in a trainer. I specifically work with Eddy who is amazing! he has perfect balance when it comes to pushing you to do your best without being intimidating, which was definitely important for me. He makes working out enjoyable while at the same time providing you with the knowledge that will allow you to train independently and successfully if you so desire, I feel like I have learned so much about weight training and obtaining my fitness goals since meeting Eddy. Definitely will be attending this gym for a long time :)

Great gym! This place is rarely crowded, offers a large selection of machines/​free weights/​classes/​etc., and the trainers are helpful and personable. I worked with Eddie for several training sessions. He was incredibly knowledgeable, and created a personalized workout regimen tailored to my personal fitness goals. I would recommend Five Points to anybody in Marin area.

I love this gym and have been a member for many years. I workout at this gym regularly and use the weights and machines and the (free!) excellent yoga and spin classes. They just added a TRX and Tabata class that I’m looking forward to trying! The equipment and facility is clean and up to date and the staff is so friendly and knowledgeable. This gym attracts wonderful members, from serious athletes to local fitness minded people looking for a great workout.

Awesome workout. Just was in the area and wanted to get a quick workout in while waiting for my son’s practice. Five Points has everything you need for whatever workout you are up to. Tom and Eddy were great help.

Love this gym! I bought a Groupon because it was a steal with three hour long training sessions and an unbeatable price and my roommate already goes but I was pleasantly surprised how much I liked the gym by itself.
Love the 2^nd level (if its not being used by training groups it’s nice to have a little quieter area than the main downstairs). It’s also great when you’re being trained because the regulars don’t get in your way.
Awesome equitment, lots of variety and options and always in good shape! There’s a woman who goes around and makes sure everything is super clean and working well too. I don’t know her name but i see she’s mentioned in the reviews. She’s really friendly and works her butt off. I don’t think I’ve ever not seen her there. (keep up the awesome work, girl!)
I hear nice things about the other trainers but with the recommendation of my roommate, I started training with Mike. He’s awesome! I was really nervous starting (hadn’t done any training sessions or really gym at all) and he really helped me with my confidence/​strength and easing into things without feeling like a total weakling. He didn’t push me too hard (because he knew I wouldn’t like that) but very encouraging and pushed me when appropriate.
= – Also was awesome when there were things I wasn’t comfortable doing or couldn’t do (either physically or from an injury) by easily figuring out a different way to do the exercise that I was comfortable with. After my 3 sessions from the Groupon, I was able to do joint sessions with the roommie and he manages our different levels well, too. Highly suggest him to anyone newbie or experienced. He makes the training sessions fun!
The locker room is always really clean, good showers and although small, the sauna is really nice to have, especially when it’s cold.
Staff is always really nice and helpful.
It’s never very crowded and as others have posted, it’s not a «bro-​y» hangout type of gym which is nice for people who actually want to work out and not just shop for a significant other ;)
They have a good selection of free classes but I havent done any of them (yet).
Although I won’t knock off a star, I do have to say their lack of AC is a bit annoying on the super hot days. Being by the water it’s rare that it’s too warm in there but a few times this summer I would have gone more if they had AC. Didn’t even realize this until we had that 100+ degree week, though.
Commuting from Novato and still happy!
I will happily keep going after my Groupon is up next month!

Wht a geat place. Top notch equipment, always being updated, clean facilities, helpful staff and terrific classes especially those taught by Sutat. I also belong to Active Sports in Oakland (near my office) and use Five Points which is near my home on the week-​ends. There is no comparison. I pay more than twice as much in Oakland for broken down equipment and a management team that could care less about its members.
My only suggestion is that they expand to the East Bay!

I belonged to this gym for two years (in very recent history) & just realized I never wrote a review!
If you’re looking for a nice gym — great machines/​free weights/​classes PLUS clean, comfortable, unpretentious & not at all creepy… check this place out! I happily came here regularly during my first year of membership. I LOVED the sauna, too in the womens’ locker room!
People seem friendly here — but it’s not a social scene, like some gyms. It’s quite perfect, really… get in, grab a locker, hit the floor for a 45 min workout (easy peasy — as it’s never TOO crowded), relax in the sauna, shower off & off you go!
The woman who does the maintenance is SO nice & she works her tail off! The workout area is super clean, as is the equipment. The lockers are nicely maintained & I’ve never seen the towel bin come close to overflowing.
Just a nice place to work out! If traffic over the bridge to East Corte Madera wasn’t such a pain in the booty — I would probably still go (okay — I COULD ride my bike). I let my membership go, though… because I found I just didn’t go as often as I was in that 1^st year. When I’m inspired to join a gym again — you better believe I’ll be looking at Five Point Fitness!

