Tender Care Animal Hospital

I’ve been bringing my pooch here for almost two years now and I love it. Every time I consider trying a different clinic that’s closer to our home, I’m wowed by Dr. Hines’ gentle demeanor and professional approach to our appointments.
Dr. Hines has been terrific about getting down to my dog’s level and doing her best to make him comfortable. Plus Dr. Hines not only answers my questions, but she goes above and beyond to educate me along the way. That’s a big one for me — I appreciate when a clinic takes the time to slow down and explain everything to me rather than handing me my dog’s lab work and moving onto their next appointment.
This clinic isn’t shiny and new, but Dr. Hines is wonderful at what she does and my dog couldn’t care less about how aesthetically pleasing the place is.

I’ve been really pleased with the staff and doctors here; never had a problem with the several procedures my two dogs have had, including some under anesthesia (spays and dentals). They do free followup appointments for post-​surgery care, which I really appreciate. The waiting room and consultation rooms are immaculate; I haven’t boarded my dogs here, but what I’ve seen of the recovery area is also very clean and professional-​looking. The vet techs are always professional and friendly; never had a bad experience with them. I liked Dr. Graf, but I really, really like Dr. Hinson (the current vet) — she clearly cares a lot about the animals she treats.
The only reasons I don’t give Tender Care full marks is that (a) I’ve never compared their prices with other vets, but I always feel like they are a little more expensive than I’d like, and (b) they do seem to have a higher turnover of veterinarians than I’d expect (3 in the three years I’ve been going there). If they ever do end up with a vet I don’t care for, I’d reconsider my decision to keep going here — but for now, it’s my go-​to place for veterinary care in Coralville.