Popeye’s Chicken and Biscuits

I am surprised to see the negative reviews on here. I have to admit, the Popeye’s in Japan is a lot better than any location in the United States, but this one was not bad. I’ve been to this location twice, and the first time, the food was average at best. It was a bit on the saltier side, but my second visit there was great! My boyfriend and I purchased the family meal with the spicy/​original chicken tenders, the Cajun fries, mac and cheese and coleslaw. Everything tasted really good EXCEPT for the coleslaw. I personally hate coleslaw, but everyone in my boyfriend’s family said it didn’t taste like anything and to be honest, it just looked like a pile of runny milk. The tenders, both original and spicy, were hot and crispy.
The man who gave us our food at the drive thru was also wonderful. He was nice, courteous, and gave us a wide variety of sauces. We got most of the sauces and he gave us 2 of each sauce, so we had around 10 different sauces.
Based on my experience, I would recommend this location if you’re looking for some fried chicken and fast food.

I’ve been to this location three times first day was about a half an hour before close and I order one or there boxes I asked for fries and was told we have already shut off the fryers and the ones we have don’t look very good can I get you something else, second time was great good service fresh food. Last time I was here I ordered. A box again asked for fries and was told they ran out of fries… Like the food wish they could be better overall

I like this location when they get my order right. I have been when they first opened my order was right. After that they weren’t hiring people who were giving good customer service. The last time I was there they were getting better.

Eat at Pizza Ranch. Not so good. The sides are quite questionable… so much I pondered «should I continue to eat this will I suffer ailments of my digestive system later?» Chicken is merely okay. Small portions for family side orders, barely edible, got our order incorrect. Friendly, though.

I stopped coming here because there is something really weird going on… this location was recently robbed and it is not surprising because of all of the strange things. Last time I went here I asked why didn’t they have coleslaw and the employee said rudely” because you didnt get here on time”. Okay??? Then a off duty employee who was visiting with his lady friend kept coming in and out of the front door and handling the register. This was completely unsanitary and unsafe… NO wonder this place was robbed with off duty employees playing in the register and unprofessional staff. Also, there was old soda all over the counter and the back of the restaurant looked like it had not been swept or boxes had been thrown out for an entire shift. That is where roaches and rats come from-​FYI. This Popeye is a mess a hot nasty mess.

I love Popeyes food but the general lack of customer service and getting the order accurate has happened here again and again. I am frequently missing items that I ordered and unfortunately don’t realize it until I’m halfway home. Many times when I pull up to the drive thru, right when they open, I’m told they’re out of a certain item or most of the pop isn’t working in the machine so I’ll have to order something else. When I have taken the time to comment to the Popeyes customer service survey I received no response.

It is a good thing I know what popeye’s is suppose to be like, because if this was my first time to a popeye’s I would never go back. This store is horrible! They have advertising for fish & shrimp, no fish & only 1 order of popcorn shrimp. No Mac & cheese. The biscuits were hard & dry. And to top it off the bathrooms were atrocious & no changing table & I sure was not going to change my granddaughter in there. We went to a rest area.

Apparently the chicken tenders weren’t thawed out this morning. 25 minute ticket times because they only had 3 people working. Frustrating.