iLash and Skincare

Please, DO NOT GO HERE. I bought the Groupon for a «silk» set and a free refill. After visiting this place twice, I decided to seek out a new salon as the customer service at iLash is terrible and the staff is very rude.
Little did I know that finding a new technician was the best decision I could have made:
1. My new technician inspected the work that iLash did, and informed me that they CUT MY EYELASHES. I also have a gap of eyelashes that are missing because of the extensions I received at iLash. Eyelash damage CAN BE PERMANENT.
2. The eyelashes iLash used are PLASTIC. NOT SILK. My new tech explained that the lashes iLash used on me come from China and are only meant to be used for training purposes. After she removed the remaining eyelashes that were applied at iLash, she burned one of the lashes. Sure enough, there was a plastic-​y smell and the lash turned into a shiny blob. Then, she burned one of her genuine mink lashes which burned completely down and had the same smell as burned human hair.
3. The glue iLash uses contains FORMALDEHYDE — that’s right — a chemical that is used to embalm dead bodies. One reviewer below brags about how her eyelashes are still on one month later. THAT IS NOT NORMAL. Blindness is a side effect of formaldehyde. Formaldehyde will also dry out your natural eyelashes and cause them to become brittle and weak. Both times I opened my eyes after receiving extensions at iLash, they were watering and my vision was blurry for a few minutes. THIS WAS BECAUSE OF THE FORMALDEHYDE IN THEIR GLUE.
And finally…
4. If malpractice isn’t enough to deter you from this place, they do a HORRIBLE job from an aesthetic standpoint. The photos other reviewers have posted do not show what good eyelash extensions look like, and anyone who knows high quality eyelash extensions will be able to tell you this. My experience at iLash was my first time getting eyelash extensions, so I didn’t know any better and I was just excited to see long, full eyelashes. Good eyelash extensions should be fluttery like a butterfly. They should be soft to the touch and they should feel like real eyelashes when you touch them. You should not be able to see them or feel their weight on your eyelashes. As my eyelash extensions fell out over time, they looked like spider legs and I noticed 3 – 5 eyelashes attached to ONE extension.
The Groupon price seems too good to be true because IT IS. Please, please, please do not go here. You will be doing yourself a huge disservice, but don’t take my word for it… give them a call and ask for yourself about the quality of their eyelashes, the chemicals in their glue, and their method of applying/​removing the eyelash extensions.

This place is the worst.
First of all, nobody ever answers the phone or returns messages. I got my lashes done there a week and a day ago and they’re all gone even after following the after care instructions.
The people are super rude and I will never go back, I’m sending an email to groupons corporate office because I can’t understand why they’re even advertising this business.

Unable to select a rating because they NEVER answer the phone. I have been trying to make an appointment for 3 months!

I’ve been doing my eyelashes at this place for exactly 2 years. I go every 3 – 4 weeks. I get allergies when I wear eye make up, let alone wearing those strip eyelashes from the pharmacy. This place and technique have been my salvation for vanity hehe. I literally can say I woke up like this. My eyelashes are always gorgeous and no I haven’t lost my natural ones, they are still there. I have hooked a couple of my friends and they love it. Just make sure not to sweat or cry the following 24 hours so they dry properly.
Everyone is very nice here. I get my lashes with Eva or Jackie, but everyone is nice and talented. It takes about an hour for every refill. They are very organized in the appointment booking and they remind you. However they are busy so make sure you book ahead. The place is nice and relaxing, I always try to take a nap when I go :)
There’s also free parking.

Do not go to this place. Rude and disrespectful. They CUT my lashes during removal, so now I have little nubs for lashes. Called to ask for my money back and I received an extremely rude response. Not worth your time or money.

