Dreamworks Dental and Implant Center

Dr Cruz is THE best dentist. My entire family uses her including my parents in their eighties. One of my siblings was told by another dentist that most of her teeth should be removed but Dr. Cruz said that was nonsense. 5 years later, the teeth are healthy. I had sensitivity issues and the problem was solved with changing toothpastes as recommended by Dr. Cruz.

Hello, the picture you see was 2 weeks before i went to Dreamworks.
I am in the process of filing a lawsuit against
Dreamworks, Dr. Lee, Ms. Cruz et all. If you are interested any persons to file with me. That would be great.
This business needs to be shut down and people will be be accountable for the awful work they do!
Thanks to Ms. Cruz and her ignorance about dentistry, we cannot locate where she went to school??? She did such a hack job. I dont even go outside to be seen in public!
I have sent a formal complaint to proper ADA and will continue to do this until we go to court.
I have numorous back up.
And will be filling soon… Dr. CRUZ took advantage of stage 4 cancer surviver and my disabilities.
Please join me in having this go VIRAL.

Dr Cruz was wonderful!!! No one loves going to the dentist, but she made me feel comfortable and made sure I was pain free before starting. All in all a pleasant experience, even at the dentist. Would highly recommend her services!!!

I would give this a zero if I could. This place is shady and shouldn’t be in business. They need to reported to the better business bureau. Never go here and avoid at all costs. To top off being shady, their customer service is horrible.

I went in today with Katherine for a deep cleaning and it was great! She was so informative and patient with me. Very pleasant experience by far and she is so sweet ! Definitely going back !!!

I should’ve walked out when Dr. Cruz started belittling her dental hygienists and started bragging about her boyfriend. But I was lulled into complacency because the dental hygienists were excellent, professional, and very gentle throughout the cleaning.
If only I’d left, I would’ve saved myself the year and a half of working with my insurance to get refunded for Dr. Cruz butchering my teeth. A third party dentist found she ground down healthy teeth that she shouldn’t have touched, my fillings were so sloppily put in, one of which she had fused onto a healthy tooth. There was still the gap though near my gums that was enough space for food to get stuck but I was unable to floss because Dr. Cruz had fused them.
I had work there done two years ago and to this day, if I’m not careful, nerve spasms still shoot through my mouth because of the damage Dr. Cruz had done.
My insurance finally just paid me themselves because Dreamworks never refunded me.

I’m a little surprised by the negative reviews on here. I’ve been going to this dentist for the the past 5 years or so and have never had a problem. I haven’t had implants though– just cleanings, a cavity or so and some bonding done on my teeth. I switched to Dreamworks because the dentist that I had gone to my whole life didn’t catch some preventative issues with my gums– i.e. I could have avoided the whole bonding issue if the hygienists had cleaned my teeth differently. I found the staff at Dreamworks to be gentle and considerate. I feel that my teeth have been well cared for since I switched. The only thing I don’t like is that they want to take x-​rays every 6 months and I don’t like getting x-​rays ever. But when I refuse they never give me a hard time.
As far as their office goes– it’s really nice and comfortable. I like the tvs above the chairs and the view out the window– it’s simple but there’s a nice palm tree out there. And yes, the chairs are comfy.
As far as the prices– they seem pretty comparable to any other high quality dentist out there. I haven’t found that they charge any more or less than the going rate.
Anyway– I’d recommend Dreamworks without any hesitation.

Well it has been a year since my son had his implants put in and he loves them. No problems and we gave the information to his orthodontist office. Also, the replacement tooth she did for is still comfortable and looks good.
Thank you doctor. Look forward to seeing you for our check up.

The best service I have ever had on a root canal. Thanks for painless and pleasant experience and a super nice service!!!

Horrible experience. Had three implants done. One kept getting infected only after three months and one fell out after four months. Dr .Cruz tried to put the blame on me so I went to another dentist and he said they were installed poorly. I’m taking them to court to try to get some of my money back. I can’t believe so many people have had the same problem and Dreamworks and Dr. Cruz are still in bussines.

