Alfred Angelo Bridal

I had been searching for the Mother of the Bride dress for hours. Decided to come to Miracle Mile hoping to find the perfect dress. I came into Alfred Angelo to find the manager and employee gossiping at the entrance of the store of wh in neither turned to greet me and my mother. They continued their conversation as if we were invisible. They carried on for about 5 minutes until I asked for help in which they continued on with their conversation. My disbelieved face must of caught one of the employees attention. She helped us to a dressing room however after trying the dress my mother and I left. I would not recommend using a place that treats their patrons as second class citizens.

This store is located on Miracle Mile which is a upscale area of Coral Gables so you already have certain expectations before even arriving. After driving more the two hours I arrived before they opened to ensure I was would be able to get in for my appointment without waiting. The store was more the 15 minutes late to open. After being in the hot Miami sun waiting for the store to open I was SHOCKED. It was the most disgusting bridal stores I have even been in. The carpet looked like it had not been cleaned ever. There wasn’t a spot that did not have a stain of some sort. I understand they probably have a lot of traffic but this unacceptable. I had an appointment for 11:00 even though I was the first person there I was told I was going to have to wait until the person I had the consultation was there and she was running late and it was already 11:15. I had already narrowed it down to five dresses before I had even got to the store since I was trying to make this a simple as possible. I called a few days before my appointment to make sure they had all of the styles I was looking at. I was informed that they didn’t have two of the styles and it was the two that I liked the most of course. Also the girl who I was doing my appointment with didn’t not speak very good English at all she was having someone help her translate. Being that we are in South Florida I am used this but not in a professional environment. I had to get a dress I really was fond of for my bridesmaid dress since they didn’t have the styles I was to try one. Once the dress finally arrived it was 6 sizes to big!!! I told them on the spot they needed to order me a new dress and they informed I would have to meet with the alteration lady first but her next appointment available was over a month away since she is only there two days a week. Once I did have my appointment she agreed to was too much fabric after yet again someone had to translate because she didn’t speak any English. There was no way the dress was going to fit properly. This was a nightmare of an experience and needless to say I am without a dress. I will NEVER use anything Alfred Angelo in my life.

What my fiancé has gone through with her bridesmaids due to this store is embarrassing. Every dress was two sizes too big and were told to come back and pay extra for alterations because THEY measured wrong and can only come on a specific day. Now, my fiancé had to tell her bridesmaids to spend more money because of this terrible store. More appalling is that the employees write what they want on the invoice so they can cover themselves when an inevitable complaint comes in. This place does not care about their customers and I will tell my 3 friends who are getting married to avoid this place at all cost.
Additionally, I read some complaints on here and noticed that the store responds the same to all complaints but nothing changes. This place is a scam and rip off.

Terrible place. Went to get a bridesmaid dress, was fitted and the dress came in two sizes bigger. Now I have to pay extra to get it fixed a month before the wedding. I honestly believe they either don’t know how to measure or they do it on purpose to get the consumer to pay extra. It wasn’t just my dress either. This happened to the entire party. So annoying.

I was surprised to hear from the corporate office. After what my wife went through and what I’ve read on Unilocal I’m not persuaded by anything you have to say. Talking to the staff and having additional training is not a remedy for rudeness, lying, and stealing. Unless of course the corporate office condones that type of behavior which apparently they do. If you want to remedy the problem reach out to all the other terrible reviews on here and offer them some kind of compensation for the trouble your staff forced them to go through on what should have been special days and enjoyable experiences.

The costumer service in this store sucks. The dresses are beautiful but I’m not sure about the quality. I found a dress here and when I came for alterations the zipper was broken. The alterations woman said it was my fault when I even didn’t touch the dress. I don’t care who broke the zipper, all I knew was that I didn’t wanted a woman like that to fix my wedding dress.
At the end I spoke with the manager and got my money back. I crossed the street and finally found my dress at David’s Bridal. If you’re looking good costumer service and alterations (this is only for the one located in miracle miles in Coral Gables). They are the best!

