Corona Valley Optometry

This place is awesome. Very family friendly!
It’s for my son first eye glasses. I thought it would be very hard for him. Luckily, there stuffs were very helpful and gave good advice. The eye doctor is professional and thorough. I felt my time was well spent.

Very friendly staff, knows what they’re doing, really takes their time to help me choice the right glasses, i was in and out within an hour! awesome place! keep up the good work!

I was in the market for a new optometrist and came here as a recommendation from a friend. I’ve been switching around for several years now, never really being satisfied with my services, but I’m so glad my friend told me about this place and I’m especially glad Isabel was around to help me through the process!
The new customer setup was fast and simple, the optometrist was quick and professional. One of the problems I’ve encountered with other optometrist is they don’t listen or seem to care about the problems I’m having. At Corona Valley Optometry, they took the time to hear about my issues and concerns and addressed all of them. They were very patient with my indecisiveness with which contact lens brand I wanted to choose from and even gave suggestions on what would work best with my concerns.
All and all, great experience and I definitely plan on using them from now on!

Isabel and the staff that she works with were definitely super helpful and extremely patient. highly recommended!

My brother in law and I came here to get our eye exams done. We love it here! Very friendly and helpful staff! Doctor is also very nice and helpful, she gave me good advice and tips. We both got our frames done here as well and they were done in exactly a week! Good location and nice clean office, we will definitely return in the future.

Glad we came here. Isabel is great and we love our glasses. They did an excellent job.

First time going to this place. Worst experience of my life!
I called to set an appointment in advance and they told me that they opened at 10 so I asked if I can get an appointment at that time the next day. When I arrived the day of my appointment, (9:57am) I noticed the lights were off and no on was in sight. I proceeded to wait 15 minutes in my car and saw a lady running to open the door. I told her it was my first time there and she replied with «I can’t control the traffic on the 71 fwy!»
My husband and I have owned a business before and know better than to speak to a customer like that. It is no ones fault that our freeways are saturated with traffic but there is absolutely no way that she should have barked at me with that tone. I immediately left as I know better than to be «talked to» in that manner by someone I am giving a lot of business to. My husband and three boys will just have to get their eyes checked elsewhere. So sad that some people don’t have manners, especially when they are managing a business.
Very disappointed with this place as it conveniently located right by my house.

Few things wrong here at this branch.
I came in and the intial process wasn’t anything to complain about except for the feeling of being rushed into my eye exam. As I was waiting for the doctor for my exam I requested to take a look at a pair of frames. I was told no, you can see them when you are done with your exam. So I sat there thinking that they would bring me right back. False, I sat there for a little bit over 5 minutes. Which is not a long time to wait but I don’t understand why I could not just see a frame that I had already intended on getting, it wasn’t like I was going to look at 100 frames. I stated that I knew the exact set I was going to get.
Went through the whole process and had ordered my pair (which was special order) and was told 7 — 10 days. Sure, that sounds fair. I understand that my frames were special order because they did not have that on hand at their location but it took 3wks. I could have ordered them on ebay and gotten them in 1 week. I think if you state a certain timeline to your patient/​customer, if the time has passed initial stated timeframe, just a quick call to notify your customer would be greatly appreciated.
And finally, the mark up on frames is so ridiculous. I happened to choose a pair of sunglass frames because I liked the look over conventional eye glass frames. They charged 150, which is actually the retail price from the original manufacturers website. Only problem I had with that was that that price was for the polarized lenses versus the plain jane lenses.
They purchased the plane jane lense frames so I don’t understand the reasoning behind ordering the $ 150 polarized lenses when the gave me the $ 100 non polarized set. I know this because of the box they gave me. They even refused to give me the original lenses that came with the set stating that because i used my insurance (which I pay a premium for monthly), they will not give me the original lenses because they want to make sure that I needed the glasses and not taking advantage of my insurance company. Wow, to flat out tell me that I may be committing fraud. I could easily buy these for $ 60 so why would I be trying to «get over» on the insurance company. I paid more than $ 60 total for my visits here on this one pair.
I just don’t understand why i was overcharged originally on the price and then refused to be given the lenses that came with the pair i PAID for.
I will definitely research further into the matters listed above.
I wouldn’t recommend coming here due to their shady practices but that’s just me.

Great selection but to be honest, I can get my glasses cheaper at Superior Grocery LOL. However, I will bring my kids here cause I want to get them what they want no matter what the price. If your a mom or dad that does not care for name brand, go to Costco or Superior cause they sell Vogue for about $ 30 cheaper for frames. It’s also cheaper to get transistions etc.

Isabel was super helpful and patient while my husband’s tried on a million pairs of glasses. I have had bad experiences at optometrist and this was definitely a good one!

I have used this optometry store for the past 2years with no problems. The doctors are professional and the staff is helpful. I go back to them because Isabelle is great, she helps me pick the right glasses with patience and honest feedback. I have received compliments on the glasses she picked out for me! Thank you Isabelle!

Bought a pair of glasses here and said it would take 1 ½ weeks to get. Picked up my glasses and saw a scratch so they resent it out and I had to wait another 1 ½ weeks. After waiting another 1 ½ weeks, I called to see if it was ready an found out there was another scratch on the other lens! So now I have to wait possibly another 1 ½ weeks! Unacceptable!!! If you want professional service… Go somewhere else because a «sorry» just isn’t cutting it!!!