This was my first time getting silk lashes extensions, I had high hopes due to the high ratings on Groupon. The lash technician didn’t do a good job at all, nice lady though… She kept dropping the sharp tweezers on my face (which hurt!) and apologizing. I could feel her applying, removing and reapplying the lashes. She also complained about the lashes which made me feel like it wasn’t going to be a good job. The lashes turned out very thin and I can count how many lashes were applied. I purchased the full silk set lash extensions and I am very unsatisfied! Horrible!

This place has been my favorite place to get my eyelashes done. The people their are friendly and the eyelashes looked great. My eyes didn’t burn while or after I got them and they lasted a long time. It also has great prices.

Great customer service, gentleman upfront helped with my parking issue (since there was none) lashes came out great. Very satisfied, exactly a month later, and they still look decent.

This place is amazing, it has amazing prices considering how expensive lash extensions are and the quality is amazing. I usually get them done with erenia, she is one of the best person that does them there and they usually last about 2 ½ weeks. I definitely recommend this place. I gave it 4 stars because the people in the front are usually a little rude.

I am very impressed with the quality of their eyelashes and how long they last! The day I got them, they were beautiful, long and full and very natural! I’ve had a few great compliments, but most people think they are my natural eyelashes! It’s amazing! I followed all the instructions they gave me and til this day have not rubbed or pulled at them, wash my face with oil free soaps, and am very careful with how I treat them, combing them often. Three weeks later they still look beautiful, long and thick. I have only worn water based mascara at the tips only twice, and they are still in great shape after wiping off the mascara with water. Still very natural! I’ve provided a picture of them as they are now, 3 weeks later! I will definitely be returning! Price is reasonable, service is wonderful, and quality is impeccable!

The place is great. Was reading some of these reviews, and think that you should know what to expect. Yes, iLash is a bit of an iSore, well, from outside anyway. It is a family owned shop in a little tiny strip mall, so yah they do what they can with the décor, but don’t expect chic white minimalistic furniture with European untz untz music and scripted model puppet/​receptionists to greet you with auto-​tuned smiles. But I’m not there for any appearances other than my own, so my concern lies with how my lashes look.
Father, mother, and even sons greet you, informally, but always warmly, and by name, because mom-​n-​pop shops do that. I happened upon this place with a Groupon and have been coming every three weeks ever since, for over a year, so my opinion is based off of multiple experiences.
So the whole process takes about an hour. They have different lengths and thicknesses of the lashes available. I like to get 14’s on the outter ends, 12s in the middle, and 10s in the inner side. This creates a flirty and glamorous look but staying natural with the gradient of sizes. But you need to be able to communicate to your technician what «look» you are going for, etc…
They painstakingly glue individual false lashes to the base of each of your natural lashes. The first thing you should know is that how long your lashes stay put is directly related to how you care for them. People shed lashes naturally every two or three weeks. So when your lashes start coming off after two or three weeks, it’s just how your body works.
However, shedding lashes can happen outside of your natural shedding cycle due to several other factors. One important thing to know is that you shouldn’t wear mascara for at least 72 hours before you get them done (When your lashes are done, you won’t even need mascara anymore anyway). I made that mistake the second time I came (wearing mascara 2 days before), and my lashes definitely came out faster than the first time. Eyeliner, at least 24 hours. Even when you think you have every trace of mascara and eyeliner off, these makeups often have oils in them that cling to your lashes creating an oily barrier between the glue and your lashes. So then they fall off faster. This is why you should avoid them for several days. This goes for face washes, facial lotions, and makeup too. They all have oils that get on your lashes and take a day or two to fully get removed, so invest in a non-​oil based face care regimen. Yes, in this respect, they are a bit high maintenance. If you can’t make some changes, lash extensions aren’t for you.
Arm yourself with this knowledge and care for your lashes well, and you should have a great experience. Jordan is great and fun to talk to. Ana is also awesome in technique.
I have to say, I get complimented on my eyelashes everywhere I go. So for people to notice them and admire them to the point of vocally complimenting me, I’d say they do a great job.

