Walmart Supercenter

Terrible service. Long lines in customer service. one casher and nobody else came to help. I wasted over one hour returning.

The auto center is just after money. My battery was purchased ⁹⁄₁₄ and is under the 3 year free replacement, the reason I purchased the more expensive battery, the sales person «guaranteed» that it «will be replaced in that 3 years if there is any issues». Yet now that the battery is leaking, not holding a charge, and ²⁄₆ of the cells are dead they won’t replace it. The 2 women I dealt with were EXTREMELY Rude.

Okay, it’s not a high class department store. That’s that. Once you accept that, the rest is easy. The store has lots of great values on many things, just be aware that some of the grocery store food items at Walmart are NOT a good value, and some are. The staff is not usually particularly friendly or knowledgeable, just expect that and you’ll be fine. Find stuff on your own is the rule. Walmart online had lots if excellent values, you should check it out. Returning their online stuff in the store is easy, no one had ever given me any bad attitude when I’ve returned stuff. If you buy online with their third party vendors, you can’t return those items in store so just make sure to buy from Walmart retailer only for best experience. The greeter guy at the door is so nice and friendly. Lots of good generic products especially on over the counter medications. It’s nice there at night. Not so many people there but be aware that the staff is stocking shelves which is not a huge deal. The oddball strange shoppers are usually not there at night, thank goodness! A good star rating as shopping here has saved me lots of money because of the mostly good prices.

I truly love Walmarts… I know Im in the minority. But I do.
I was excited to check out a new Walmart I hadnt been to… I shop for Twin size 3 piece sheet sets for Camp Pendleton for marines coming home from deployment, and I have wiped out, multiple times, my local walmarts.
SCORE! I found quite a few of the cream colored $ 4.97 sets! And a few of the fleece blankets that I also cant find anywhere near me. I was able to pick up a few of the $ 8.97 white sheet sets as well. SUCCESS! They had more stock than my local walmarts so I may have to make another trip up here in a month or so when they are restocked.
This walmart is clean, nicely organized and they have a lot of nice items. Staff was friendly and helpful when I asked where a few items were.
They have a lot of Anaheim Angels items! (Sorry, I refuse to put Los Angeles in there still).

Wow, the oil change department told my son they couldn’t change the oil because the drain plug was rounded … are you kidding me. Use a f ing pipe wrench… what the heck is going on. YOU JUST LOST BUSINESS BECAUSE OF YOUR STUPIDITY.

I love this Walmart except for the customer service at the electronics department. I asked a question about a phone and the girl that was there told this other guy to help me. His response was he wasn’t even on the clock yet. The girl just walked away and that was that. Wow! I drive almost 15 miles to this walmart because the one by my house sucks! I guess i have to find another one.

I bought 4 new Goodyear tires for my son from Walmart 4 weeks ago. Last night when he was driving home one of the tires blew out. A BRAND NEW TIRE! We took the tire back to Walmart and they said there was nothing they could do. They couldn’t even tell us exactly why the tire blew up. They said we were out of luck and would have to purchase a new tire at full price. Needless to say we will NOT be shopping there anymore. Very poor customer service.

The 2016 Unilocal 500, Review #096:
²⁴⁄₇ one-​stop shopping store.
This store is spotless and the employees on the overnight are very polite and knowledgeable.
Rule 1: Always go after 10 pm. WHY? The night shift starts at 10 and they are the employees who load shelves. No matter where you go in the country, I have found that is to be true. Why is it important? Well, they know where everything is… EVERYTHING! If you are in produce an you ask about sporting goods… the best employees will tell you to go there and ask Brandon for help, he’s on tonight and he is the best guy for answering your questions (this guy is the guy you want to talk to in this department. He is on his best game).
Rule 2: Avoid soccer mom peak hours and shopping at dinner time. The latter can be especially true on the weekends.
Rule 3: Use the electronics checkout line if you have to break rule #2.
These have been tried an tested throughout my home state of Florida… and all the ones en route to Corona.

Being a late night shopper, I usually have a good time in the store… I get a lot accomplished, finding the best deals and several unexpected ones ! Whoo hoo! And when it’s time to get in line to pay, I ALWAYS try to find THE BEST CASHIER EVER!!! Miss Fedi !!! First and foremost, SHE ALWAYS HAS A SMILE !!! IS VERY FRIENDLY, PROFESSIONAL, AND KNOWS WHAT SHE IS DOING !!! Just love her ! I make it a point to ask how HER day has been, and let HER KNOW HOW MUCH ALL OF HER HARD WORK IS APPRECIATED… ! Miss Fedi, is a wonderful and warm woman and hard working long term employee ! I wish there were more like her … Thank you Miss Fedi for being a truly great part of my day when I’m shopping at Walmart!!!

I haven’t been to this location in a very long time, now that it’s a «super center» I noticed a huge difference. I was shocked at how many people go to Walmart after 10pm. Since this location is opened 24 hours a day, I really couldn’t understand why it was so packed. Quite honestly it seemed like a «Black Friday» sale was going on in there. I mean this place was packed like none other.
The store itself was so clean despite the crowds and associates appeared to be busy with work and doing so efficiently. The merchandise was well organized and easy to locate. The lightening in the store seemed to illuminate so many different things that would easily capture the attention of most shoppers.
The checkout process was simple, though the lines were full, the cashiers were quick and friendly. This place obviously is operated to function with purpose and the staff really did a good job of keeping the store functioning at its best.

