All My Sons Moving & Storage of Corpus Christi

I have moved multiple times in the last several years and this was the worst experience by far. I actually used this company twice before under other owners and management and it was fine. These guys ripped me off.

This was my first time using All My Sons. I was very impressed with the professionalism Tim had. He got me the best deal possible and really laid out all of my options clear.
We liked the service so much-​my brother will be giving a Tim a call in a few weeks for his move!
Great work.

This company was great until the new owner came along. They ripped me off so bad. Once they had my stuff they held it hostage and said it would cost $ 13,000 to move it to California and it was 1 bedroom. They wouldn’t let another mover come get it either.
Horrible company. Also when my boyfriend drove all the way down there it was in a crappy place without air conditioning and rat poop in my plastic tubs because the lids were not closed

I moved a dozen times and this was the worst moving company I’ve ever experienced. I was told it would take one day to pack and the next day to load and clean up. It took a six days get half my items to their destination, and two more days to get the rest. They were usually late starting and had to make two separate 8 hour trips because the truck was too small.
Despite a previous estimate, three guys showed up at my house and couldn’t believe they were moving everything in the house. The driver, Shawn, didn’t work at all the first day, so that left two people. He half wrapped two items and shoved a bunch of tools in some drawers if that counts. Mostly he stayed in the garage on the phone until he left to pick up his wife so she could sit in the truck for the remainder of the job. I also noticed he pocketed one of my knives when I watched him pull it out of his pocket and accidentally punch a hole in my leather couch, and then try to act like there was no damage. This was the first of two times, I watched him damage something and then try and cover it up. This guy had no business moving other’s peoples belongings, and then badmouthed the company he worked for as if they were the problem. 100% unprofessional.
Toward the end of the day three more people showed up and it looked like everything was back on track, but the next day and for the remainder of the move there were only two.
Because the first truck was too small they tried to cram everything in and make it fit. To do so, they turned three large furniture pieces onto their unwrapped sides. The furniture scraping on the floor was the most costly damage. There too many smaller damages to list, but a few were a fishing pole that looked like it was run over, a ding in the fridge, a broken mirror, warped paintings, broken pictures/​vases, a hole in the couch and my TV leans now.
At the end of the trip the driver tried everything to keep me from writing the damages on the manifest. He claimed it would like the damages were there in the beginning, then said he would write everything after the second trip hoping I would forget. Despite promises along the way, I got no help resolving the damages from All My Sons, but luckily this was a corporate move so the original relocation company is paying for the repairs I reported.

It is hard for me to imagine a worse cross town moving experience. This move was scheduled nearly a month in advance and done during the day on a Monday — figuring as an off day it would minimize the likelihood of problems. I scheduled an afternoon move. I was told I would get a call by 11 to let me know a time once they had an update from their morning move. At 1130 I had to call them and they told me they would call me in an hour with an update. At 1pm I had to call them back and was told I would get a call back in 10 minutes. 45 minutes later I called again and was told they were finishing up and should be to my place by 2. Finally I was notified at 3p that they were leaving the yard on their way to my house — and at a little after 4 (after several calls to the shop to try and get an update) I learned that the truck had broken down and they would not be able to complete my move.
This was my first conversation with Michael who identified himself as the Operations Manager. I expressed my displeasure not with the truck breaking down (that happens) but the fact that communication between his office and his customers was deplorable. After much contentious conversation he was able to offer a paltry 10% discount and an assurance my move would happen FIRST thing in the morning. He said he was talking personal responsibility for my move, he would be my contact, and he would notify me in the morning when they were leaving the yard so I could return to my old house and NOT waste any more time.
At 8am I get a call that they are on their way. The movers arrived after 10a. In between that time I made several calls to the shop most of them went unanswered. The one call that was answered was by a woman who identified herself as a manager who was long on excuses and short on apologies — basically telling me that Michael was not around so I couldnt speak with him and that no amount of my complaining on the phone was going to make the movers arrive any quicker. The movers arrived and completed my move in less than 2 hours (their minimum) as it was a VERY basic move. I have no complaints about the moving crew — they understood my frustration and completed my move as quickly and safely as they could. It was not until after the movers completely packed my old house and were on their way to the new house did I finally hear from Michael.
Michael said something to me on the phone that perfectly sums up why you should not use All My Sons. He said his role in Operations was «selling time» — which I could not agree with more. Im sure if I had a bigger move and was more profitable perhaps I would have had more attention — but this company either does not care about its customers enough to keep them informed, or just does not know the first thing about running a business.
As an end note to all of this — one would have thought that after all of this I might have gotten a call from someone at the end of the move to make sure that the job was completed in a satisfactory manner. This is something I would expect from just about any service company and even more so for a customer that was having a horrendous experience. Needless to say — there was no attempt on their part to follow up — which was not a surprise at all.

I would love to give this place no stars at all. The people on the phone where nice but the movers they sent where unprofessional. The guy that had me fill out the paperwork kept accusing me of being high or buzzed! That was the first thing he said to me when he opened the door. And told me that I didn’t look ready to move today so we should reschedule. Keep in mind I skipped class so I could be able to move everything into my new unit. On top of that the rude man stood next to me the whole time I took the survey at the end of the move so I couldn’t put my real complaints down without him breathing down my neck. They also put that they got there at 8:45 when they really got there at 9.