One word: Rude. I have nothing else to say, you’ll see for yourself. I got the groupon for $ 52 for the eyelash Extentions I think the lady said 3 words to me. I’d rather pay for full price for the lashes at a place that has better customer service.

The tech that did my facial was awesome. Her name is Alanis I think. But the chick that did my lashes was not that great. She did not place the protector on properly so the glue kept getting into my eye and burning during the process. She did not listen to me when I told her what length to use so my lashes looked super long and ghetto. I wear protective eyewear when working on patients so I like my lashes to be naturally short like mine and I know the length and she just took it upon herself to do whatever. Although they stayed on for a long time I just did not like the fact that she did not accommodate me for I am the one paying and wearing them. The place is a little shabby and makes me feel as if I’m in some little old building in the backstreets of little Havana or something. They need to spruce it up a lot. I also don’t like that the whole friggin time getting my lashes done that I knew the lady next to me getting her done whole business! It’s not private enough. Parking isn’t great either.

I came here in May ’13 and had a pleasant experience. At first I was put off by a male tech doing my lashes but then got used to it. The lashes turned out ok but were a bit too dramatic for me. The upkeep was too much so I never went back. This time I bought a groupon based on a friends recommendation (not realizing it’s the same place). My tech was very nice and knowledgable and the whole process was pretty fast and easy. However I didn’t like the overall look as it was very dramatic for everyday. Even though they had length options, they didn’t have curve choices, which would have been nice. My lashes started to fall out a bit but most lasted over 3 weeks. I’m giving it 3 stars because the overall service (front desk, other salon staff) lacked professionalism. There were side conversations loud enough for the clients to hear, clients waiting for long time for their appointments to start. Also even though they had water and coffee out, no refreshments were offered. There are plenty of other businesses in the area to try.

I bought a Groupon from this place. I thought maybe I buy the one that not only included the first application but also a refill for 70 dollars.
I got there about 15 minutes earlier since they made this whole deal about having to be there 10 minutes earlier because I needed to fill out some paper work. I got there at 9:45 for a 10 o’clock appointment on a Saturday morning and no one was there till exactly 10. All fine and dandy I’m usually early to tons of things so I didn’t mind. What I did mind was that the person doing my eyelashes didn’t get in till about 10:20 and no one really acknowledged to me that my technician was running late.
Look from what I got the place is owned by a husband and wife, meaning its a mom and pop shop, so they do as they please. They carried on with personal conversations from her son not spending the night at their house and something about him and the receptionist? To laughing about a table placed in the middle of the room that aperantly a customer complained about because they tripped over it, and about how stupid she must be for not seing it. I felt ackward. The place does not necessarily scream spa either. I definitely won’t be going back.
So the application, the technician was nice enough, easy to talk to, I was definitely comfortable the whole time. When I got a chance to look in the mirror I can’t say that i loved them, they didn’t really look «Natural» I also noticed a few lashes were placed on my actual lid and had to ask her to remove them and fix a few gaps she left. She put on her glasses which I also noticed she probaly wasnt wearing during the application because her reaching for them was like a foreign movement to me. She did notice that they were indeed on the lid and «fixed» it by taking them out and than I had to ask for her to please fix the gap that left. Anyways the owner walked in and just gave her «a look» the kind I give my two year old. Turns out she was running 20 minutes behind and someone was waiting for her. I don’t see how that would be weird since she did arrive 20 minutes later to start but I guess they thought she was taking to long with me?
I have never gotten individual lashes put on before, I asked if these lashes were uncomfortable because I had put on «invididual» lashes that come in clusters before and hated them because they were so unconfortable. I didnt think these felt any different, I couldn’t sleep with them. I’m pretty active and swimming with these on I know would be a nightmare I wouldn’t try because just showering with them was uncomfortable, try washing your face twice a day. I bought this face soap she recomened to me so that they would last BTW the soap was not from the shop. It didn’t matter because they starred falling off the next day. And that whole your own growth cycle for these many lashes falling out is bologne because like 99 percent of the time the ones that fell were the ones that began to lay sideways and when I did get climpes of the actual lashes after they fallen they werent attached to any of mine. The best thing about them falling off was that they became bearable to wear. Too bad most if not all the ones that stayed on also began to lay sideways, that was really the worst part! The reality is that they told me all this could happen and all the things that could happened happen, and I never tried to call and see if they could fix it. Honestly thinking about the discomfort I felt having them I didnt want to call. In the end my lashes were so ackward and the one that wanted to stay boy did they stay. After a week and a half maybe closer to 2 I was much more interested in conditioning my lashes with oil to take them out. I actually cut a few off! I have to agree with other reviewers that say the quality is not good. Maybe they use lower quality on Groupon holders? If you do go the Groupon is probably not your safe bet but if you were to pay full price why not go to a spa and business that will make you feel like you’re in a spa.
They text you the day before your next appointment and you have to confirm or cancel or they charge you 15 dollars I confirmed with «please cancel my appointment, thank you» and didn’t receive any signs of whether or not they are aware that I didn’t plan on ever going back to use the other portion of the groupon.
Do yourself a favor and don’t buy the Groupon it seems to me that with that they can cast a wider net and get customers in and make their money but they are not worried about the services they are providing to their clients.

