Rue 21

On New Years Day, Wayne and I ventured out to the outlets.
We stopped by this Rue 21, I usually don’t shop here neither the Forever 21 store either. I said, what the heck, I might find some cute blouses in here.
Upon walking in, I noticed the store was packed with kids playing on the floor, parents stocked around the clothing and a little boy pretending to solicit the perfume.
He walks over to Wayne and I and tells us he has men and women «flavors» on a thin white paper. I’m guessing he meant scents, so I smell the women’s perfume and Wayne smells the men.
The little boy walks away to get the actual boxes and asks us what we thought. I tell him the women’s perfume smells good and Wayne asks the price. The kid says $ 9.99.
I tell him maybe another time I’ll get it. He says, «OK.» He leaves walking back to his mum.
After browsing the junkie and expensive store, I remember how pleasant that perfume was and decides to purchase it.
When I get to the register, one cashier is sitting on the floor doing nothing, but talking to her other co-​worker whose working the cash register. They are speaking loudly about how they don’t like their other co-​worker.
The cashier: Josselyn doesn’t ask me how I am, doesn’t ask if I found everything alright, doesn’t ask me anything. So, I look at her as if so you aren’t gonna say nothing to me and my man and continue to talk to your co-​worker?!
So, the girl on the floor sees my face expression and decides to ease the tension and asks how did our New Year eve go.
Nonchalantly, I say it’s been good and that I didn’t do much. She replies, «me either». She cracks a fake smile as we are leaving.
This right here is what I witnessed no customer service skills. Two co-​workers talking crap about another co-​worker behind her back. No loyalty friendship.
They got a little kid doing their job of selling the products while they are running their mouths.

This store has horrible customer service. They yell at customers to «let you know» that it is closing time. They rush customers out of the store before it is time to close. I’m pretty sure their headquarters would not appreciate it. Their staff is completely unprofessional. The store is always overcrowded and is poorly managed. The manager Dylan was rude when asked his name and also the associate that yelled. Please save your time and your money and shop elsewhere! HORRIBLE CUSTOMER SERVICE!!!

Spend $ 40 and get $ 20 in rueBucks! The staff was friendly and helpful.