O’Charley’s Restaurant & Bar

Three of the party had prime rib, it was OK just not real special. Baked potatoes were on the edge of old very tough near the peel. Service was prompt for what was I’m sure a rather busy New Year’s eve.

The food was good. I had the fried cod and shrimp combo with bacon smashed potatoes and hush puppies. The atmosphere was nice. It is very family oriented. The rolls were awesome.

The only upside to this restaurant is the server Tiger. He is usually incredibly busy but still attentive to any and all needs as well as entertaining for children and adults alike. I’m not sure if he is so busy due to his popularity or the incompetence of his fellow servers but my guess is both. There are several servers here who have been here for years… which may be the reason I’m always so disappointed every time I give this place a try again. Between Chili’s next door and Applebee’s a block away, I don’t know how they have survived this long. The food is only soso, their kitchen often has nasty grades and the service is a hit or miss. They NEVER have rolls when I go, apparently people forget to put them in the oven?! It’s whatever because they are free but you would think they would have them if that’s what they are known for. You always see some lost new girl schlepping it in a corner somewhere while the really loud obnoxious waitress who is so flirty with the bartender just hangs out whether she is in uniform or not.

Ate there for lunch today, and it was sub-​par at best. I had the chicken pot pie. Never again! I’ve had better at a fast food joint. Their service is spotty, although today it was pretty good. I’m just tired of paying for meals that I’d rather not eat. Probably won’t visit here again for awhile.

I will choose this restaurant again. They had to cook my food a little longer but that’s okay. They were very prompt about it. The food was amazing and the service was just as good.

I am told this is a chain, but I wouldn’t have guessed it. I went there for dinner on a Monday around 6 PM.
For a chain, the food was pretty good. I have the steak and salmon combo with rice and broccoli. It was good. Definitely a place I could eat at for the week. They have a diverse menu with plenty of options). For the price, it is worthwhile.
Service was very friendly and helpful (even got me a sample of grits when I asked what they were).

The asian waiter ‘Tiger’ is awesome! Had him several times and he does it right. Jokes, service, this guys a class act! Food was good too!

We were seated quickly. Unfortunately, the waitress told us that the receptionist triple sat her. ?? I guess she had too many tables to wait on now. I told her that was fine. Well, it took about 40 minutes to get our meal. A few items that warranted my low rating were a gnat in my water, the extremely long time to get our meal and my steak, though tasty, was cooked well instead of the medium that I ordered.
Overall, I guess I am rating my «experience» at this restaurant low. Maybe on a different night, with a different staff, my experience would have been better.
I would note that the yeast rolls were really good and the waitress was apologetic.

Just left this O Charleys for an early lunch after a night of drinking.
I was wowed by the customer service from start to finish.
We were welcomed and sat by a nice lady with short blonde hair and was taken care of by Brittany (I“m pretty sure that was her name, I had a long night…) .
Brittany was very friendly with southern charm.
Complimentary rolls were brought out with our sweet teas.
An order of nachos, two drinks, two meals and a dessert sampler only set me back $ 35.
Too much food to eat, so we packed up left overs for dinner.
The club sandwich is delicious and my bf had no complaints about the chicken tender sandwich. He had his buffalo style… this item has been discontinued, but the staff with gladly oblige if they have the buffalo sauce.
My only complaints are that our drinks couldhave been re filled a little quicker and a pet peeve of mine is putting lemon in my drink without asking. I know this is a little too picky, but I do not enjoy lemon in my sweet tea and absolutely hate the seeds that tend to gravitate towards the bottom. A quick question asking if I would like lemon would remedy this problem, although I guess I could say «no lemon» when I order.
Love this place. Ask for Brittany.

Very friendly and attentive waitstaff at this location. In addition to our server, two other people came up and asked how we were doing. There were no obvious gripes with the fact that everyone drank water w/​lemon or that we had two groups of 4 (out of 5) people sharing a couple of their large portioned meals. This showed professionalism from our waitress and definitely earned them a good review.
The food went over well with everyone in our group. The BBQ ribs were very good, although not the meatiest ones I’ve had (i.e. compared to Lancaster’s). The balsamic vinaigrette is good enough to make you want seconds on salad or wish you saved some bread to dab the rest of it up. My uncle claims they have the best buffalo chicken sandwich he’s ever had so I’ll need to give it a try whenever I get a chance.
We went on a Saturday night so the place was quite busy, but due to our providential timing we were seated relatively quickly. The food primarily consists of standard fare for a mid-​market chain eatery, but they do have a decent selection of seafood that gives a bit of an edge. Unfortunately all drinks are listed on the drink menu so if you fail to look in advance you may feel like you are on the hot-​seat when it comes time to order.
All in all not bad.

YEAH, Great food with a changing menu. I especially like the Salmon. The draught beer is usually fresh even though the kegs are three miles away and the beer sits in the lines. My review has gone up since the smoking BAN. Friendly bar and waistaff and many regular customers.