Randy’s Mobile Auto Repair

Several years ago, my neighbors had a GREAT experience with Randy’s with their motorhome. We had also recently purchased a motorhome, and had several bad experiences with another shop, so we made an appointment with Randy. Needless to say, it was then, and ALWAYS has been, a GREAT experience!
We have since purchased another motorhome, and would not consider taking to anyone other than Randy and his team!
In the past, he has solved issues that were not corrected by others, and my wife and I know that we have a trusted, competent, and honest resource that we will continue to use.
Thanks, Randy, Tim, Holly and the rest of the Team!

What a great crew they have Randy’s! Tim, Holly and the owner Randy really came through for us this morning. They were busy for the rest of the week, but was able to fit is in. The dealership wanted to charge an arm and a leg per say. They were very professional and courteous to us. Very fair pricing. I truly would recommend them to anyone that needs service. It seems they do a lot of other things their as well. I am all about promoting small business and this one is aces!

Simply the best! I’ve been using this RV house-​call service for years. He has always done a great job at a fair price. We live in our trailer full time so taking it in for service is impossible. I called Randy last week because my refrigerator/​freezer was not keeping things cold. He gave me a set of instructions to troubleshoot and diagnose the problem before he came out. I did what he said and, to my amazement, it solved the problem 100%. No visit necessary. And no charge! Randy’s Mobile has my complete faith and loyalty. Next, he is going to replace my aging power awning. Do yourself a favor and hire this guy.

My old Honda Accord died in Martinez one night by the freeway. I was stressing because I had just bought the car used on Craigslist for $ 1700. By chance I saw Randy’s online and called them. They sent a tow-​truck out for $ 100 and had it towed to their shop, no worries. They fixed the problem in a few days and the car has been good going on a year and a half since then. The people at Randy’s were very polite, professional, and didn’t try to rip me off (like most mechanics). The people at the front counter were all totally cool and made it an easy no hassles experience. Thanks Randy’s!!!
P. S. I need my front brakes done if you read this!!!

honest, professional, friendly, sense of humor (important!), won’t try to jack you in any way. Great work!

What stood out to me about Randy was how straight forward he was. He did his best to give the me the least expensive options for fixing my are while also being upfront about the options and the advantages and disadvantages of each. I was lucky enough to have my insurance help me out and get a full fix for a low price!

Randy and his team are very direct and attentive. I’m so glad I found that shop; they do first-​rate work. Our 2010 Sprinter ERA Camper van (61,000 miles) needed shocks and struts, wheel alignment, the refrigerator propane system had failed, and we had a handful of other Camper-​related issues. Randy gave me updates daily. The fridge now re-​freezes ice cream! Holly researched the right shocks (Bilstein recommended by Randy) for our VIN number. The job was done very quickly and masterfully. I’ll be back! Thanks a lot!

I’ve been going to Randy’s for years. I can’t believe I haven’t done a review for Randy’s yet. Randy and his crew are the BEST. He is the only guy I trust! Randy and his staff know what they are doing and will explain everything to you, so you understand. I would highly recommend Randy’s Mobile. You won’t be disappointed.

Truly one of the best repair experiences I’ve ever had. Randy, Holly, Tim and Denny were all fantastic, friendly and knowledgeable. I had a problem with my motorhome and Randy way beyond the two hours I paid for discussing everything, recommending options, and doing the repair. He is absolutely brilliant and scrupulously honest. They’re all wonderful people there. I’m so glad I found them. I give them my highest recommendation!

Sorry for the late post Randy, I am a long time AT&T employee (35 years), I recently attended a training class at the yard across the street from Randy’s shop. I experienced trouble with my 2003 Toyota Corolla. I was referred by the mechanics at the AT&T shop as they cannot work on personal vehicles. Randy treated me with the utmost respect in a way that I have never experienced in my life! I live in a West Sacramento so my company put me up for a week hotel stay and the first day my wife went into the emergency room so I had to go home the first day. Tuesday morning I went back to class then my car would not start, I wanted to go back and see my wife! Randy quickly got my car on the road so I could get on with my personal business. I had another BIG issue, and Randy treated me like I was family! I cannot say enough about the service that Randy and his crew bestowed on me and I am forever great-​full.

This review is solely based on my overhearing my Father’s conversation just a few minutes ago. He owns a Mobile home and needs it diagnosed and repaired as soon as possible. Dad was actually smiling during their discussion and that has yet to happen with the numerous places we’ve called already. Apparently dad had an appointment and is excited. This makes a daddy’s girl very happy so thank you for your wonderful customer service so far :)
I will update my review soon.