Awesome place to work out and get fit! Lots of machines and weights. Clean environment.

I was really looking forward to joining what looked like a local gym after having recently moved to the area. A friend and gym member recommended I join and then I happened to find a groupon for a 90 day membership along with 4 private sessions. Thinking this would be a great way to get started before joining full time, I bought the groupon.
First off I had to go into the gym to sign up before they would even allow me to make a personal training appointment. I did, and the front desk gal was super nice. All positive. She gave me the name of the membership manager and asked me to call back to make an appointment.
I have called almost 10x and left 5 messages over the course of the last 1.5 months. Everytime there was not a single person available to take my call. They would always say someone would call me back, many times it was a different person who was supposed to call me back. I never recieved a return call. I tried one last time this week and suffered the same fate. When I tried to explain to the guy on the phone my situation his tone sounded annoyed and once again I was promised to have someone call me back. I just couldn’t take it anymore. Adding up all the time I have wasted begging them to call me is pathetic.
I’ll be gettting a refund from Groupon and if they doesn’t work I will be calling my credit card company. I hate to by cynical but it seems like it was the old bait and switch, pump up some short term windfall from Groupon and then conveniently be unavailable when trying to fullfil the order.
Has this happened to any other folks out there?

Love this gym. I recently moved to Marin from SF and needed a new gym home. I tried all of the gyms in the area and chose this place because it was not crowded, easy access, plenty of parking, well priced, clean and has a great collection of free weights and machines. I’ve been a member for 4 months and couldn’t be happier with my choice.

The owner of the gym did contact me recently and offered free training sessions and a free membership to the gym for a number of months. Overall it is a good gym and trainer i was assigned to — Michael Krick — was experienced, knowledgeable and helpful, so he earned those two stars for the gym. I have to say that being a personal trainer myself i am very picky about whom i am getting my own training from, and Mike was really good.

Most affordable gym that just happens to be the best in Marin. Unless you want some uppity «rich person’s athletic club, look at me I walk around and don’t workout», this has everything you need. Also. free spin, bootcamp, etc.
I am updating the review to give an idea of how awesome they are. We are multi-​times a week regulars. In the rare event a class is cancelled, they actually have some system in place that flags us so they give us a phone call to let us know. THAT IS SERVICE! So thougthful and rare. Thanks guys.

This review is not for Five Points Crossfit — this is only for the gym.
After having moved to a different city in the Bay Area, we had to cancel our gym membership with FPF and was really sad about it. The cancellation part was easy, I did it through Carlos of the crossfit part of the gym — that part was the easiest and fastest way I have ever had encountered with closing gym memberships in my entire life. 2 months after this happened my boyfriend and I got a $ 310.00 charge on our debit cards — which is no chump change. I contacted Carlos and response was immediate and always pleasant. He told me that Tristan from the front desk took care of it. Well, to make the long of it short. After speaking with Bryan (one of the owners) yesterday and a dozen of texts and emails from Carlos — the money is still not in our accounts to this day. It’s pretty pathetic customer service if you ask me. We have also been charged overdraft and extended overdraft fees because of this.
You cannot possibly expect to run a successful business without examining your internal systems and without putting in some procedures to ensure these things don’t happen to people — the sad part of it was this also happened to my boyfriend once before. So, this is the 2^nd time it’s happened to him and the first with me. One time is enough, twice is too many. People work hard for their money and when a gyms premium is that high (155 — unlimited crossfit and gym) you cannot just decide to charge people for the previous month because you forgot to charge the month before. If you forget to charge the month before that is completely your fault and that should not be imposed upon a member. Perhaps a courtesy call saying «hello, we forgot to charge you for last months membership can we charge you for this month and last?» Had this taken place — they would have found out we weren’t a member of the gym anymore (assuming they are still clueless about our canceling our membership through the crossfit coaches)
A member should not have to look at their bank statement just to see if their gym accurately charged their account or if they charged them at all neither should they worry that they will get charged twice for certain months because their gym does not have checks and balances worked out in their system. This isn’t 20.00 being thrown around — these are hundreds of dollars and up this day I am still wondering where our 620.00 is…
All I can say is– these sorts of behavior with other people’s money is unacceptable behavior. It is sad and all I got was I’m sorry we can’t possibly keep track of thousands of people in our gym and charges to their accounts. What??? Stop giving me excuses. You fucked up. There is nothing more to say.