If there were «zero» stars available this company would have gotten it from our experience with them last week! We scheduled a move for my disabled sister-​in-​law 2 weeks in advance, and this company was 7 hours late. We all live in San Antonio so we had made a special trip to get her packed, moved and unpacked. Because of their unprofessional handling of our case, we had to call in church friends to get her unpacked because we all had to get back home Tuesday evening. If they had shown up when scheduled, we would have had plenty of time to complete the job.
There was never any communication initiated by the office in Corpus to let us know that they would be late. We called the 1^st time 1 hour after they were supposed to be there (9:00 am), and they told us they were running a late and would be there at 12:30 pm. At 1:00 pm we called again and were told they would be there about 3:30. At 4:00 we were told another hour or so. And at 5:45 pm we were told they’d be there in 45 minutes. The truck FINALLY drove up at 7:00! Then we were informed that they would load the truck, but before they unloaded we would have to pay IN CASH! This was the first time we had been told about this! We scrambled between the 3 of us to come up with the money including a trip to the ATM. Also, we were quoted $ 89/​hour, but were charged more because the apartment was upstairs — which they knew about from the time it was a booked.
One last complaint was the fact that the drivers left our location on route to the new apartment to «grab a drink at Stripes». They didn’t show up for a whole hour … that was one LONG drink break! The drivers were nice enough, and they got everything moved, but they were slow.
We thought that since this was a nation-​wide franchise, we would be guaranteed promt and efficient service. I guess that location is the key … this location is unreliable and unprofessional. I would NOT recommend them.

Angela helped me out big time when Mayflower left me high and dry the day before I was to move. Angela stayed late to get through everything and we got it set up and got my move back on track.

Don’t expect to get any customer service from these guys. The call service, if you can call it that, was not helpful at all. The manager dodged every call I placed to the business. I wont get into the details but they will create charges and rates not advertised. This business is VERY VERY shady. STAY AWAY!!!

They moved my girlfriend’s large furniture from a apartment complex on ocean drive to another apartment complex on airline. Took them 3 hours but charge an hour for driving time when it only took them 15 minutes to drive to the other apartment complex. The guys took a 15 minute cigarette break which they did not deduct from the total time. Cost $ 450 for the move. I wouldn’t recommend this company to anyone.

They completed a move from Corpus Christi, Tx to Cedar Park, Tx. Total was just under $ 1300. Most all the charges were explained in advance ($ 109/​hour for two men plus their truck), 8 hours travel time plus $ 109 each hour the spent loading and unloading. They packed up in an hour, took about an hour and a half longer than expected to get to the destination (but did not charge for it) and an hour and a half unloading. There was 12% fuel charge, then some kind of surcharge for paying with a credit card. I don’t know how you can have a cashiers check for the amount due if you don’t know the amount until the guys call the office to say they are done. The movers were friendly and professional and had no complaints about moving stuff up to the third floor. Nothing arrived damaged.

Talk about an unprofessional company. Employees not trained to answer questions about the paper work that they required to be signed. I was charged for two movers but one did most of the loading and unloading because the other one decided to share war stories of the 14 years he spent in prison. First day they were 3 hours late, told me they could deliver my things to Houston the same day then changed and said they couldn’t deliver until the next day. Next day two hours late and to Top it all off they charged more to my account then what I signed for. They are nothing but low rate thieves.

We thought they did fine until we realized a large bottle of prescription drugs were stolen (and yep! You guessed right, they were narcotics). But I gave them the benefit of the doubt until we got our stuff unloaded. Maybe they had been put somewhere else. Nope of course not. I had called the CC branch and let them know of the situation right away and called and spoke to the same girl when I knew for sure they were gone. She was down right RUDE. She should be fired. She actually made me feel like I was lying. She also never had her manager get ahold of me like I asked. And did not return my calls like she said she would. Horrible customer service is pretty common in corpus but this girl wins first prize. I would never recommend them.

We would highly recommend that everyone stay away. We used All My Sons/​Corpus Christi to store and eventually move furniture for a weekend home. We were quoted a price over the phone, though never received any sort of invoice or statement (nothing in writing that broke the costs down). We thought the price was high, but do-​able. The next day, the ‘office manager’ (I use that term loosely) called and said that the amount owed was going to be $ 2,000 more than what she had quoted the day before. Then she told us her ‘manager’ (another loose term) said that if we did not give them a credit card over the phone immediately for the entire amount, our furniture would not be delivered. When we asked to speak to the so-​called manager, he was ‘unavailable’. Because we were stuck (or so we felt), we reluctantly paid the entire amount. But tomorrow, we will be filing a complaint with the BBB as now we see some items are missing. And they are not returning our calls. Please go elsewhere, we are sure there are better companies in Corpus Christi.

Terrible. I called and told the man at All My Sons Moving and Storage when I needed help and described in detail how many beds, dressers, tables, couches, et. They came later than expected and said they thought they were coming to a much smaller apartment. I had told the person when booking the appt. that there were 3 bedrooms and that my son was moving to another 3 bedroom apartment. Both units were upstairs on the 2^nd floor. The nice thing was the apartment complexes were only about 1.5 miles apart. When I booked the appt. the guy on the phone estimated it would take a couple of hours, the when they arrived they said maybe 4 – 6 hrs. and of course it would cost a LOT more money!!!
They said they would return my deposit and then the bill showed up and they had not refunded my cc.
I was mad because it was going to cost more than I could afford and they had been given the right information but paid no attention to what I said and simply sent a couple of guys that knew nothing about the job. Very very upset and disappointed!!! I would NEVER use or recommend this horrible group!