Argus Pool Supplies

Contacted Argus this morning to find parts for my Hayward Northstar pool pump. Allen answered the phone and told me that they had all the parts that I needed. When I got there Allen asked me what the issue was with my pump and suggested that it may be my capacitor. I purchased a cap just in case. He gave me a few words of wisdom, troubleshooting ideas and I was on my way. Turns out it was my cap. Pumps works great now. Thank you Allen.

Worst customer service ever. I have bought most of my pool supplies and equipment from them for the past few years and they’ve always been a little rough around the edges in the store. However I schedule an appointment to look at my equipment and heater and then no show the appointment. So I call them up and ask them why I hadn’t heard from anyone and they said its because I didn’t send the pictures of the pool equipment so they weren’t going to bother to come out. But if I really want and they would schedule me another appointment in another week. I find it ridiculous that they wouldn’t come out and look at pool equipment to find out what’s wrong with it and expected me to send them pictures first. But the reason I’m writing the article is because Charlie said it’s my fault and that’s why they didn’t come. Really Charlie!

HIGHLY RECOMMEND THIS POOL SUPPLY STORE. Always friendly, always helpful, always ready to give good advice… Do I really need to say more?

Best pool and spa shop in Corona I buy all my products and supplies here. We needed a new motor for our above ground spa and the owner helped us out in a big way we were having our daughter and her friend in town an the spa broke an I went into there shop on a Saturday an they pulled a rabbit out of there hat an got me a pump the same day. Thanks guys

I bought a new pool heater from argus that was at a good price compared to Leslie’s but I never got a receipt or walk thru on how to use it like I was promised. Called several times but keep getting blown off. A little disappointed and will probably not go back.

I am very pleased. Always helpful and informative. And the prices are cheaper then Leslie’s pool supply. I would recommend this store and will keep coming back.

Wow! I’ve used Argus to purchase supplies since 2011. No problems there but everything else falls apart when it comes to their service and terrible customer service thereafter. We used Argus twice for service. Once to have our filters cleaned for which I paid them thereafter over the phone. The service guys don’t collect checks, or credit cards right after the work is done. They want to bill??? Weird, that’s their first problem. Anyways I called and paid a man named Charley over the phone. My account was charged and I didn’t receive a bill in the mail. Time for another service call: I had them repipe leaking pipes. Leaks were solved however he didn’t plumb correctly. Now my jacuzzi empties.
Called Argus and spoke to them about it they said they couldn’t find my bill. I let it go and enjoyed my pool. A couple months later i needed a pool light and they also need to redo the plumbing because my jacuzzi empites, they blew me off! Next call: my heater went out. I called them to have them quote me and said by the way you need to fix my plumbing while you’re here. They said that they never came here before!!! I said well give me the quote. The gave me a quote and said I’ll have to pay COD and no credit cards. I said no problem! Came and do it. Suddenly they stopped replying back, not returning calls, leave messages, no returns calls etc. I called and I spoke to Charley again, I said I want to move forward, let’s do this. Charley said that they can no longer honor my quote because I never paid them, the owner of Argus mentioned that. I said what are you talking about about, at this point I got angry. I pulled up my files and found their invoice and sent to them with payment proof of them fixing my plumbing.
They got angry and said that this is the 1^st time I’m bringing it to their attention and I asked them to give me the service date and I will prove that I paid them on the say of service. They never reconciled the account.
This place is a joke! They are disorganized, they are unprofessional and from now on I will never spend a dime there. I ended up getting all my parts and plumbing redone. Because of Argus and their FAILED plumbing job, I now have replaster my Jacuzzi. Your store should be only for the purchase of supplies, you have no business doing any other service beyond that. UPDATE: It turns out that the plaster cracked, and now I have to redo my entire jacuzzi, due to leaks. This issue and their mistake will end up costing me thousands of dolllars.

