EPIC Insurance Brokers and Consultants

This company is not to be trusted.
Over a month ago I was traveling down highway 87 behind a Borelli truck when debri came out of the back of the truck and hit my windshield, putting a large chip in it. I took note of the name on the side of the truck and pulled over at the next exit where I called Borelli. They referred me to their insurance company, Jenkins Insurance Group, who called me and spoke to me for 5 minutes. 5 minutes. They said they would get back to me. 5 weeks later and numerous phone calls to the company and their insurance company, Jenkins Insurance Group, with no returned phone calls, as well as rude officers when I do actually reach someone, I finally indicate that I will be calling the president at Borelli, if I don’t get a response. Several other officers actually told me to stop calling– what 4 phone calls in one month trying to just get an answer is annoying to you? Try driving around with a crack in your windshield. I get a response from the insurance company, Jenkins Group, saying I have no proof of what happened and they are refusing to pay. Nice.
I call moments after being hit, I get no response for over a month after e-​mails and phone calls to the Jenkins Group Representatives and then they tell me that I don’t have proof only after I threaten to call the president to get some type, any type of answer. I love when a business conducts itself in a professional manner.
What type of proof would they like, a video of it happening? What do you look for in an insurance company? Responsiveness? A thorough investigation? Quick action? Pleasant customer service? Nope, nope, nope, and nope.
Go somewhere else.
Very unprofessional.

I’ve been amazed at every turn by the customer service and cost-​effective products offered through this company.
Their product is the most competitive I’ve been able to find. And this is NOT for lack of trying! I firmly believe in searching the market from time to time. This company’s product for the pest control industry has proven (in my experience) to be unbeatable.
Their staff is very on point. I receive near-​immediate responses via e-​mail and fax. And the overall consistency of the service is perhaps the most impressive part of their operation. I confidently recommend this company for your business insurance needs.