Plymouth Animal Hospital

Our pets have always been treated very well by this vet. First, I like how there are no set appointments, you just walk in. While this usually leads to a bit of a longer wait, it’s nice to not have to wait a week or rely on the mercy of the staff to squeeze you in when your pet needs to see the vet, especially if you’re not sure if it’s an emergency situation or something that can wait a few days and be handled at a normal visit. Also, the prices are extremely reasonable for visits, shots, medicine, etc.
Our visit yesterday is what prompted me to actually write this review. We brought our 15 year old cat in knowing that there was something wrong and it was potentially time for her to be put to sleep, as much as I didn’t want to believe it. My suspicions were unfortunately correct. I wanted to write this review because during our appointment I was a bit of a mess when Dr. Broder began telling us the prognosis. While I kind of expected to hear what he was saying based on her very fast decline in health, I needed to hear it from a professional and be reassured letting her go was the right thing to do. It’s never easy to put a pet down, and the guilt associated with doing that can eat at you. I’m still pretty devastated at how fast her health went downhill and having to put her to sleep, but Dr. Broder was kind and extremely patient with us while we made our decision on what to do, and never pushed us to do any testing we were not comfortable with. He gave us time alone in the room after telling us our options, then after we made our decision he left us alone again to give us time to say goodbye to her. I appreciate how he handled everything with our very difficult decision.

Today was my first visit to Plymouth Animal Hospital. I just moved to the area and haven’t found a vet yet. I realized this week that Gizmo is running out of meds for his chronic illness, plus he has been having issues with symptoms returning. The office was close to home and no appointments required. We didn’t have to wait very long. Dr. Broder was very nice and up front with me. He told me that he does not treat Gizmo’s particular illness. He would have refilled his meds, but since Gizmo is having problems, he needs to see a specialist. I was bummed, but realize I should have called ahead of time to find out if he did. That’s a mistake on my part. Usually, this particular illness requires a specialist. He gave me referrals of hospitals he recommended and also gave me names of places not to go. I really appreciate Dr. Broder providing me with the information I needed to take care of my little furbaby.

We have been coming here for years with our dogs and have had nothing but great experiences. The girls at the desk are always very friendly and helpful. I never feel like we’re being up sold anything and the rates are reasonable. The hours are convenient and despite the no appointment policy, we’ve rarely had a long wait to see Dr. Broder. Highly recommended.

We brought our 7 year old rescued Vizlsa into the vet on Saturday. As nervous newbie dog owners, we waited for our turn. I can imagine that the wait is a little long sometimes, but I knew why when we started to interact with Dr. Broder — he gave us his undivided attention and it was great! I had tons of questions about his bathroom activities, dry nose, food choices, harness fit… the list goes on. Dr. Broder took his time and was thorough and gentle. Even when my questions felt sort of dumb — he didn’t make me feel that way at all. Our dog needed a few shots, a full exam, prescription for a redish skin issue, more ear medicine to clear up an infection and some TLC. He gave Roscoe everything he needed and gave us the confidence to care for him. He showed me his ear canal and how to make sure the medicine got all the way in there without hurting the dog. He also gave us a simple solution for his nose (stating that if it didn’t clar up, we would explre other options). I didn’t think the pricing was outrageous, it wasn’t cheap but this is a vet’s office. I definitely felt like the care and expertise Dr. Broder had was worth what we paid. I am looking forward to bringing Roscoe back in 2 weeks for his next shot and building a working relationship with Dr. Broder, who seems great to me.
Thanks, Dr. Broder — you made us feel a lot better about Roscoe. I am a petter pet owner because of what you have taught me.