Customer service is absolutely horrendous. The size chart is definitely wrong and a scam. I literally was wearing the size 8 dress while the manager was telling me I needed a 10. They do this so that they can charge you double in alterations once the larger size arrives. I highly DO NOT recommend this place to anyone. A wedding should be a happy time and whether you are shopping for a wedding dress or bridesmaid dress the experience should be positive. This place provides none of that.

Their dresses ended up being out of my price range, but I have to say that Stephany was an exceptionally helpful and knowledgeable salesperson and a delight to work with. She really went out of her way to help me, and though it didn’t work out, I appreciate the effort. Thank you Stephany!

I visited the store located in Coral Gables, Florida this past Saturday August 1^st. Once I walked in the store I was greeted by an associate named Rommy. I mentioned to her that I would be renewing my vows in October and that I was looking for something simple for a destination wedding. Rommy had no idea what I was talking about and gave me a deer in the head lights look while stating «What is that». I explained to her a 2^nd time and all she could understand was that it was a destination wedding. I wouldn’t have given it much thought or attention, but what she said next and more importantly how she said it was shocking and aggravating. Rommy stated in a sarcastic, condescending tone that «we can’t order you anything there’s no time». She also mentioned that the best thing she can do for me is sell me off the floor. I proceeded to ask her if the dress would be dry cleaned and she responded rudely «NO». Rommy was very persistent on offering me bridesmaid’s dresses because the dresses would arrive in 10 weeks, obviously she did not listen to me the first or second time I told her I was renewing my vows. In hope that the appointment turned around I brought up during our consultation that I had purchased my wedding gown 5 years ago with Alfred Angelo. My story went unnoticed and without acknowledgment. I know I was not a 1^st time bride but the treatment I received was unreal. I was definitely not treated the same in comparison to those around me. I’m truly disappointed in the kind of service I received, especially since I was a returning customer. I cannot believe that this company would hire such rude and uninformed associates to represent the name Alfredo Angelo. Obviously, I did not find a dress here and after this experience I can guarantee I will not be returning. I hope that others read this and understand that this store does not know how to treat its customers and soon to be brides should find somewhere else to find that perfect dress.

Dress fits horrible their size chart is off by a lot! Feels like a scam almost. So if you’re getting your wedding dress or bridesmaid dresses make sure the measurements are accurate! It’s like they made the dress for a completely different person! Not a happy customer.

Super horrible service! If you don’t like your job than find a different one! What is wrong with people now in day. I will never walk in to this store again!

