Beth Yancu – State Farm Insurance Agent

Talk about «Like a good neighbor…» Beth and her her helpful team provided me with a great first time experience. With a warm and welcoming attitude, I was educated and made confident with my decision on what plan was best for me. Also, they always have time to help me. I never get put on «eternal» hold like other insurances companies I tried to get quotes with. Just a simple call and a quick visit and this office will definitely take care of you.

Best customers service I’ve had through an insurance company. Agents are efficient and easy to work with. Would give recommendation to anyone looking to be insured.

Would definitely recommend. A helpful group of knowledgable agents to help in all your needs. Friendly, nice, and accomplish related results as needed!

When I called about insurance policies and prices the company was very helpful and friendly. They didn’t make me feel like any of my questions were invalid and were super patient with me as I tried to understand my options. If you are looking for friendly and helpful customer service, I highly reccommend!!!

I just switched from one of their competitor’s because I was told that the customer service was really good at Beth Yancu. They were right! I can’t say enough good things about how quick and responsive they are in getting things done. I have since reccomended them to family and friends.

State Farm is a great insurance company. You get what you pay for. Service is great! Ask for Kim, she’s super helpful. I don’t understand the negative remarks/​comments, no news is good news and good news is seldom praised.

I’ve had insurance with state farm for about 7 years now. This branch has always been helpful and nice. Always able to answer my questions in a timely manner. I have car, homeowners and life insurance with them. I wouldn’t think to go anywhere else.

I’ve been using State Farm for 8 years now and they have been the best insurance company I’ve ever dealt with. They are always courteous and return phone calls promptly. Insurance isn’t the most fun thing to deal with but they really know what they’re talking about and make the experience enjoyable. I made one claim this year because a motorcyclist took off my side mirror and the girls at the office handled everything for me with awesome timing. Don’t believe the bad reviews, call them for yourself!

Been with Beth and State Farm for 9 years, even though I know there’s better pricing elsewhere I wanted to be loyal. Never once did I file a claim nor bother them and I always paid my bill. You would think I wouldn’t be bothered right? Wrong, for weeks I get phone calls, letters, and emails about my sister’s policy whom has nothing to do with mine. I do not live with her and havent spoken to her in months. I tell Rosseline I don’t want to be bothered with my sister’s policy which is completely seperate from mine, yet in a week I get a letter and email again. Well I went to a major competitor and got a lower payment and lower deductable so it worked out for me.

I had this accident and was very confused on what to do. I had never been in an accident before, which lead me to a lot of loop holes. Beth Yancu, and her team members were very understanding and helpful. I appreciated the help and am glad that they were attentive to me and my accident. The person that hit me, their insurance was very difficult and hard to get a hold of. They were able to gather the information and not only have State Farm claims get in contact with them but they got in contact for me as well and keep me updated. I would, and have recommend them to anyone looking for insurance!

I’ve had my business policy with them for years. They’ve always reminded me for renewal in the most courteous fashion I can imagine.
I had a 2^nd business for a while and found the process very easy — and cheaper than the competition.
Hopefully, if I ever have a claim, I won’t discover any surprises; but so far; I’d have to look long and hard for a reason to be anything but thrilled with their service.

Do I have a potential lawsuit if State Farm has had me on the wrong policy for 8 years? I thought I had signed up for a low mileage discount for my 2005 Expedition that only has 37,000 miles on it. They called and ask me for all of my vehicles’ mileages at least 4 times in the past 5 years and never brought to my attention that I wasn’t being credited with a low mileage discount. I found out by accident. My Corolla went up in price so I called the office to ask why. I was told it was because my Corolla did not qualify for the low mileage discount anymore. I asked if my Expedition was still on the low mileage discount and was told that it never was. I felt cheated because State Farm was supposed to be looking out for me (LIKE A GOOD NEIGHBOR). My job isn’t supposed to be an insurance expert. This is why I chose them as my carrier. Why did they ask for my mileage ONLY to see if they can raise my payments but not SAVE ME MONEY OVER THE PAST 8 years if I qualified for it? Why didn’t someone say, «Hey, it looks like you’re not driving one of your vehicles much. Let’s see if you qualify for a discount.» I filed a complaint and was denied trying to get my money back for the past 8 years. They said it’s because they send me a policy every 6 months telling me what is covered, etc. It might as well be in a different language because I don’t know what is missing and what is not missing. That is their job to look out for me. I know I’m not the only one that State Farm has done this to. I’m sure there are a lot of us who should get their money back. I bet this has class action lawsuit written all over it. I suggest you check your current policies and make certain you are asking as many questions as possible and don’t assume your «Good Neighbor» is necessarily looking out for you.
BETH YANCU? Would you give your office 5 stars after my experience? I know your office follows Unilocal and I would love to read your rebuttal. Your office did not look out for me and use the information that YOUR OFFICE ASK FOR to save ME, your customer money.
BETH, I would be over paying FOREVER! IF I did not catch it myself. YOU ASKED FOR MY MILEAGE AT LEAST 4 TIMES THE PAST 5 YEARS AND DID NOT LET ME KNOW I QUALIFY FOR A LOW MILEAGE POLICY BECAUSE YOU CARE ABOUT YOURSELF AND ABOUT MAKING MONEY OFF OF ME. WHY DIDN’T YOUR OFFICE BRING TO MY ATTENTION THAT I AM OVER PAYING ON MY FORD EXPEDITION? YOUR OFFICE IS THE EXPERT, I’M THE DUMB CUSTOMER WHEN IT COMES TO CAR INSURANCE. YOU DID NOT LOOK OUT FOR ME BETH AND NOW YOU DON’T WANT TO GIVE ME BACK MY MONEY! THIS IS A SCAM AND SHAME ON YOU BETH!
DON’T LET THIS OFFICE MAKE MONEY OFF OF YOU, GO TO ANOTHER STATE FARM OFFICE THAT WILL LOOK OUT FOR YOU.

I called (951) 817‑2600 to obtain an insurance policy. A woman Rossline answered the phone and acted EXTREMELY controlling, abusive and confrontational. She said she is an agent but not licensed with State Farm and boasted her ego. She told me, «Don’t like me, go somewhere else.» I reminded her not only that I will go elsewhere, I make sure everyone reads this review will go elsewhere also. If they are already so horrific anti-​customers from the beginning, it would only get worse. I strongly not recommend this outfit to anyone!

Beth has been my Agent for 8yrs and I love the office! You are treated as a friend, not a number. When I call and ask questions about my policy they immediately make me their priority. I love that kind of service. The office environment is lovely and welcoming. Beth Yancu dedicates to leading her office and takes time to review my policies with me. If anyone is looking for insurance, this is the place where you need to go. If you don’t mind being a number waiting on the telephone for the «next available customer representative» go with whomever, BUT if you want personal attention and a life time of excellent service, you will find it at Beth’s office. :-)