This is in response to Dr. Broder’s response to my original review: I cannot believe you actually replied to me that I was not providing even minimum care for my cat. You clearly know nothing about me considering I do everything for all of my pets and always have. I would feed my pets before I fed myself if it came down to it. So how dare you say such a thing to me. And you just made yourself look really bad saying something like that. This is exactly how you treated me that very day when I refused another urinalysis because my cat did a 360 and was back to herself again. So thank you for proving my point with your attitude.
Unlike you, I actually remember the situation. You, however, just looked at a paper file to refresh your memory.
After we switched her food, she was better. I know $ 32 may not sound like very much to a veterinarian, but I found it absurd to pay another $ 32 when I felt that the food was working and she was back to normal. And it turns out that I was right, so it looks like I didn’t make a bad judgment call. I don’t really care what you say. I chose not to have another urinary sample run, and she was fine. So, it seems I know my cat better than you do.
There is nothing to address with my current vet. I’m not a moron as you make me out to be. My vet knows my cats entire history. While my cat has had further urinary issues in the past since I stopped going to you, they have not been due to crystals. She has not had crystals since. She is on a different Rx diet and it is wet food, which I think is the most important thing when it comes to urinary problems with cats. What you prescribed me both times were dry foods.
There were no inaccuracies in what I have said here, but of course, you feel the need to defend yourself. I just think it’s ridiculous to defend yourself in such a way as to also insult me in the process.
And in the case of my Mom’s cat (one of my childhood cats). The last name is Hickey and the cats name was Buffy. She was there to see you on multiple occasions and she was not getting better. When my Mom took her to my vet, the doctor noticed the large tumor under her tongue as soon as she looked in her mouth. So it’s very unfortunate that my Mom wasted so much time taking Buffy to see you, while Buffy was suffering the entire time.
I think you are a fine vet if a pet is healthy and there for routine check-​ups, but otherwise, I don’t have much faith. sorry. You still have customers who like you, but you can’t expect everyone to feel exactly the same and have the same experiences. It’s not like I just come on these review websites and give everyone a hard time. I don’t like leaving bad reviews, and it would be convenient to me if I didn’t feel this way about you. I am very picky with my pets doctors (more picky than I am with my own doctors), and I was not pleased after you insulted me in your office that one day. Nor was I pleased with the situation with Buffy. And I’m especially not pleased after you’ve insulted me again in your response.

I updated to two stars since some time has passed, and I’m not as irritated. Being referred by a wonderful rescue organization that offers discounts for adopting animals, I found the PAH’s practice to be a little heartless, lazy and disorganized to both pets and the new owners. But this is my own personal experience. I’m sure its not like this for every client since he has been in business for many years, as outlined in the response below. I have great respect for doctors, dentists and vets for obvious reasons. I have 3 cats and 1 dog. I went to him with a rescue cat and in the process of adopting the cat that I brought to him, as explained. Upon them messing up paperwork (about what was requested and what was actually done. rendering me needing another vet visit) and at the beginning of them refusing to further assist my cat, I took out my wallet and said that I will pay for anything more now if it will help the process and confidence in me as a customer. I could care less about the discounts, heck, I pay pet insurance for all of my pets today. The receptionist looked at me bothered and still refused but with attitude. She told me that I did not have to get «smart with her» and then complained to the vet. Seriously!!! My cat had been handled by many folks that week (being socialized for adoption), but I was told by the PAH vet that my cat is with aggressive behavior. However, I Confirmed that my cat did not bite nor scratch anyone there. He backed up his receptionist/​assistant and insisted that my rescue cat was aggressive. This did not sound like the cat that my family got to know over 3 wks. This cat is the most laid back out of my 3 today. Besides, if he was aggressive, why does he get along with 2 other male cats and all folks that enter my house??? Then as they gave the cat back to me along with my paperwork that was completed in error again now on my 2^nd visit, I could smell that my cat did #2 in the crate and was stepping in it. This is why they did not want to help because it was EXTRA WORK for their he and his staff. I offered to pay more and wanted to assist with possibly cleaning the crate and him there before I took him back in my car. I suppose this is aggressive, unusual, unreasonable and so on behavior to them. When they refused to help and my payment, I only encountered ignorance. I never raised my voice, but I did get snippy with the receptionist that kept getting my paperwork wrong, and the vet himself, which was justifiable. Below, he said that I had aggressive behavior… why, because I disagree with you and practically begged for help that day so that I did not have to drive with the stink my car!!! Aggressive? Me or the cat? On the same day, a few minutes later, I went to a my vet of in Norristown and they treated us with so much respect (like we were humans and animals, you know, God’s creatures) in treatment and customer service. They bill around 10%-15% higher on average at the Norristown vet that caters to cats only, but it is worth every penny. Yes, they also cleaned my cat and the crate! I cannot mention the name of my vet in Norristown because the last time I did, PAH requested that my post should come down.

