Chase Bank

The usual ATM available and located on the busy street, convenient when in need of cash to withdraw! :)

Chase has proven to be an A ++ bank. I have used their services and held accounts here at this very location. I tried out the slate card which had a decent interest rate at the time I signed on and paid it off in no time. Whenever an issue came up there was always a super star employee to help me through the process. Bank manager, Lisa, Travis and Carlos Ramirez have educated me and helped me in my banking and I’m greatly appreciative for their stellar customer service put forth. Many of the other staff members are quite chipper and have great product and banking knowledge to help educate you on what your options are while banking at Chase. Note they have state of the arc ATMs and this particular branch has a very elegant façade, when you walk inside you see it’ classic beauty on the inside. A perfect bank in a perfect town, see for yourself.

The customer service at this branch is wonderful. I work in Coronado so this location is convenient for me and I’ve always had a good experience coming to this branch. Everyone is super friendly and extremely helpful.

I’m not really writing about this specific branch but Chase as an organization. I recently had two cards used for fraudulent charges. CapOne failed to recognize charges that were totally foreign to my history. Chase called me within minutes of having tickets from British Airways placed on that card (this is actually my mother’s account that I manage). Thank goodness that Chase has a great system for flagging unusual charges. I have been with credit union for over 20 years but I would definitely do more business with Chase. Thanks for having my back!

I thought I would never be reviewing a bank but I have to make an exception here. I usually hate going to banks due to the lines (damn my employer for not having direct deposit!) But this bank is so cool!!!
First of all, no lines! They don’t even have the loopy amusement park dividers. This particular branch is really a neighborhood bank as the bank tellers seem to know everyone that walks in by name. They also have a drive thru window where you actually interact with a real person. No drive thru ATM here! But the best of all is that they are dog friendly! Service dog or not, your dog is welcomed here. The bank tellers even come around the counter to pet your dog & give them treats. So after the coronado dog beach, I can bring my little four legged one in if I need to get some banking done! On second thought, I don’t know how happy they will be with me if I brought in a little sandy, wet dog!

Never any Lines and good customer service.

Ordinarily I wouldn’t take the time to write a review for a particular bank, but I’ve been going here for 5 years since it is down the street from the office and have never been disappointed.
Never waited more than 5 minutes. Josh, our banker, has always bent over backwards to make sure our business gets done properly. Going so far as to help us set up extra accounts to avoid wire fees. I mean, going above and beyond.
I was pretty sure I would change banks when Chase took over WaMu, but this group of bankers and tellers has always been there for us. So if they stay with Chase, I stay with Chase.
I highly recommend this branch.

I recently had a complicated online banking error. I went to the Chase Bank on Mission Gorge Rd. where a personal banker lead me in the wrong direction which lead me to incur a fee. She was defensive about it even though she was in the wrong.
I then went to Chase in Coronado where a personal banker went out of his way to help me. This error took 3 visits to fix but he was patient and spent lots of time to help me. The fee was reversed and I am very pleased.