Given that this is «the local» FedEx office for a 20+ mile radius, I am surprised there were no previous reviews. My trek to FedEx to retrieve valuable items is 30 minutes. There are times when the wait is longer than I think it should be, but for the most part, I am in and out in a few minutes. There is typically only one person on line to retrieve your package but there may be two during the holidays. Why not five stars? They do not have a public restroom. If I arrive from another location(other than home), this is typically an issue with the kids… Also, make sure you have proper ID to retrieve your package.