I started taking my cat to see Dr. Broder two or three years ago after my family’s vet of over 25 years retired. Dr. Broder is thorough during examinations and very in tune to the animal’s needs. I appreciate that he is honest in his evaluations and gives me a few courses of action along with his recommendation. He reminds me a lot of my previous vet because of his professional yet thoughtful approach to veterinary care.
I first went to Plymouth after the local emergency care animal hospital recommended immediate surgery and extraction (of any broken pieces of tooth that might be floating around) for a lost fang. Since my cat was not bleeding or in any discomfort, I sought another opinion. I do not rush into things for myself, and I was not about to do that for my cat either. Dr. Broder was concerned but did not think that surgery was necessary. He had me monitor my kitty closely and suggested that I bring him back if the gums did not heal. Three years later my cat is doing just fine without his tooth, and I saved thousands on what would have been an unnecessary surgery.
I recently rescued a dog and immediately took him to Dr. Broder, despite the fact that I moved about 40 minutes away. I trust Dr. Broder and the friendly staff at Plymouth Animal Hospital, so I will continue to make the trip for my pets. I highly recommend Plymouth Animal Hospital for routine pet care and for the friendly, intelligent staff.

Dr. Broder is a fantastic veterinarian. He treats my 3 cats and dog. He had never seen my parent’s cats before, but when I called his office about a possible rabies scare involving a bat in the house, he saw all 6 of my parent’s cats without delay. He was very upfront with me about which shots were absolutely necessary and how often they must be given.
After my dog, Kody, was neutered at Plymouth Animal Hospital, Kody kept licking the sutures and area (totally our fault for not getting an e-​collar.) He eventually developed an infection. My husband called Dr. Broder and explained what happened. A few minutes later, my husband e-​mailed a picture of the infection site, and Dr. Broder immediately made prescriptions available for pick up.
The staff at Plymouth Animal Hospital is always very pleasant and helpful. See you guys soon for a refill on Kody’s heartworm preventative!
Anna Schatz
(Kody, Naomi, Precious, and Bella’s human)

Dr. Broder did an awesome job neutering our 9 month old lab mix — Deke. I was 30 minutes late dropping him off and the staff was patient and nice to me anyway. Deke had about 24 hours of being sore, but he barely licked and didn’t need to keep the eCollar on. The paperwork they gave us said to expect him to be slow or different for 1 – 2 weeks. Four days later, Deke’s scar is healed and he is back to normal with tons of energy again.
After reading past reviews and Dr. Broder’s responses, I was nervous about going in. If you meet him, he is a little shy and I can see how extroverts maybe would not like talking to him. What it comes down to is that he did an amazing job and the fact that he comes on here to respond to all of the negative posts shows that he cares about his business and his customers.
I recommend Plymouth Animal Hospital for dog neutering and will definitely take Deke back if I ever need a walk-​in appointment.

I have been taking emma there for 2 ½ years. Emma is a pitbull & most vets wont she her because of fact that she is a pit. The doc there is very nice & helpful.

