Glenn B Cook, MD PHD

I did hear Dr Cook talk negatively about another patient (pretty loudly & for a good 5 minutes) prior to him meeting with me. Thought this was unprofessional.
Also there was an Opthamologist technician who was the one who determined my prescription using the phoropter (that machine where they ask «is 1 or 2 better»). It was the first time I had a tech do that in my whole life of wearing glasses and contacts.
I updated my review but they really just want your money. DONT COME HERE! Sara (office manager) is so incredibly rude. I was referred to him by my insurance and when I arrived for my appointment I was told by Sara that my insurance wouldn’t cover my visit — hence, I assumed I was denied coverage. Later I found out I was covered. I’m currently working out with my insurance company.

La Mesa office: Dr. Cook performed laser surgery on my left eye two days ago. My bottom line needs repeating at the top: I can hardly wait to have the other eye done! Dr. Cook is phenomenal and his staff are terrific. I chose a monocular lens implant to improve my distance vision. I was experiencing double vision in one eye and triple vision in the other. 48 hours post-​surgery, I want a patch over my non-​op eye so I can see everything clearly. I never expected this much improvement. I’m over-​the-​moon happy with the entire process; Dr. Cook’s expertise, the office atmosphere, the front office staff, technicians and surgical team. My thanks to you all. I can hardly wait to have the other eye done!

In April of this year, I completed an annual diabetic exam with Dr. Cook.
The eye exam neither was as thorough nor did it include new technology as I have always experienced with previous doctors:
Due to extreme light sensitivity which triggers migraines and due to a health condition, I requested a retinal image of which I was prepared to pay extra; however, the technician informed me «we don’t do that here». Dr. Cook even joked, «I’m glad I’m the one who will be giving you a migraine.» Not only crass but not humorous to me!
I chose Dr. Cook based his online information. I have had retinal imaging for several years and was shocked this office is not equipped to perform this modern procedure.
Furthermore, the technician who did my prep before seeing Dr. Cook told me I do not qualify for Lasik then Dr. Cook told me I do.
So, why am I just now finishing this review?
Yesterday I went to Dr. Cook’s office to get my prescription for contacts and was told they did not have a prescription on file that I was only given a «medical» check up and would need to schedule another appointment to have a contact lens fitting exam.
What? I asked why I was not informed of this at the time of my visit and was given the excuse that Dr. Cook was a medical specialist and didn’t perform those exams unless requested.
First, I made it very clear during my exam that I needed a prescription for contacts since that is all I have worn for years and never once did anyone, including Dr. Cook, tell me I was not going to receive this particular exam.
(Every Dr. of optometry I have seen in all my years has given me a thorough eye exam using modern procedures and I was always given a prescription for contacts.)
Second, in my case at least, they created a situation that would cause me to spend extra money for an additional exam. In the meantime, I am left without a prescription now that I have used the last of my contacts.
I suppose I am left with having to file a complaint with Medicare!

First let me say SHOP AROUND! Do your homework and know not all reviews are by patients or those using their services. Now, my wife was sent to Dr. Cook to be evaluated for possible detached retina stemming from a motor vehicle accident. When cooks office heard this the person on the phone got very «wiggy» placing me on hold wanted to know if this was 3^rd party payment etc. ALL ABOUT THE MONEY! Once it was clear our insurance would cover the exam and I pointed out we really didn’t know what was going on they brought her in. Once there they dilated her eyes, performed an exam and said we think you have a cataract (51 yr old woman) then turned her loose to drive with dilated eyes. Our O.D. In a letter had requested she be tested for OCT and referred to a Retina Specialist. Dr. Cooks office told me «Our servers are down we had to order new computers and none of the information is on paper» so when I pushed for a referral immediately they knew all about my wife and results of her exam? Needless to say we’re getting a second opinion, they refused to refer her, they were argumentative and when I pointed out our O.D. Has mapped my wife’s eyes and examined them for over 5yrs but in the opinion of Dr. Cooks office our OD’s opinion doesn’t matter. I urge to to look elsewhere for care.

I had my first visit at this office today. First off the office is beautiful and I was greeted with nothing but smiles. I was seen quickly and everyone I encountered was professional and knowledgeable. Dr. Cook was a lovely man, he answered all my questions and put me at ease. I would highly recommend this office to any of my friends or family.

I’m very pleased with the outcome of my cataract surgery with Dr. Cook… I just had it done last Wednesday… The staff’s are very pleasant and I will recommend Dr cook’s expertise…

$ 20.00 fee for completion of a simple form for insurance company? Seriously???

This is a very pretty office, new and well-​decorated. However, the service is horrible. We had an eye examination, nothing out of the ordinary, ordered contact lenses (used them before and just getting additional lenses, no additional fittings required) and were told they would arrive in 1 week. Two weeks later, nothing. When I called to check, they cannot tell me if the lenses arrived or when I can pick them up.

Dr. Cook is wonderful! I went in to have Lasik done last week and I am extremely pleased with the results. Dr. Cook is very knowledgeable and did a great job in explaining the entire process and also in providing the best care pre and post surgery. I highly recommend him to anyone considering doing Lasik or any other type of eye surgery. Dr. Cook is an amazing doctor, he also has the most up-​to-​date technology and he will take great care of you!

Excellent doctor. I didn’t go there for glasses. I had a horrendous infected sty (message me for details… jk) and went to another doctor first. Someone suggested I try Dr. Cook and I did and was very happy with the treatment I received.