Let me start with WOW. Worst customer service I have ever encountered with any business.
I just moved to corona and contacted argus to come out and give me a quote and start a pool service.
The pool man shows up and tells me my salt cell didn’t work and that they will test the filter pressure and water to see if everything is ok with the system.
I was out of town when they came by and did there work. So upon my return home I did not see any difference in the appearance of the pool. I called them, they were extremely rude on the phone and told me the salt cell would be around $ 500.00 and water tested good. At this point I decided to get a second opinion of a well respected pool service who my friends use. Good thing I did. He came out and discovered the only reason the cell was not working was because it was unplugged and that my pool water was not ok, as it was old and not responding to treatment. He also took the filter apart that Argus said was good to go, and showed me how it was one of the dirtiest he has seen.
After 1 week of service I cancelled the Argus service and they still had the audacity to send me a bill for a full month of service. I once again called the office to ask about the over charge, the manger told me I owe $ 23.50 and to never to call them again and hung up on me. Great management.
Beware of these guys.

We are so disappointed with this company. We have been going to Argus pool supply for many years. Stan Argus was a very nice man who truly cared about his work and customers. Since Stan passed away the company has been going down the toilet. Customer service at the Rimpau store in Corona is non existent. The guys that work there are lazy. They act like they get paid to stand and chat all day. Yesterday I bought a large pumice stone recommended by a heavy set guy who sold me on how great this rock was at removing calcium build up from the tile. I tried it today and it failed miserably. My husband walked in the store to return it and was told that it was opened and couldn’t be returned. He told that we have been loyal customers for years and a bald guy told him that it was too bad. He said I have never seen you. We have been getting our chlorine and acid there for 15 years. What a moron. Good luck returning the garbage pool accessories they sell there. Stan would be so disappointed!

I’ve been coming here for years and have never been let down. They know their business. They gave me a test bottle on my first visit to bring in for testing on my future visits. They test my water every visit for free and have never tried to talk me into something I didn’t need.
If they don’t have a part you need they will order it for you and have it within a day or two. Brought back a colored lens cap for my dos light I never used new in packaging another trip with no receipt and they exchanged it hassle free. Customer service is top notch.
I am finally getting around to this review (my first Unilocal review ever) today because I purchased a skimmer vacuum basket to replace mine which had become brittle and fell apart due to age. Called Argus up and they knew exactly what I was talking about even with my shoddy description of the part. Checked with a few other pool supply places (including a huge chain) to get educated on the pricing of this particular part only to find that Argus was $ 10 cheaper.
Customer service, product quality and pricing are key ingredients to a great business and this place has the perfect amount of each of them. Give these guys a shot at your business. You won’t be disappointed.

These guys are great! I’ve been coming here for the past 2 years and have always had a great experience when I come in. The guys are very informative and have been a big help for me.
I really appreciate their honestly; I once called to schedule a repair on my pump, when I told them what my issues were they advised me how to fix it instead of paying for a repair call. Most company’s would just come our and try and charge you an arm and a leg, not these guys!

Argus Pool Supply just opened a new location in Riverside. We were in need of a new pump and motor, so we thought to compare the prices with Leslie’s pool,
I’m glad we went to Argus, at Argus the pump and motor was $ 100.00 less and it included installation. Leslie’s wanted $ 400.00 to install and we would have had to wait ten days.
So we were so happy with Argus that we also bought a new filter and salt system.
The installer Ryan was awesome. He was a pleasure to work with and did a very professional job.
Thank You, Argus Pool Supply of Riverside.

Above and beyond excellent customer service — tested my water before they recommended a game plan (unlike my previous pool supply provider) — qualified my needs, suggested the proper chemical and didn’t gouge my pocket book with unnecessary product — thank you!

went in looking for algeacide, was told to buy a certain brand because it was the best, next thing I know, it was like i poured dish soap into my pool, foam was a foot high and the pool turned green. Never happened with the home depot brand. not going back. Home depot carries higher quality products for lower prices.

Great place to get advice and help for your pool needs!