Don’t believe the hype because I’ll sell it to ya straight. No prescriptions don’t come with appointments (and never have, trust me I have a mother with 20+ years in the vet field) and yes vets can and do make mistakes. Most people think they are a vet/​dog whisperer because they watch a few shows on TV when in reality they are the clueless ones. Now that that is out of the way…
The vet is good for what it is but I wouldn’t treat it as a animal hospital. Are you going to head to a minute clinic to get cancer treatment? Didn’t think so. It’s a clinic, not UPEN. Want all the fancy tests? Then go to a place that charges you accordingly and not $ 50.00… I mean, if you’re wearing a Michael Kors bag you should be able to afford it right? Asshat.

i have been taking my weimaraners zeus and zoe here for over 10 years — i love that we do not need to make an appt and the staff is always great even if there is a short wait — i have never had to wait more than 30 minutes despite just showing up — dr. broder has been excellent — he has gotten us through some amazing times (15 puppies over 2 litters!) and some tougher ones with relatively minor issues — now my pups are getting older and i must say, as a physician, i absolutely trust dr broder and his team

I typically don’t like to update reviews with the same rating as a previous one, but after the past few weeks, I felt like I had to. A week and a half ago our 5 month old puppy started vomiting and pretty much didn’t stop. We spent two long weekend nights at an emergency hospital and by Sunday night they wanted to do surgery, but at 1 AM on a Sunday night/​Monday morning we weren’t able to pull the funds together and they mentioned that our vet would probably be able to do the surgery and for less money. We called Dr. B first thing Monday morning and he reviewed all of the information from the emergency vet and had us bring her in that night for surgery. We dropped her off in the evening, and Dr. B told us he’d call with an update when the surgery was over and discussed the opportunity to spay her while he was operating so that we wouldn’t have to cut her open again in a month or so. We figured we’d be getting a call at 9 or 10 and had a plan worked out with family members on who wanted text and who wanted phone updates depending on what time we got the call. Dr. B called us a few hours later to let us know that he had to run out to a home to put their animal to sleep and to let us know Inara hadn’t received any meds or anything yet and was doing well, he just didn’t want us to worry if we didn’t hear from him until 9:30 or so since he wouldn’t be operating until he got back. We weren’t expecting a call until later, and would have been fine, but he went out of his way to make sure that we knew she was ok and that we were ok, too.
Then that Friday I noticed red tinged fluid coming from the wound. Dr. B was available on his emergency # and despite being closed, walked me through a Q&A session, assured me everything was fine, told me how to handle it, and let me know what to look out for so that I didn’t have to question every development over the weekend or take her to the emergency clinic again if it wasn’t necessary.
Dr. B has gone above and beyond time and again for us and our pets, and I can’t say enough how much I appreciate having someone that I trust to be able to take our furbabies to. Inara did great and has still loved seeing Dr. B on follow-​up visits, so she must have been treated well if she’s not afraid post-​surgery!

Worst vet I’ve ever used.
We took our dog for neutering using Friends of animal certificate. After the surgery, they didn’t put an E-​Collar on him and left him alone to take a lunch break. Our dog chewed on the surgery area and caused a lot of damage. When I see him on the second day in some cage at the basement, he looked terrible. We took him directly to U Penn Vet hospital ER and he stayed there for the next five days and went through another surgery. He fully recovered afterward. Our final bill is $ 5000+.
Up till this day, Dr. Broder refused to take ANY responsibility for this and pretty much just said if we want to sue, go ahead.
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Response to Dr. Broder’s comments:
1) Felix’s blood condition may contribute to his treatment at Penn; but I don’t agree that it is the only reason. If he didn’t get the chance to chew on the surgery area and cause so much damage, the recovery process might be completely different.
2) I talked to my original vet and the ones from U.Penn. No one said anything about the danger of putting on an E-​Collar on dogs. Felix has the E-​Collar on for 2+ weeks, not a single incident.
3) There was never any cursing or yelling towards you, not sure where does that memory came from.
Anyway, Dr. Broder certainly thinks he did everything right and it’s all the dog’s fault/​problem; I disagree. It’s just my opinion.

