Royal Palm Obgyn

This place is a joke. I had trouble with my insurance during my first trimester so it was hard for me to get a doctor, around 15 weeks I started going to this place just so I could get some prenatal care. The nurses are rude, not personable at all and act as if they never have time to talk to you about anything when you call. If you need to get in touch with your doctor, leave your name number and a message and you won’t get a call back. I only saw my actual doctor once, other than that he had a fill in who didn’t really speak English, she didn’t read my file before entering the room so she asked me a million questions that were right there in her face. I had an ultrasound done my first trimester because of a small bleed that I informed her of and when she asked me what hospital was it done at I told her Florida Medical and she didn’t know what that or where that hospital was. (Really lady??) They did my anatomy scan at 20 weeks and didn’t tell me anything and whenever I call to get results or information, guess what, leave a message. the doctor isn’t available. I gotten a call from a medical office trying to schedule me yet ANOTHER anatomy scan and when I told her I had one done a few days ago, she called royal palm back and there was some confusion because at 10 am the doctor wasn’t there to be spoken to (of course). She was supposed to call me back when she got in in the afternoon but surprise surprise, no call. So I’ve been freaking out wondering if it’s something wrong with my child, we’re they really supposed to give me a second scan because I need one or was it just a mistake on those bumbling fools they call professionals. Needless to say I’m in the process of switching ob care so if you can save yourself the trouble and believe the bad reviews, avoid this place at all costs. If they can’t handle paperwork, they definitely can’t deliver my child.

I’ve been going to Royal Palm Obgyn for years now. Several miscarriages and finally, a successful pregnancy and I am due to deliver in 8 weeks. Yes sometimes the front desk can be a bit cold and unfriendly, but they are people. Everyone has a bad day. I like the fact that there are multiple doctors and nurses and they all can see your record. If you have an issue with one, ask for someone else. Overall, the doctors and nurses there are professional and knowledgable. Midwives are more empathetic and caring IMO.

I’ve been going to this office for 3 months now for my pregnancy. I really want to switch to another practice but they’re the least expensive with my insurance.
The doctors are all fantastic, I’ve seen a different doctor/​midwife each time because Dr. Boland had deliveries. The women are very personable, you just have to get through the dry and unpleasant staff to get to them. The women behind the counter are very melancholy to the point of being insensitive and rude — no this is not my pregnancy hormones talking. Even the office manager isn’t empathetic as I have had to talk with her while waiting for my insurance to transition.
Honestly, if you’ve met your deductible, find somewhere else for your pregnancy. My hands are unfortunately tied.

The 3 different windows to the front desk were a little confusing as I was unaware of the system. The wait time was typical for Florida. Normal waiting room setting– magazines, books, chairs, etc. Everything was as expected-​average. The staff’s performance was way different from the other reviews listed here. I found all of them to be of high professionalism and care. Definitely not anywhere near other reviewers vantage point. Each staff members disposition was mature and respectful. I’ll be visiting with my OBGYN often in the months to come and it’s refreshing to know my first experience was as enjoyable as possible.

I will never go back to this office again. I only went to this office because they accepted Medicaid at a time when I did not have other health insurance. I had a severe reaction to Sulfa and the doctor that I saw immediately misdiagnosed me. I called another doctor in the room for a second opinion and they both agreed on what they thought it was. They prescribed medication and I did not take it because I insisted that it was a bad reaction to Sulfa which has happened in the past as soon as I take antibiotics.
Needless to say, a week later I called the office several times and did not receive a phone call back until days after leaving messages for other medical assistants because all inboxes were full. The medical assistant was upset with me that I called and accused me of saying that I had been calling for weeks, which I clarified that I never said that. I could not believe a doctor’s office has staff members calling me to argue and accuse me. Thank God I followed my instinct and did not take the medication they prescribed me because the results were negative and they said it must have been a reaction to sulfa. This place is worse than a dmv or Medicaid office. I will now go back to my original gynecologist, Dr. Green and Uribarri.

Worst obgyn office ever! The front desks staff are extremely rude and unprofessional. I waited for over an hour and people who arrived after me were called before I did. I got tired of waiting and refused to have an unpleasant experience with my 1^st pregnancy, so I decided to leave before seeing the doctor. Stay away from this place!

I LOVE Dr. Dennis. She has a wonderful sense of humor, she always makes me feel at ease and she never shy’s away from a challenge. She delivered my 2^nd child via c-​section and managed to repair the damage done by the Dr who delivered my first. She even went so far as to re-​align my tattoo as she closed the incision site. She is the ONLY Dr I have ever felt fully comfortable around and I will go to her every single time. Yes, the wait can be a bit long sometimes — but she is worth it, as is every other Dr at the practice. I have seen them all — but Tara (Dr. Dennis) is my favorite. Be aware, children over the age of 3 mos are not allowed in the office. They tell you about a hundred times before you make your appointment — but people are still surprised by it.

Avoid this practice at all costs!
My wife and I waited 1.5 hrs to be seen. When we asked why we were having to wait so long we were told there was a problem with the computer system and they were unable to input her information. I was frustrated and wondering why they wouldn’t just see her and resolve it later. Also, a woman who came in after us who had a later appointment with the same provider actually was called back to see the provider before we were!
When making the appointment we told the practice we did not have maternity insurance. In that phone conversation we were told that the cost of the first visit would be $ 285 and that blood work would be done. When we were finally called back we were informed that the $ 285 included just the visit with the provider and a confirmation or pregnancy — a urine test we had already performed at home weeks ago for $ 10. Blood work and other tests were not included. We were frustrated to say the least. We demanded a refund and did get it; however, we received no apology.
The staff members working the front desk are extremely rude and not at all interested in being there. Perhaps they should find new jobs or become nicer people. I felt disgusted not being treated with respect. This is our first pregnancy and what was supposed to be a joyous initial visit turned into a nightmare.
I highly suggest you avoid this practice at all costs! Otherwise, be prepared to wait for an ungodly amount of time, deal with rude staff, and feel completely unwelcome.

If you want to spend your day in a trashy waiting room this is the place to go!

Great place I have been coming here since I was 18. I never have any complaints. There always welcoming and always on time when it comes to the appointments. My doctor Nicole is the best. She is always super friendly and very informative, also she is always concerned on how you are I love that about this place. I live in Miami but I will always take the 30 min drive just to come to this doctors office.