This is a copy of the email I sent to AA’s corporate office. DO NOT GO TO THIS STORE.
Good evening,
I’m not usually someone who goes out of their way to complain about an unpleasant experience but I feel like I would be doing an incredible disservice to future Alfred Angelo customers if I don’t bring a few things up to your attention. My name is Missy Silva and I’m getting married this fall. I’ve had my heart set on the Disney Bridal Collection, specifically the Belle dresses styles #206 and #225, since the moment I walked into the Coral Gables story January of 2013 to order a bridesmaids dress for my friend Alessandra Ulloa’s wedding. That particular order was a disaster as I ordered a size 20 dress and received a dress made for a size 14 labeled as a size 20 dress. The store manager’s demeanor was unapologetic to say the least but thankfully they were able to get me a dress in time for my friend’s wedding and the fact that it was 2 sizes LARGER was the least of my worries after a less than pleasant experience the entire bridal party had to deal with.
But I decided to give Alfred Angelo another try because I really had my heart set on the Belle wedding dress since I got engaged. I have 7 bridesmaids, 3 flower girls and two mothers who would have potentially shopped at Alfred Angelo. Considering your dresses average about $ 250 each and the dress I had my heart set on was approximately $ 1,600, you WERE looking at about $ 5,000 worth of sales and commission.
The store was empty when we walked thru the door so I figured the employees would be enthusiastic for the appointment. I was VERY wrong. Our sales rep, Karla, was sluggish and unmotivated. Her tone of voice was monotone and her responses were short-​handed. We went thru about 10 minutes of things that they couldn’t do for me (colors, style numbers, etc.) before I even went thru a bridesmaids dress rack. I would’ve been fine with the store not having the colors or styles I had found online but her attitude and demeanor was the real problem. And that wasn’t even the worst part of our appointment.
When I asked Karla if she had the Belle dress (style #225) in the store she scoffed and said no. She said she had style #206 so I agreed to try it on. She then asked me my size to which I said a size 20 or 22 depending on how many people have tried it on. She then told me she only had a size 16 and that it would fit fine. Needless to say it did not. So I’d like to know why the staff at this store insists on trying to fat shame me into dresses that are much smaller than my body type. I’d also like to know why the store would continue to advertise the Disney Wedding dress line with a huge poster when you walk thru the door but don’t have my size to try it on and the staff/​manager are less than motivated to keep their customers be happy .
The store manager checked to see if the Sunrise Alfred Angelo had sample sizes and they said they didn’t have it either. Karla mentioned to the manager that there may be some sample Disney wedding dresses in my size in the back but the manager did not bother to check. I left disappointed, disillusioned, disrespected and upset.
Your Coral Gables store is located on Miracle Mile with bridal boutiques up and down the street. I could literally go next door to a store I’ve never been to before and give them $ 5,000 worth of business. It’s been a year since I had a grossly unpleasant experience at this store and with this specific staff. And yet I gave them another chance for no other reason but because of your store sells my dream wedding dress. And as a thank you, I was insulted with disgraceful customer service AGAIN.
I’d encourage your company to re-​train your Coral Gables staff in customer service and sales. They could sure use the help. As for me, I walked down to David’s Bridal and had an incredible experience with both the sales staff and the store manager. We didn’t have an appointment and yet they treated me like family and found much more reasonably priced dresses for everyone in my bridal party including myself.
It’s my sincerest intention for you to do something about this staff and manager for the sake of your reputation but more importantly for future brides hoping to get a majestic experience. I won’t be going back to your store ever again and if anyone ever mentions your Coral Gables store I will have to give my honest opinion which you can bet won’t be positive.

I’ll give this store a 3 just because I found the dress I’ve always wanted to wear for my wedding day but let me tell you that the customer service in this store is horrid! They seem uninterested and as if they just don’t want to be there. Tomorrow I have to go in to get my dress taken in hopefully they have better attitudes because I won’t have it.
One thing I will say is that the store has great wedding dresses and bridesmaid dresses and I think that’s the only reason most people try to ignore the rudeness of the employees

I walked into this shoppe, which was a horrid mess, wanting to make an appointment for bridesmaid dresses since no one bothers to pick up the phone during store operating hours. I stood in front of the door for a half hour waiting for someone to acknowledge my presence. Not even a simple «Give us a few minutes and we shall help you out.» statement.
Horrible service, horrible staff.

I was a big fan of Alfred Angelo until I got married. I purchased my wedding dress here and all 8 of my bridesmaids purchased their dresses as well. When I went in for my fitting the girl was nice but kind of seemed like she didn’t care much and I felt as if they didn’t take me seriously. They also rushed me saying if I didn’t purchase my dress within the next three days it wouldn’t get here on time because it takes 6 weeks and I was cutting it close to the wedding so i purchased my dress the next day and it arrived a few days later.
The main problem came with the bridesmaids dresses.5 out of my 8 girls had the wrong size come in. The store argued that it what was on paper but clearly someone wasn’t measuring in correctly. Three of the girls had sizes smaller come in and the rest were too big. Luckily, the girls were all able to make it fit except one girl who’s dress was three sizes smaller. The store argued and argued saying she chose the wrong size and it was on paper and it turned out the dress was labeled the incorrect size. The manager was really rude when I called and insisted that the measurements were correct. I can understand one girl having the wrong size dress but 5?! No one wanted to do anything about this situation so I had to call the District Manager, Michael, who picked up the dress and took it to north florida to exchange it for the correct size two days before my wedding. I appreciate what he did and he even sent me a preservation kit after the wedding for free but even that I had to be on top of. He kept saying they sent it and here we are a month and half after my wedding and I just received the kit yesterday.
I recommend if you’re getting married to either go to another Alfred Angelo store or somewhere else altogether. If it wasn’t for the district manager actually caring I would have been short one bridesmaid.

