Coos Bay Nissan Inc

THIS PLACE IS CLOSED
You can only screw people so many times in small town Oregon and then you go down for the count like these guys did.

The new owners closed their doors no notice. We are left to now travel over a hundred miles for warranty or service. They tried to keep our down payment and pay off and we were being chased for payments on a car we turned in for a down. Our truck has major problems and we have to eat the cost of a tow, and gas, and lodging and a rental until they reimburse us. Nightmare stuff. Nissan corp should step in here and get people help. I can only imagine how many people are also being screwed over now that bought from them. Should be some sort of legal remedy for this or Nissan assistance, as this is not our fault.

My experience (with the new ownership) came as someone working for a local vendor actually, so I can tell you they are absolutely no better than the last bunch that ran the place. One of the owners (Chris) is a real piece of work. Don’t get suckered when they’re trying to sell you a car; that’s not how you really find out someone’s character.
I had the displeasure of finding out first hand what they’re really like when this man yelled at me over the phone to the point where I was seconds away from ending the call on him. He was the epitome of your classic car dealership salesjerk. That may sound mean, but it’s true. They could’ve put him in a movie, and I’m not kidding.
My background is dealing with customers. They’re not always easy to deal with. I get that. But being overly caustic and condescending in an effort to belittle someone into submission is no way to arrive at solutions. I couldn’t help him because NO answer was right unless it was 100% in his favor. That man didn’t just bring about his grievance either; he made it highly personal in his vindictiveness, trying to make me feel like a lowly peon that should be afraid of a sneering, egotistical, talk-​over-​you-​until-​the-​cows-​come-​home person like him.
BS!
I wouldn’t want to even be in the same room as him, let alone give his business any of my hard-​earned money. Money I worked hard for putting up with uptight jerk-holio’s like him. Oh noooo, no no no.
Again, this was one of the OWNERS. Not a salesperson. Not an office person. So no excuses. They may have some good cars, but God forbid you run into a problem that needs intervention by the owners, because they are anything but pleasant to deal with.
People like them will learn, just like the last people that owned that place.
Seriously, me thinks there be some baaaaad ju ju at that facility.
Ugh.

What a mess this place was/​is. The reason they have new owners is because DUMBASS craig (sorry crazy craig might sound catchy, but DUMBASS CRAIG is more fitting). This son of a bitch is a coward who likes to have his salesmen use high pressure sales techniques. I’m surprised he can even have a used dealership in Bandon the way word spreads down there.
How do I know he’s a dick? I worked for him about 6 years back. Cocky, arrogant, and RUDE! This guy would walk around looking like Walker Texas Ranger, smoking his cigs, on his own high horse. Sure, he was running the show… but he only had 4 things on his mind. Sell cars, Power book the sale, make money, screw the customer.
I love being able to OUT his ass now…
Know his little trick for making extra? He would have a salesmen go out to a truck that a customer is interested in. Salesman goes over a few features but rather vaguely. THEN comes the… Lets go into the office and see what we can do about price. WE WOULD NEVER SAY THE PRICE OF THE VEHICLE ON THE LOT. We were instructed not to. Once in the office, the salesmen would begin to use the KELLY BLUE BOOK (here’s where the dishonesty continues) FROM HERE… Salesman adds the truck has a CD player (which it doesn’t have) salesman adds Power windows and mirrors (which it doesn’t have) salesman adds tow package (which it doesn’t have) etc… etc…
Next thing you know (if you didn’t catch it) you’re looking at a Kelly Blue Book that say’s your truck is worth 15,000 when it’s really only worth 12,000. BUT HEY, I’ll knock off a 1000 if you put down $ 500 cash today. DICKS.
I hated working there, 72 hours a week