Carisma Wash Lube And Detail

This place was amazing. I got an oil change and they threw in a car wash with a silver package and my truck came out looking spotless. The staff were amazing and courteous and left us with smiles on our faces.

Eh, I’m guessing they switched owners, when one guy is yelling at the manager for spending $ 200 and his car looks like crap I was already worried.
Then I paid $ 30 for a decent interior/​exterior and the outside looked good however the inside they left crumbs, trash, all over the floor I mean they didn’t even open their eyes for 5 minutes to see where to vacuumm. So your better off doing it yourself, I don’t do see this Carisma lasting much longer with the level of management and staff.

Cracked my windshield and refused to pay for it. I’ve lived in Corpus for 31 years and have been giving Carisma business since I could drive. Came in for a wash and they offered to fix a ding in my windshield. After the wash the guy called me over and showed me a huge crack in my windshield Bc he f’d up the repair. Needless to say neither the supervisor of the window techs Roland Casarez or the owner of Carisma would do the right thing and pay for the damage one of they’re contractors did to my truck. Windshield only cost me $ 150 to replace out of my pocket but unfortunately Carisma nor Roland is intelligent or business savy enough to realize they would be making more money off my continued business had they done the right thing. An all too common disease going around Corpito over the past years. Car wash itself has never been decent anyways. Steer clear of Carisma car wash.

I love this place they do great job… only complaint is that it took twice as long… I dropped it off at 1130 left my phone number I was told they would call me when my car was ready but never called me so after 3 hours I called to check

Completely unimpressed. I paid for the five dollar wash. I completely understand this is not going to leave my car in «like new condition.» But this is a car wash and my car should probably be clean afterwards. My car had dirt smears all over it after pulling out of the car wash. Then the «free vacuum» is about three minutes of incredibly low powered suction. It wouldn’t even pull the grass off of my car mat.
I did go in and speak to the attendant and asked for an additional quarter to put into a different vacuuming machine. He was nice and gave me another token no problem. This place gets one star because their employee was nice. Other than that I wasted five dollars

This was my first time here, so read this with a grain of salt. I got in at 1PM on a Thursday. The woman checking me in didn’t give me any pricing or options on pricing before ringing me up so I ended up paying triple what I had wanted to. They took two hours to finish my car (I though it was fairly slow and steady at the time and was expecting maybe forty five minutes tops). They did a great job, but beware if you’re in a time crunch and be sure to ask for more specific prices.

Wow! I was traveling in Corpus Christi today for work and needed to get my car cleaned inside and out after a long, hard week of 500 miles of driving and several meetings. They did such a GREAT job. I drive and Audi Q7 and for the price, I am impressed. The car is spotless, smells wonderful and the interior is immaculate. The best part about it was they were quick and finished the job right outside the waiting area where I could see the care and attention to detail that they paid my car. Nice work! I’ll definitely be back when in town and in need of good service!

Ok I brought my work truck and my wife’s mini van up here to be cleaned and detailed and they did a great job on my work truck for $ 55 I got the same procedures done on my wife’s van but when we were told they were good to go my wife got in and noticed that nothing was done on the inside no armor all no vacuuming no dusting nothing they didn’t even clean her rims or tires like they did on my work truck now my work truck looks great but her van no and when we asked for them to do it they did a rush job and it still does not look good, we had a young overweight kid doing our van never again when he touched any of my vehicles

This is my second time at this place, and I wish it was better because it’s so convenient to go to. The first time I came, I just got the basic car wash. My car has one of those keys where it doesn’t need to be in the ignition to drive, so I should have double checked that I had the keys before I drove off, but I didn’t. I was almost home when I realized I didn’t have the keys, so drove back to get them. Figured it would just be a matter of finding who had them & driving off, but no. Apparently some manager had them & had left the car wash. So, they had to track him down & bring him back to get my keys. The manager came & apologized to my boyfriend, never once looking at me… Even though it’s my car… I had to stick my hand out at him and wave it at him to get a handshake.
Figured I’d try again, I needed an oil change & we went to the beach for the fourth so it needed some attention. I’ve now been waiting for almost 2 hours. I was expecting to be here for a while, but I saw my car go through the car wash an hour & 15 minutes ago.
Fool me once, shame on you. Fool me twice, shame on me. I won’t be giving them a third chance.
It’s a bummer because it’s never been an issue of cleanliness. Even their waiting room is nice. But two bad experiences & I’m out.