I’ve been taking my cat to Plymouth on and off over the past 9 years I’ve lived in the area. It was convenient to be able to walk in without an appointment and they had hours on Saturday as well. I never took her in with anything major (rashes, shots) until the end of 2011 when we started having problems with inappropriate urination (in her bed) which lead to them prescribing an anti-​depressant for her which was working but lead in a very short time to much bigger problems than a stray pee. I last went to see them two days ago because my cat hadn’t pooped in 4 days (side effect of the med) and as we were getting ready to go to see them at Plymouth, I noticed my cat looked yellow on her nose and inside her ears and I was alarmed there might be a liver problem.
It was a Saturday and the cramped waiting room was packed with barking dogs. We waited nearly an hour to be seen, by which time things had emptied out. I told the doctor what had been happening (or not happening as it were) and I mentioned I thought she looked jaundiced as well. I asked also if he though the meds might be connected to her constipation as I read that it is a side effect of that anti-​dep. He quickly examined her, not seeming to really listen to anything I had to say, denying that he had ever heard of such a side effect, and said her «color was in the normal range». They performed an enema and sent us home, saying to contact them Monday if she hadn’t had a bowel movement by then.
Monday comes and my cat has not pooped and she is STILL YELLOW. So I took her to Le Chat who confirmed that my cat had Hepatic Lipodosis and was in fact jaundiced because of it, her liver enlarged and prepared to have blood work and an ultrasound to figure out exactly what was wrong with her and what caused this. I was so livid that I was blown off when my cat clearly was visibly unwell. I felt like they had ZERO interest in the well-​being of my cat or taking into account my observations about my kitty who I have lived with for 12 years and know pretty well when something is off. Hepatic Lipodosis is a very common condition in cats and can kill them if left untreated — basically the cat stops eating or doesn’t eat enough and the body starts digesting itself which brings on jaundice.
I will never EVER return to Plymouth and unless you have a minor thing to deal with there medically speaking, I recommend you think twice before putting your animal’s health in their hands. They are cheap, but you get exactly what you pay for. Precious little.

I took my kitties here for a yearly checkup for vaccinations and to check up on my younger cat who was having some issues. The staff is very nice and the doctor was nice too. The best part about them is they have evening hours on certain days of the week till 6:45pm or so which is great for people like me that work and can’t do day appointments. Also, you don’t have to make an appointment to bring in fluffy as they do walk in hours. I thought it would be super crowded to not make an appointment but the two times I’ve gone there there was a 5 – 10 minute wait max. Great for emergencies! The prices are very fair and the facility is clean minus the smell of wet pooch (which I guess is 100% normal at a vet clinic). I will be bringing my kitties here from now on!

When we got around the 6-​month mark with Harvey, it was that time to get him the old «snip snip» and make him an emasculated pup. Harvey usually visits the doctors at Society Hill in CC, but when they told me it would cost over $ 400 to have him neutered because they would keep him overnight for observation I needed to find a backup. My boss recommended Dr. Broder as his beloved Izzy and Clark are patients at Plymouth and because he has only had positive things to say about the hospital. They are a part of the «friends of animals» non-​profit animal rights organization so you can order a certificate for neutering at a discount to keep your wallet happy and make sure that your canine and feline companions live a long and healthy life. There were no issues between Plymouth and Society Hill in obtaining Harvey’s up-​to-​date medical records, poochie was dropped off early in the morning and picked up later that same day with no complications.
Left with directions on how to keep an eye on his dissolvable stitches, instructions on how to care for the «tender area», it was a quick in and out deal. Harvey recouped in no time flat and was back playing with his sister in less than a weeks time. The stitches dissolved and/​or popped out on their own and there is little to no mark of the incision made. Way to go Dr. Broder, you guys are worth the drive out from Center City any day.