This place doesn’t even deserve one star. I wish I could give a negative star. The only reason I went there b/​c of their promotion of $ 1499 for implant. If I could go back in time I wish I didn’t cheap out on my tooth. You get exactly what you pay for — incompetent dentist and cheap parts.
Cruz was the dentist did my implant. Not sure how much experience she had in the field but I didn’t think she was as proficient as other dentists I had when she was putting the crown in. Less than one and half year of the implant work the crown fell out. Went back to the office everyone, including the front desk and assistant, said it was my fault b/​c «I don’t bite down correctly» and «it is completely normal for a crown to fall out within a couple of years».
I consulted with my regular dentist and he said the implant was clearing done improperly and the part they used was a cheap lab version. Also he confirmed it is NOT normal for a crown to fail within such a short of time period. An implant should last life time. Maybe it is normal to Dreamworks people that a crown can fall out soon b/​c of their failure ratio.
But when I talked to Cruz oh boy she got so defensive as soon as I said I consulted with another dentist. Before I had the chance to explain to her what my dentist had said she said «if you don’t trust me don’t come here». Then she just left in the middle of the consultation. How rude!
They want me to pay the full price for the new part and labor. Why should I pay for the mistake they made and how do I know if they are not going to screw up again? I asked for the owner but the front desk wouldn’t give out the phone number. Said he would call but of course he never did.
For those out there who are wondering if their coupon is worth a try consider you are warned. For all the repairs down the road you end up paying more. I am going to my regular dentist to get the crown fixed. I have learned my lesson from this experience — health is not something you want go cheap on.

As I mentioned in my earlier tip, Catherine is an excellent hygienist; the doctor is great (and pleasant) and receptionist was really sweet.
I went into my appointment not seeing the other reviews, because it didn’t dawn on me to look up a dentist office on Unilocal until I exited the office and decided to check in.
I didn’t need fillings, implants, crowns, etc., just X-​rays and a cleaning. Let me tell you, Catherine knows her stuff and is serious about making sure that you do too. I thought flossing and brushing were enough, but she will convince you to add one of those gum stimulators to your routine. If you do those three things, you will have one healthy mouth. The doctor was thorough and amiable, and the receptionist was friendly on the way in and on the way out. Can’t speak for other people and their experiences, I can only tell you what I experienced, and I’m going back soon.

The staff is super friendly and very accomodating. The location is also beautiful and very clean which is what I want when visitng a dental office.

I had Dr. Cruz for my cleaning last week and it went great! She was very thorough and let me know exactly what I needed without making me feel bad or putting any pressure on me to get the procedure done right away (I hadn’t been to the dentist in about a year). They take my insurance so it saves me a ton of money compared to my last dentist! The office is SO nice! I will tell all my friends about DreamWorks Dental and Dr. Cruz!

I was a patient at this location and had a crown installed. Had many complications with the crown. The crown came off a few times and after the 3^rd try and month later the crown fit. Couple months later the crown got infected because they didn’t seal it correctly. I called them to fix there bad work and they told me they would charge me again…
YOU HAVE BEEN WARNED !!!
Do not use these crooks !!!

The Office Manager called and asked me to change my review to shed better light on their establishment and here it is:
If I could give this place negative stars I would. Then again the man had the balls to read my review (which has a different name than my patient chart), compare to my patient chart and proceed to call me not to appoligze but to inform me I needed to change my review. Now that takes effort and nerves so I suppose he earned that one star. He had points in his arguement to try and persuade me but none were valid. Everything I stated in my review was the truth and I never stated contrary to any of his supporting arguments. No they did not charge me, I never said they did. Either way you slice it if a filling comes out within 24 hours it probably wasn’t done right. Had this been 7 years later while I was munching on Carmel corn that would be my fault. I learned this office manager is the owners brother. Sometimes family and business don’t mix. I had really liked the lake forest office and was planning on making it my regular dentist but after his less than professional voicemail I’ll have to strongly reconsider.

So I was chowing through the mountain of Christmas gift baskets and buckets of carmel corn when I realized something bad had happened. My filling had come right out, and I think I may have even swallowed it. Anyways, I was dreading going in to get it fixed, but I could feel food getting stuck in gaping hole. Really bad situation all around.
On a friend’s recommendation, I called in to see Dr. Farokhian. They were booked till Feb! But when I told them about the urgency … they saw me right away, which was pretty amazing to begin with.
So after the xrays, I’m told my nerve is almost exposed and I might need a root canal, which did not make me happy. So he starts to work on the filling, knowing the whole time it may need to become a root canal. About 10 minutes later the filling was complete, I didn’t feel a thing, and somehow he managed to prevent a root canal. Amazing.
Even though he could have made 3 times more money and accidentally let it slip into needing a root canal, his steady hand and moral compass kept me from needless pain and cost.
I can’t say enough of the graceful touch and professionalism of the whole staff.
The fillings aren’t like the old ones that look like lead in your mouth. They pick the perfect shade and smoothed it all out to blend in with my teeth so you can’t even tell any work was done.
If you’re afraid of the dentist, have an emergency situation like I did, or just want a cleaning, this is the SPOT!
5 stars all around.