When the time came for me to go wedding dress shopping, I was excited to make my appointment at Alfred Angelo. I’ve been seeing their dresses all over magazines since i was a young girl and figured this would be a great place to go. I had already been to another store on miracle mile and had an excellent experience. I thought the rest of my appointments would be similar. This was not. I arrived right on time and received a cold greeting from the person behind the desk. I looked through catalogs while waiting for the girl who would be assisting and chose a few dresses to try on. The girl who was assigned to my appointment finally approached me, also not friendly, and I let her know about which dresses I wanted to try. She brought out all the choices and took them to the fitting room for me. I tried on all the dresses and even though they fit beautifully, it was hard to enjoy with the lack of enthusiasm from the staff. My mom and I made the best of it anyway and kind of pretended we were on our own. The girl who was helping simply asked when I came out with each dress «are you ready for the next one?» and she did at one point suggest adding a belt to one of the dresses. That was as far as she went with this. I actually really liked one of the dresses here and kept it in consideration for my wedding. The next time I visited Alfred Angelo was when it was time for my bridesmaids to try on dresses. I had called a few days before and they said they would accept us as walk-​ins rather than set an appointment. When we arrived we figured we wouldn’t be helped right away since we were walk-​ins. We waited for some time and a different young girl helped us. We really were only interested in one dress and when my bridesmaids tried it on, they fell in love. We went to a few different shops that day and we finally decided on getting the dresses here. When we went back to order, the lady who took the order for us was beyond unfriendly. She suggested what sizes we should order based on the measurements and though the sizes were much bigger than what the girls usually wear, we went with her «expert» advice. We returned for the dresses when they called to say they had arrived. The same lady who previously took our order helped us again. She brought out the dresses and they were much darker than what we expected compared to the color sample we used to place the order. When we mentioned it, the lady was completely unphased and just said «oh… really?» and offered no help or suggestion. she just asked if we wanted to take the dresses or have alterations done. When the girls tried the dresses, they were too big, and too long. They offer the alterations at about $ 65. At this point, I was so disappointed. the dresses were huge and the wrong color and this lady could’ve cared less. Luckily my beautiful bridesmaids reassured me that they could rock any color and had no issue with the difference. Because of this, we took the dresses and decided to have our alterations done elsewhere. I wouldn’t go back to this place again or recommend it to anyone. Wedding dress shopping should be handled with a little more care and enthusiasm than this.

I came here with my bridesmaids to look at bridesmaids dresses. The staff is beyond helpful; nicest ladies i’ve come acrossed at a bridal shop. We did not have an appointment but they were very accomodating and allowed my girls to try on dresses.
The dresses were amazing, and they had any and every style you can imagine. Prices (for long dresses) range between $ 160 to $ 200, all very pretty and flattering and they all come in so many different colors!