I love bringing my truck here. The prices are great and the guys that work here act like they are appreciative that they have a job. That goes a long way!

Nope… Ive been going to this location since 2008. 95% of the time I get an exterior wash and a simple interior vaccuum… about $ 12 for a small sedan car. The woman at the podium who has been there for a long time (and knows better) had the urge to ask me if I wantd the dashboards wipred down… in a very casual manner too. I said sure. Well that ‘sure’ turned out to be a $ 28 price increase… They call it the «Super clean».
#1 I did not want that. It included a tire clean and a whole bunch of other stuff she didnt tell me…
#2 it was FAR from super clean. They never even wiped the dashboard down, the car was spotty and streaks remained on the windows. They didnt even vacuum the backseat. I called about it after I left because I didn’t notice how crappy the job was until I took a closer look… The person on the phone told the manager about it and he told me to bring it back in for inspection. I was already 25 miles away. I complained about the experience and wanted some resovlement. Now granted I did pay the $ 42 bill because they already started the work after I realized how screwed i was i decided to go ahead and let them finish the job and allow the ‘super clean’ service to proceed without arguing about it. It wasnt until later in the day I started noticing what a crappy job they did. I gave them an ultematum. Either take care of me (a customer of 6 years) and re wash my car and give me $ 42 worth of service or I will share the negative experience all over social media… they chose the latter, and so here it is… folks, take your cars and trucks elsewhere… there are other choices out there. i will never go back there ever again.

Had oil change and got free car wash. Decided on interior cleaning for $ 79. VERY satisfied. Folks did an amazing job on Matt’s and sears and generally cleaned areas of interior that I did not think cd possibly be cleaned. Meticulously done (so plan to give them time to do their job). First time here but won’t be the last. Btw, try to ask for Leonard do interior work. Very impressive job.

This location is always a bit slow, but for the price and quality I have been OK with that. Today that opinion changed, and I am afraid I cannot patronize this business anymore. Upon my arrival today I was met with a young man who almost begged me to not get my car washed and vacuumed. They were «short handed» with only 9 people and he just wanted to «warn» me. I asked him if he wanted to me to leave, and to his credit he said not, he just wanted me to be «warned».
So I left my car there and went in to pay. No one was around for nearly 10 minutes. Finally a young lady came and and we paid. I decided to wait outside as the weather was nice, and it was clear from the outset that the problem was not them being short handed, but no one was running the place and they were not utilizing manpower efficiently.
The girl who had been the cashier went to the entrance to the wash tunnel, where she gabbed on her cell phone. She actually continued to gab on her phone, holding it to her head with her shoulder, while she moved a customer’s car. There were three employees at the entrance to the wash tunnel prepping the cars that were about to enter, Three, yet they were putting them in at a rate (I timed them) of a car every 5 to 7 minutes. At the end of the tunnel where the cars come out and are dried, the cars were coming out paced so far apart that the guys drying the cars had time to stand around looking at each other.
Several employees were seen walking around doing nothing. When I complained to a bald headed dude with a number tattooed on the back of his head he argued with me and told me how efficient they were
It took us well over an hour. The problem was not the number of cars or the alleged lack of employees, it was zero management, No one seemed to care. If the employees don’t care, I don’t care to go back. perhaps they just had a bad day?

Great place. Went to get my car cleaned after going to the beach. They got all the the sand out and I was on my way!

Do not go there. Soooo slow and way overpriced. I left after waiting for one hour. My car had not been touched.