French Lessons

The whole upstairs area was on sale 40−70% off when I stopped in this past weekend. Among the sale items were plenty of dresses and tops from Milly, Diane Von Furstenberg, Vince, Rebecca Taylor, Theory, 3 Dots and Ella Moss. There were also stacks of jeans on sale from Seven for all Mankind and Citizens of Humanity.
I snagged a Trina Turk dress half off. I also saw another I really liked but the zipper was broken. They offered to get it for me from their Wellesley store but I was leaving the next day so that didn’t work.
As my purchase was rung up I was offered a garment bag for my dress by one shopgirl and then the offer was swiftly retracted by another because the dress I bought was on sale. Both were apologetic, but seriously? If you offer a woman a garment bag and she accepts, give it to her. And after all, even on sale, this dress was still well over $ 100.
I liked French Lessons whilst shopping but their garment bag cheapness left me feeling less than fabulous about the place.

I only got to stop in here for a little while while touring the downtown area. The shop is clean, well organised and has the typical boutique atmosphere. The staff was friendly and inviting but not pushy as I browsed. The clothing has obviously been hand picked and is high quality with the price tag that comes along with that. That’s the only minus star I saw about the place. Other than that it could be a good place to buy that special staple piece for your wardrobe.

Clothing is nice, customer service is not. Unfortunately staff don’t seem to know a lot about the fabrics of merchandise and the wear and tear, and with such a tight return policy there isn’t anything you can do if you aren’t happy with your purchase. It’s too bad because the potential for a fantastic shopping experience is there, but the follow through is overlooked right now.

This is a great little store near the corner (of Thoreau??) right in the center of town. I’ve been coming here for years whenever I visit my grandmother to eyeball the gorgeous dresses by designers like Jill Stuart (a personal fave). It’s an expensive store, but then you remember you’re in Concord.