Best Movers of America of Coral Gables

Worst Movers of America…
Sara called me daily to try and set up a move date. I spent $ 400 dollars for a move that was literally 1 mile up the road. Please rethink using this company for your move. Pay the extra money for better moving company and protect your items.
— Movers were almost 2 hours late.
— Movers then gave me attitude and threatened to call off the job
— Movers did not cover/​wrap any of my items
— Movers refused to take mirrors or glass
— Movers took cigarette breaks
— Movers damaged multiple pieces of furniture (nothing broken however several scratches)
— Movers expected and ASKED for a tip
I had planned a move and was told by David the dispatcher that the movers would arrive at 7:30 am. I only had till 10 am to be out of my building however because they arrived 2 hours late I was charged an additional day of prorated rent by my apartment complex.
I have emailed Sara regarding the complaint but have not heard back from her. It’s funny how they call you non-​stop when they want your business but when something goes wrong they seem to disappear.