This is the worst management company in the history of all property management. I moved out TOYEARSAGO from Fox Run apartment complex. They charged me $ 150ONTOPOFMYSECURITYDEPOSIT for a «carpet replacement» claiming there was a burn SPOT. I have been trying for two years to get an itemized receipt proving the expenses incurred. I don’t believe for one second that they spent that money on the carpet or the apartment for that matter. The apartments were completely run down to begin with. I can’t get anywhere with them because anytime I make lei way, there is a turnover in the manager. Rudest, most ignorant staff I have ever had the displeasure of dealing with. Linsey is a company of crooks.
Linh T.
Classificação do local: 1 Bonnie, IL
The complex is nice — the management is a jerk. They may come with great amenities and most of the time they don’t even say anything when you walk through their clubhouse, but the overbearing rules make it feel like you’re not allowed to use the facility that you are paying for. Took the kids to the pool and afterwards they wanted to try the hot tub. You have to walk from the pool through the clubhouse to get to the jacuzzi. Instead of getting the entire lobby wet I just opened the back door of the clubhouse so the kids could walk in. After the kids walked through, we were met with an angry man scolding us saying«look what you did to the floors! You’re supposed to use the front door» Uhm okay, and that would’ve been better how. we had a few wet footprints and a couple drips but in no way did we damage or drench the tile. After my response(which was that I didn’t want them to get the lobby wet and have them further trail through the club house) he proceeded to snap back and rudely gave me and answer of «well you’re supposed to dry off.» Thank you smart ass. But did the group of kids who came in before us who did the same thing get yelled at? But was that necessary? Well gee. let me think.no. I am glad my lease is about up. I could not stand living in a place where the staff would speak the their residents like that.