Compass Self Storage

This is one of the safest, cleanest, secure properties I have ever used. This couple gives stellar customer service and they really care about making you feel important and welcomed. I will never use the others again. They are a true valued business to the city of Conyers.

Roy makes the difference… And it’s a nice facility, all good. We looked for a while for an affordable climate controlled space to move nice wood furniture into while awaiting distribution from an estate, and Roy even helped navigate our semi into position by our unit which was toward the back of a side alley. (A tight fit, but it worked with his direction and a veteran driver) Even when we were late a time or two on payments, Roy was cheerful and friendly when calling to remind us. A very nice experience; we even rented a smaller unit when we needed more storage afterwards.

Where do I begin! Roy and His wife are two AMAZING people… I was most impressed with Roy’s professionalism and his customer service skills. He was polite, generous and hospitable. I RECOMMEND COMPAS storage to ALL in the area in need of Moving trucks, storage units etc. It was a late Saturday evening when I ran out of luck with other self storage companies when I was BLESSED with Roy and Compass Self Storage. Roy took care of me and made me feel so comfortable with his expertise in his own business and what HE and his Company had to offer me. If you decide to go with COMPASS you will not be disappointed and they do NOT DISAPPOINT!

Before settling on one facility, I researched every storage facility in the Conyers area plus some beyond the city limits via an Internet search engine, Internet mapping and by creating, then printing, grade sheets with which to rate the different facilities; I believe I was more thorough than most. I then visited each facility, accepted the tours when offered, asked a bunch of questions while grading managers’ responses and attitudes, and took special notice of the appearances and upkeep of their grounds. Compass Self Storage (CSS) in Conyers came out on top with only one deviation, price.
CSS was not the cheapest facility and they have increased their monthly charges by $ 5 in the few months I’ve signed on with them. However, the grounds are darn near immaculate (concrete driveways throughout), the security (fencing/​gate & cameras) is outstanding, easy access 24/​7, rental trucks (and I would guess moving equipment, such as dollies, as well) are available, excellent location (for me), and the manager-​husband/​wife-​team are simply wonderful to include the nice lady who fills in for them when they need to be away. (Pardon me while I step into the hallway so as to kick my buttocks for not being able to recall their names at this moment. I will, in all likelihood, recall their names soon after I post this review; that’s the norm for me these days; I’m getting old. Heck, I am old!)
You can find cheaper accommodations, but not by much – we’re talking $ 10 to $ 15 per month maybe, but you won’t find better quality. I am happy with my decision.
Now, how many stars should I award CSS? If military fitness reports and corporation personnel reviews are worthy indicators, NO ONE deserves the highest possible rating. I’ll deduct one star for having the highest monthly fees of all the storage facilities I’ve checked out. And given the quality of CSS, this may not be completely fair.
E233

It’s a good, well-​run facility. Great office staff. But the monthly fees keep going up and up. We had 2 units and have now reduced to 1 unit with plans to vacate that one asap. All because of price increases.

Roy is the nicest, most professional storage professional in the area. After calling around, this was my last call, but it should have been my first. He offered me the space I needed at prices less than I expected, all with cheer and great customer service. This facility is top notch!