This is for sure a 5 star Bridal establishment. So, I actually was having my dress custom made by a designer in Miami but with him taking 3 months to send me a simple sketch, I was extremely hesitant that by my July wedding he would be able to produce my entire DRESS let alone a stupid sketch!
I decided to do some dress shopping as my wedding is literally 3 months away. I actually saw a picture of the cinderella dress style 205 on their website and fell in love with it but did not think that that style of dress would look good on me. I was having the designer that I was previously working with make me a dress very tight to the body. I visited David’s Bridal right down the street and was not WOW’d by any of their dresses.
I decided to call Alfred Angelo’s and made an appointment for the very next day at noon. I was running 30 minutes late and they were very accommodating. The store was empty. The sales associates were EXTREMELY professional. I said to just pull me that dress style 205 and some that were similar. When I tried on this dress I could not contain my excitement! I was freaking out as I had just found «THE» dress. The sales associate was so helpful as she took photos of the dress at every angle and told me all about how to order the dress and suggested that I put a rush on the dress just to be safe. Since my fiancé was buying the dress for me, they sent me a credit card slip that he simply had to write his credit card information on and sign. It was that simple and when I brought it in the next day, I ordered my dress in full.
I am from New York and hate to just wait around with this slow Miami attitude that seems to happen everywhere, EXCEPT Alfred Angelo’s. I was in and out in literally 20 minutes and that was after I had looked through dresses and pulled some for my room. They checked on the computer AS I was getting dressed to see what ones would be ready and available to ship so it really saved time.
I sent photos of the dress to my fiancé’s sister, my mom, dad, grandma, my bridesmaids, MOH, and all were like «WOW WOW WOW you must get it» etc… the other dresses I tried on everyone said «I like…» but this dress from Alfred Angelo’s was an «I LOVE».
It was very moderately priced as it was my dream dress for like $ 1,000! The designer I was working with was charging me $ 2,000 for a MUCH simpler dress and at David’s Bridal I tried on dresses that were $ 1,300 + severe alterations as I wanted to alter the entire top style of the dress + extra belt so it would have came close to $ 2,000 with everything. With this AA dress I will have to have very minor alterations only on the length of the dress.
Will DEFINITELY recommend to others in search of a bridal gown (you can check out the photos of the dress that I posted).

I’ve always liked (as in the past tense) Alfred Angelo! Last year my sister walked all of miracle mile trying on various wedding dresses from $ 5,000 plus range to a lot less than that. It was a nightmare (for me anyway). Then we went to Alfred Angelo. The service was so friendly and helpful… she tried on one dress, started crying and said «This is the one». Luckily for me (since I was paying for the dress) it was only around $ 1,000.
Fast-​forward to now, it’s now my turn to get married… I decided I would go straight there. I went with my grandmother, my mother, and my sister to look for a dress. It was a Saturday afternoon and the place was very crowded. I would give it 2 and a half stars but there’s no half and don’t think it’s deserving of three.
No one asked us if they could help and when we requested help were told by the manager that we could make an appointment for «an hour from now». She didn’t even take my name but we had lunch and came back exactly an hour later, she seemed very surprised to see us back and we still had to wait about 20 minutes for someone to help us. This was my first (and hopefully last time) trying on wedding dresses.
The associate was very helpful, brought all the dresses we requested, but when we got to the fitting rooms one of the other associates had already taken our fitting room. This was awkward and I felt that we had waited long enough. I was borderline pissed off but I kept my composure throughout it all, besides it was not our associates fault. I finally tried on about 10 dresses before I found «the one», around $ 1,000 too. To my surprise I didn’t do the «crying thing», I was just glad to be able to get out of there, it was really not a great experience. I’m not sure if I’ll be getting my bridesmaid dresses from here.

If your looking for affordable bridesmaids dresses, Alfred Angelo is the place to go.
When I was first looking for bridesmaid dresses I had no idea that they could be so expensive. Someone told me about David’s Bridal and Alfred Angelo, so I checked them both out.
At David’s Bridal you can find bridesmaid dresses for about $ 100, but the quality is really bad and the dresses just look cheap.
At Alfred Angelo, the prices start around $ 120, and the quality is much better. The staff is professional and helpful. Most of their dresses are available in over 50 colors, and they offer on-​site alterations.