I came in at about 10 or 11 which is really nice to be able to do since I work night shifts. They had so many selections of everything! An employee, Juan, was so sweet and asked my friend and I if we needed help just as we were walking by. So I told him what I was looking for and he knew exactly where it was :)
I just moved to the area, but will choose here over any other stores now.

Came here to buy scotch guard and a lithium 3v battery. Found the scotch guard without any problems. Walked to the electronic department and the 3v shelf was empty. Walked over to the register desk and notice 2 employees helping other customers so I waited patiently for about 10 minutes to be helped/​asked if i needed help but nothing. So I walked around to find another employee for about 5 minutes and nothing. After finally locating one in the mechanic area, I asked if she could help me find the type of battery I was looking for. She replied with «no I can’t, that’s not my department». I said I just want you to look at the price tag and tell me if you have any in the store. She appeared bothered but finally decided to help. So i walked over to show her which battery I was looking for. She said, «well we are out of those». I chuckled and replied, clearly there are none there but can you check in the computer to see if you have any in the store. She said, «no I can’t do that. I don’t know how. Why don’t you go and ask the other staff in charge of the electronic department who work this area.» I told her, I already tried but they’re busy… she said, well you can order it online and have it shipped here. OMG, I thought if I wanted to order it online I would have done it already and have it shipped to my house…
What happened to great customer service?
After waiting another 5 minutes for one of the electronic department’s employee to assist me, I told him I was looking for a 3v battery but there were none on the display. I asked him to check the computer. He asked me to show him where the display was so I did. And the he said, well I don’t think we have any because there are none there. OMG, check the computer!!!
Okay, he checked the computer. He said, you can go check the photo department they might have batteries there since we have 7 in stock. The photo department is located on the opposite side of the store. I asked him, can you radioed the photo department and ask if they have any. He said, no because I don’t think they have a radio. Oh geez, I am already frustrated here, but kept my composure. Can you please call them and save me a trip?
He said, well they might no be there because I think they leave at 4pm. (The time was 25 after 4). He finally called and after speaking to somebody for 5 seconds on the other line, he said, no sorry.
This experience was definitely frustrating. The customer service department is lacking here. Walmart needs to provide better training.

Horrible customer service. I went here to return a vacuum that I bought at the McKinley Wal-​Mart and Breana the customer service supervisor said that I had to take it to the other location. I’ve always returned things that I’ve bought at different locations and this one should not have been an exception.
While I was waiting in line as was other customers, I had asked Breana if we could call another person to help her out, since she was the only one helping customers out. She replied, «I’ll be with you in a second». It was a dry, hold your horses, stop bothering me attempt at stifling any interaction with someone who had a legitimate concern. I think this is why when I was finally helped that she said, «I can’t help you, you have to go back to McKinley».
I was already inconvenienced for having to drive back to Wal-​Mart, now I was going to have to drive to another one? Three trips to get one vacuum… incredible.
Long lines, poor service, and bad merchandise; need I say anything else?

Worst customer service. Such unhelpful rude employees. It doesn’t matter the savings, it is not worth the service. I won’t be in business if I treated customers that way. I wish they had a no star option.

Just came by this Walmart everything was going so great until the end of my visit I ask the girl excuse me were can I find this she says «I’m in my lunch I can’t answer questions» then why would you be in the register very dissapointed felt like crap so that’s why it’s a 1 star!

I really don’t care to go in here but since it’s so close to work, I go almost once a week. Great deals, prices seriously cannot be beat anywhere else. People are a little strange but that’s life. Be nice to the checkers, might make their day.
Hate how they always have people from some different organization out side asking for money. Don’t think half are even real charities-​just going into their pockets. I wish they would go away from letting them solicit

I live closer the the McKinley, location but they are no longer open 24 hours. so I found my self here at after 12:30 am purchasing dog food. I found this location cleaner and the parking lot lit up brighter & I felt much safer.
The stores are exactly the same as the rest. Great prices and they do have a seriously the largest selection of frozen foods, ice cream etc in one store. Their alcohol is a big savings too. They carry just about anything the the liquor stores sell.

So disappointment from visit today around 11:30, A LOT of shelves were empty, eggs were a two pack no 18 carton, alta dena 2% milk was out, string cheese out, cereal was bare, dog bones didnt have any, allery generic brand none and oh i cant forget bread didnt have brand i usually buy… Wasnt happy then fire alarm went off in store no a/​c going, i left literally soaking wet. Wasnt happy having to go to Vons to complete my shopping. .Was not happy all around… Gonna return to shop at Winco.

Closest Walmart my my house, not too exciting, in fact both Walmarts in Corona kind of suck.
Not the biggest, newest or best selection, lines super long at check out, but the prices just can’t be beat so I find myself here every once in awhile when I know I can get the best deal here.

One star for my bad experience today, when returning something. I waited in line for 15 minutes in Customer Service,…where customers USUALLY go to return things, only to be told when I reached the counter that I had to go to a special line around the corner for «Returns and Refunds» after Christmas.
I patiently stood in that line, was given a sticker, and was told to take it to Aisle 18, 19, or 20 for a refund.
Only Aisle 18 was open with a long line. Why do they only have one aisle open, knowing very well that the day after Christmas is usually the biggest day for returns? I waited in Aisle 18 for an additional 20 minutes, listening to all the customers in front of me complain about the incorrect info that they’d been given earlier or how confusing or ridiculous their Return process was today. I felt bad for the one cashier that had to listen to all of us, but she kept it cool considering.
I’ll still come here for my necessities, but not for any gift buying because I don’t want to deal with the hassle of having to return anything here again.