Russaw Heating & Air Conditioning

Russaw Heating and Air provided me with awesome customer service. I was a new customer, but they agreed to work me in for same day service even though they were fully booked with appointments. I used another company the day before to fix my AC, but they simply cleaned the compressor and left while my house was still over 80 degrees inside. That company told me that even though they hadn’t fixed the problem, I wouldn’t be receiving a follow up visit for four days. The Russaw technician diagnosed the problem within minutes (out of freon), found and repaired the leak. When you find a business that really works to help you, you should recognize that. I’m buying a maintenance contract with them and will know my HVAC needs are covered.

Very impressed. Called on Thur at 4:57, they close at 5:00. They actually answered the phone. In less than 24 hours they had the unit fixed. Great quality work and timely service. We are now on a service contract with them.