La Jolla Ballroom

I haven’t received nothing but positive feedback from my wedding guests about this venue on my big day, the place looked truly gorgeous, extremely elegant, one of my co-​workers told me they felt like they were in a fancy restaurant and not in a reception hall which was something that was very important to me I didn’t want my wedding to have the usual banquet hall cheap look & I wanted something that looked simple yet elegant but that didn’t break the bank at the same time and La Jolla did just that. They were super attentive to all of my needs the day of the wedding and to my guests as well the only complaint I have is that nobody really called me to provide me with the vendors information I actually had to call and request it, I don’t know if I was under the wrong impression or not but when you pay 15K you expect a certain type of treatment, also I was under the impression that my balance was paid in full since I had a zero balance invoice however when I showed up to turn in my seating chart a week before the wedding I was advised I had a balance due because my plate and the groom’s plate was not included in the 15k they had quoted me for my guests and also I HAD to pay for all the vendors meals which turned out to be 5 for me this upset me a bit because this was not said to me upfront and I ended up going over the budget. I’m choosing to give a 4 star review because I feel like the day of the wedding they made up for any inconvenience I had, and because of their payment flexibility so ladies just ask as many questions as possible no question is a silly question

The staff are extremely friendly, professional and accommodating. After speaking with Maria from accounting, I can see why someone would want to hold their event at La Jolla Ballroom. Great service!

Came here for a tour and meeting as this was a top wedding venue choice for us. That quickly changed when we met the lady who gave us a tour and explained the packages. From the beginning they were not very responsive when I called and emailed but hoped that would change once I went.
I do not remember the name of the lady we met but she was pregnant at the time of our tour. She was by far the rudest person I encountered while choosing a venue and picking a venue. My fiancé gets along with everyone and never has anything bad to say and within 5 minutes of our meeting he told me he wanted to leave b/​c he did not want to deal with this lady. When she first saw us she did not even say hello and throughout the meeting she could not be less interested if she tried. Every question asked got a 1 word answer. She just wanted to get the meeting over with and it was very obvious. I do not understand how a venue could have someone with zero customer service skills be the one to represent the place and deal with potential clients. I cannot imagine planning a wedding and having to deal with her.
All packages and décor offered were extremely cookie cutter and there is no real area for cocktail other than a tiny entrance room off the ballroom. They do not want you changing their cookie cutter packages in any way and if you do all changes or substitutions come at an added cost. Parking is also not included and an additional cost. I think this space is more suitable for a quince than a wedding. This place is a wedding factory so if you are looking for somewhere special to have your wedding, keep looking!