PetMed Emergency Center

Had to write this review as spent 2 visits n couple nites to petvet er, between 2 visits to 2 different day vets. pet vet was outstanding and but waste of money going to day vet. First visit, dr s. mays was exceptional, very understanding, caring. David, at front desk, greeted us both times, very nice caring, young gentleman. Our 18 yr old dog, raider had low sugar problems and couldnt get right levels. Having pains, hard time walkin, not eating much, running into things, confused. We saw dr. amy walsh 2^nd visit. She was a the determanating factor that helped my son make the right decision for his best friend of 18yrs. My son did everything imaginable to give raider the best life and promise not to let him hurt. Dr. walsh spent time telling us other factors that seemed to be making him hurt, brain tumor on top of bad diabetes and tumor made him blind, which we didnt no. They could run test but at his age, more things could be worse. She left us alone to talk and said take our time and answered every question we had, softly, caring, compassionatly. This young lady had such grace. It was hard but she let us see the reality best for our precious pet. And this unconditional loving sweet raider deserved no pain ever again.
She explained procedure and it went exactly the way she said. We were taken to a quiet room, david brought raider to my son in blanket for us to spend as much time with him, dr. walsh came in, ask if needed more time, told us each step. He didnt cry or hurt anymore, he was at peace. Gave us more time with him and then he became a real angel n heaven. This was absolutely the place for a loved pet that needed final rest for his good long life. This environment, staff, doctors made this unthinkable process one u never want but has to come, a bit easier to handle if possible.
Our thoughts of ur sincere kindness is still so fresh n our hearts. Thank u for being the good people with good hearts where u r needed.

My senior dog has problems with getting up. This caused his elbows to have «bed sores» One became infected and he ripped it open. My regular vet did great but finally we were sent here. They did surgery to close the wound and poor guy was in a cast for 3 weeks. Cast was from his back to the tips of his toes. The elbow now looks like nothing ever happened. Everyone there id a wonderful job. From the front desk to the techs in the back.

Had to euthanize my cat on 1÷14… It was an emergency situation. They were very helpful.
Made it easier.

I am so thankful for all of you at the hospital. This was our first loss of a pet, and you made everything about it so gentle and caring. I don’t think my daughter would have made it through the loss of Girty, without the compassion she was shown from the moment she walked in the door. Thank you again to everyone.
To have a caring staff for my pets, makes me feel comforted that at any hour of the day brings me relief. Luckily, I’ve only had a couple of instances where I needed these guys, but their caring & professional staff make it worth taking the trip to see them. Some may think spending money on a cat is dumb, but they are «family,» and deserve caring folks to help them when they are sick. Thanks guys! My cats appreciate

We had to take our 13 year old dog Sparky here tonight to be euthanized. Every single person we encountered (Brandi and Dr. Walsh especially) was so nice and gentle with him. They let us stay with him before and after the euthanasia as long as we wanted. They even put him to sleep while my mom was holding him in her arms instead of doing it on some cold metal table. The vet (Dr Walsh) who put him to sleep was very sweet, calm, and gentle during the entire process. She explained the process step-​by-​step. They acted as if they were truly concerned about us and Sparky instead of acting like we were just more money for them. Of course I hope I never have to but I would bring my other animals here in case of emergency.

Let me start by saying… I am absolutely obsessed with my dog and I treat her as if she is my child…
I rushed my dog to PetMed after seeing she has an extra large lump under her throat that wasn’t there before I left for the gym. We arrived right at 6 pm. It was over 45 minutes before we saw the Vet and we were the ONLY ones there. Finally the Vet comes in and takes a look at my dog and takes her back to run some tests. She told me she believed it was Salivary Mucocele and she didn’t want to drain it. She said it could possibly give her some respiratory distress and to take her first thing in the morning to her regular Vet. So here I am thinking my poor fur child is going to stop breathing in the middle of the night and didn’t sleep a wink… Turns out she was completely wrong and it looks to be a snake bite… $ 188 for absolutely nothing but a sleepless night…
The place itself is beautiful. They did a really great job with the interior… It is also one of the only clinics offering after hours. I obviously will have to go again if its an emergency… but I definitely prefer my Vet and hope to be avoiding this place!

Petmed is a place that you never want to visit. It is an after-​hours only emergency vet. They open at 6PM, and unless your pet is too sick to go home, they go back to your regular vet by 8AM. If your pet is seriously ill, during the day it’s Memphis Veterinary Specialists, the première specialist vet in the area.
We’ve had to visit more than once, but they gave our pets great care and more importantly got them well. Everyone there is very nice, and more than once we’ve run into techs from our regular vet moonlighting at night. Each time we’ve been there they also have a steady stream of incoming patients, everything from hit by a car to eating something they shouldn’t.
As you might guess, they aren’t cheap, but most of the services are competitively priced with a regular vet. Really it’s probably only another $ 50 over going to a regular vet during the day, the bulk of the bill is due to the condition of your vet, not paying extra for the after-​hours service.
They recently moved into a new building which is extremely nice, and offers a way better customer facing area than their old space. If you have vet you need to know where they are locate, just in case.