Petco

The girl manger there is a real delight. She really sucks. Got scolded by her because her and her employees didn’t lock up their animals. What a joke. Who scolds their customers? Petco sure knows how to pick them! She was trashy like the store. It also smells like dead animals in there. Really sad/​disgusting.

I’m not over exaggerating when I say «I waited 30 min to get some damn crickets!» The people working here are all over the place and need to get it together.

Our love of pets meets American mass merchandising! Would be just another big box store if not for the fact they are big supporters of dog and cat adoptions. There are always a few kitties there to see and they have frequent days with dogs looks for homes too.
They have just about anything you could need for your pet so worth a visit.
***If you adopted a pet from a shelter ask for the coupon book for big savings!!! need to show paperwork to get it.

I recently moved to the Cordova area and have 2 Terriers so always needing pet supplies and food. I usually shop at PetSmart and Hollywood Feed but decided to check out this
Petco after eating at Chilli’s in the same shopping center. BIG MISTAKE! I had some questions about the Science Diet brand food for my 14 year old dog. My Vet recommended I try the Science Diet brand due to the lower protein quantity. I was in the store for approx. 20 mins and could not find any help. No employees to be found anywhere in the store. I also saw only 1 additional customer in the entire store. Usually when I am at PetSmart there are customers everywhere and most often 2 lanes open at the checkout, both with lines. Finally, I went to the checkout and asked for a Manager. This is where the problem began. Who would have thought a customer with a question would be such an problem, especially for a store Manager??? The Manager named Trisha Jasper came to the front of the store and abruptly asked «why did I call for a Manager?» When I explained the situation to her, she became VERY defensive and argumentative and eventually «scary» to the point of me putting down the bag of dog food and quickly leaving the store. After owning a pet for over 14 years and shopping exclusively at pet store chains in Nashville, Louisville, and now Memphis, I have NEVER encountered anyone more rude and unprofessional than this store Manager. It was for certain my last visit to a Petco Store ever, and I will be sharing my experience at this store with all my friends who own pets.

Great customer service at this location. The store is neatly kept and well-​stocked. We found pretty much everything we needed for the newest addition to our family. No more rewards cards, either. Just punch in your phone number at the check-​out register and your info/​discount pops up. Love that, considering I have too many «reward shopper» cards on my keychain as it is. Other services offered are pet boarding and grooming.

Yes, it’s a big box store, but they always have what we need. This is the only place we take our dogs to get groomed, because everyone is so friendly. The dogs never come home traumatized. Also, we love the «Treat Bar» where you can mix and match the treats and buy them by weight. The Pet Perks program gives you gift certificates for the money you spend, so it’s actually a helpful rewards program, too. We really like this store!