Randy is one of the most honest business people that I have ever met. He and his crew are also amazing technicians. Brought my Motor Home in, after having it worked on by a mechanic that Randy had referred me to. The referral was due to Randy’s hectic schedule, at the time. Anyway, Randy fixed the «repair» and he didn’t charge me anything! He said that because he had referred me to someone else, and that party did not finish the job properly, he felt that he could not have me pay for his additional work. Basically, Randy covered the other guy’s warranty! Additionally, he changed a burnt out brake light, and gave me some useful tips on other aspects of my particular RV.
I also noticed that his shop works on American and Japanese cars and light pickups. Looks like I have finally found a place to bring my Civic and my wife’s CRV!
George Harrington
Oakley, CA

I was referred to Randy by a long time friend who I knew wouldn’t send me down the wrong path. We brought our Tahoe to Randy to change out the driver’s seat (it had broken due to age, wear & tear). What we all thought would be a simple take seat out, put new seat in turned into a month + long process of trying to locate a «new» used seat for this vehicle (we didn’t want to spend $ 1200 on a new seat in a 10 year old truck).
After the first 2 seats were delivered to Randy and both seats were not what the sender had said it would be (even though pictures were sent and promises were made), we thought Randy and his team would give up and advise us to call the dealership and order a new one. We were wrong! Randy kept at it and seat after seat, & call after call — Randy finally found the correct seat that would work in the truck.
It’s awesome to know that you can still find people who will go the extra mile. Way to go Randy and Nick — and the whole team!

Well Unilocal I am sure deleted my review. I have again had an amazing experience with Randy and his team. I cant say one bad thing about them and have always been there for my son and I since taking my sons Jeep there. Wonderful and highly recommend them to anyone.

I just found this diamond in the rough a few months ago. I can tell you nobody is perfect. I brought my car in for some work and I had some issues with the service the team provided me. I reached out to the shop and Nick and Scott were above and beyond with their customer service. I eventually spoke with Randy who insisted on coming to my residence and inspecting my car. A relatively minor issue was causing major problems and as soon as Randy fixed it, the car was running great. The fact that the owner of the company went out of his way to come to my house fix the issue and explain everything to me is amazing. I wish I found his shop years ago. He has earned all my business and I have already referred several people to Randy’s shop.
Randy and his team are the best I have met in the automotive service industry.
Thanks,
Al

I went to Randy’s to get a prepurchase inspection for a 16′ used box truck I was considering to purchase for my business. They said they would charge $ 250 for the inspection, which seemed steep, but I figured it was worth it since we were paying a fair amount for the truck anyway! I booked my reservation the day before (when most other mechanics shops said they were too busy to take us).
We had never seen the truck, and even before I had them inspect it, it was clear it was in worse shape than I expected. The guys here were really patient, and said they wouldn’t begin billing me until I was sure I even wanted them to do an inspection. In the end we let the truck go and didn’t get an inspection done. The guys at Randy’s were all really understanding, and even gave us the preinspection form they used so we could have a means of really evaluating the trucks we would be looking at in the future. They also gave me a lot of advice in general about purchasing a truck. They did not bill me for anything.
These guys seem like they genuinely care.

The best auto repair in the Concord area. They are honest, accommodating and fair. I moved to Brentwood and miss having them in nearby.

The guys down at Randy’s shop are great. I have been able to call and get advice on some work I was doing at home. They have also done a motor replacement for me, with a very quick turn around on it! Randy’s shop is a trust worthy shop. I would highly recommend them!

Randy’s Mobile is great! Randy, Nick and all his staff have been servicing my car for the last several years and they always do a really good job. they are trustworthy and only do the work that is needed. They patiently explain everything to you and are always willing to go the extra mile. I highly recommend Randy’s Mobile for car service to anyone in the Concord area.

I live in SF, but was buying a car in Concord. I needed a used car check and I needed it done in a hurry if I was going to get the sale. I called Randy’s on a Tuesday afternoon and set a tentative appointment for the next day with Jessie. I was only able to confirm it after hours (after the price haggling was done with), but Randy called me back and assured me I could have the vehicle inspected in the morning before the current owner’s other appointment at 10:00 AM. The short story is that Randy’s came through for me and did their pre-​purchase inspection starting at 8:00 AM and the seller was able to take it back at 9:30, all while I was working in San Jose!
The car passed inspection and I felt confident in completing the sale. Because the vehicle was in near perfect condition they didn’t charge me for all the time they could have. I never even met the guys at Randy’s and I don’t live in Concord, but they went the extra mile to help me out. I’m sure they would go the extra mile for you.