I’ve gone twice to this place. The quality of the lashes was good the first time but the second time they felt synthetic. The person in the front desk who I think is the owner is a very rude guy. I should have listened to the reviews. It’s a little rinky dink factory.

I wish I could rate 0 stars… I was considering coming to this place to get silk eyelashes and I called them to see what brand they use in order to see if they are recommended or not and the guy that picked up the phone was extremely rude. I was not even done asking and he cut me off and starting saying «NO NO NO — NOT GOING TO HAPPEN, I’m not telling you that, nobody that you call is going to tell you that, nobody will tell you the lashes or the glue they use» I understand that he may not be allowed by the salon to say the brand that they use but his tone and the way that he communicated with me was just unprofessional and rude!!!

I am rating this business 4 instead of 5 stars based on the appearance inside and out of the establishment, as it is in need of some TLC. The services that I received here however more than exceeded my expectations.
I waited a little while to write my review about this place. A few other Unilocalers said they weren’t satisfied or that their eyelash extensions were virtually gone after a week. However, this was not the case for me. I am writing this review on day 5 with a set of nice full lashes still in tact. Also, how full your lashes are after a week will depend on extenuating circumstances i.e. your lash care and how often your body naturally sheds it’s lash. Ana did my extensions and she was knowledgable, easy going and professional which made the experience very relaxing. The process takes about a full hour and you can choose how you would like your lashes to look, ranging from natural to a very over-​dramatic look. If you knew me you would know that of course I went for the over-​dramatic look lol.
I found this business via groupon and am very satisfied with this experience. I have gotten eyelash extensions in the past and the technician I got really knew what she was doing. I am very pleased and am planning to continue coming here for my refills.

I will NEVER go to this place again. They are very rude, they treat the customers that have a groupon inferior. Their customer service sucks big time.

I booked a lash extension treatment from groupon and was a little nervous about how service would be. They were extremely helpful when I booked my appointment, telling me I could use the salon parking spot and made me feel comfortable. I was seen within 5 minutes of arriving and the salon was light and airy, wood floors and high ceilings with lots of light and a clean fresh smell.
My lashes were applied by Jordan and I was extremely comfortable, he was easy to talk to, the bed was soft and I was soothed by his careful application. I’d asked for dramatic lashes and we went for the Kim K look with sweeping lashes with cats eye corners.
He gave me details on aftercare –refills should be at around 3 weeks and after care instructions. My lashes looked great and I was told they should last for 6 – 8 weeks.
Update: after five days I have almost no lashes left despite following all instructions. They looked great at the time but disappointed they haven’t stayed in longer. With staying in this would be five stars. Three stars as they didn’t.