Diablo Rooter

Kevin was wonderful — prompt, knowledgable, reasonably priced and a really nice guy. I had found him on Unilocal,and told him that I’d write him a good review. He responded that he doesn’t own a computer but that sounds very nice. Thank you.

Kevin found a crack in my kitchen sink pipe that other plumbers missed. Kevin showed me the crack and fixed it in no time. Kevin is honest and reasonable and doesn’t do that worked that’s not needed. I would recommend him to everyone.
Thank you once I start my real estate I would recommend him to my customers for sure.

I didn’t get anything done by Kevin, BUT that was because he was so backed up that he couldn’t get to me today. Instead, he referred me to a larger company. What can I say, very professional and I am putting his name into my iPhone for the next time.

Kevin was courteous and prompt with same day (Saturday) service! He also revised our price down once he started our job, because it turned out to be easier than he expected. What plumber does that? We will definitely call him again!

Professional, friendly, helpful. What all businesses should be.

I would give Kevin 10 stars if I could.
On Saturday we recognized our shower was backing up. No time to deal with this because we were heading up to Yosemite for my companies holiday party. When I arrived at our lodge and checked in I Unilocaled plumbers.
Read Diablo/Kevin’s reviews and knew he was our man. He 1^st informed me that he was booked for the day and recommended another plumbing company. I told him that we were away and would be back on Sunday. He asked what time and I told him noon. He said he’d arrive by 2pm and got the job fixed at less then an hour.
He was VERY professional and charged a fair price. I actually felt it was a great deal being it was on a Sunday and it was out over his coverage area.
I would recommend him over and over.
Btw, his recommendation for the other company had a Unilocal review 4.5 stars but they only work mon-​fri from 8 – 5. No weekends.
Kevin, you are my wife’s hero.

When I called Kevin in the morning he was in the middle of a job, but very promptly in called me back. When he learned that we could not wait until he was available, he was quick to let me know what a reasonable price for the service I required would be and then to recommend another local rooter to do the job.
This is the kind of honesty and customer service I like to support!

Great service and great prices! My previous plumber of 25 years passed away last year, but I now have a new business relationship with Kevin and Diablo Rooter! Use with confidence! Kevin is really easy to deal with.

I called half a dozen people before I booked with Kevin. He was very professional and courteous. Everything we needed was taken care of quickly and very affordable. While I hope I won’t need him, he will definitely be my first call for any future plumbing needs!!!
Thank you, Kevin! My family is so grateful!

Kevin did a great job! Fast and super affordable! I will definite call him in the future!

Kevin the owner is great: fast, courteous and reasonably priced. I’ve hired him 3 times, the latest to replace the garbage disposal, he fixed it the next day and already had the right replacement in stock.

Kevin is wonderful! He’s come twice now and always responds right away and knows just what to do. He’s quick, courteous and always wants to do the best job!

My parents needed a new garbage disposal (at least they were told by their building maintenance guy that they did), and they referred me to Diablo Rooter. Kevin returned my phone call within minutes, and gave a fair quote to replace the disposal. When he got to the apartment, we found out that the disposal didn’t need replacement, but was only stuck. So, he didn’t replace the disposal and saved my over $ 100. He easily could have replaced the disposal anyway and made more money., and no one would have been the wiser. Now THAT’s honesty. To me, that’s the most valuable trait in a tradesman.

A++
Thank you Kevin. See ya next time.

This review is only for how wonderfully pleasant Kevin was. I truly believe he meant to be helpful, as he himself was unable to service us, but recommended another plumber. A HUGE word of advice, KNOW HOW THE PERSON WORKS that you’re referring clients to. Harry was the very worst contractor experience I have EVER, EVER had. Not your fault Kevin – I was referred to you from Mitchell (who also happpened to be busy that day).

Called on Saturday afternoon when we noticed that you kitchen drain was clogged and water would come out of the laundry room when we used the plunger to clear it out. They were on another job but promised to call me back in 30 minutes to give me an ETA. They also mentioned that if I found another plumber available in the meantime, to use them instead. As promised, they called me in 30 minutes and gave me a 60 minute ETA. After they arrived on time, they quickly accessed the situation and got on top of my house roof with a long snake to clear the pipe to the kitchen drain. The cost for the work was more than acceptable, specially considering it occurred on a weekend. I will definitely use their service again if other plumbing issues arise in the future.

These guys are great. Another service company had left us in the lurch and Diablo Rooter rode to our rescue. Even though it was late in the day, once I explained that my wife’s chemo made a working toilet even more necessary than usual, they promised not to end their day until they fixed it. Within an hour they were at our door and 20 minutes later, everything was good.
A great, fair price. Fantastic service. Nice people. Diablo Rooter is our new go-​to company for plumbing problems.

Long story short, a drunk driver crashed into the main water valve outside the house. The police came and swept the driver and her car off and the EBMUD shut the main water valve off that night because of the broken pipes and spouting water. And our home with 2 adults and 3 children had no running water.
Of course it was a Friday night, so the very next morning I started calling every plumber that serviced the Walnut Creek area without much luck. Most of them were happy to come out first thing Monday morning, or were half asleep, or were just too busy at the moment to do the job that day. Luckily I spoke to a very polite gentleman named Kevin who was also busy that day but was willing to make some time that afternoon to assess the damage and to see what he was able to do.
He came out that afternoon, evaluated the damage, and in a completely calm and professional manner, explained everything that needed to be done and why. Within 2 hours, he had everything fixed. What a relief!
It’s just not often that you run into a person like this — hard working, professional, kind, honest and reasonably priced— and I couldn’t appreciate it more. I wouldn’t hesitate recommending Diablo Rooter to anyone and everyone!

This is a example of a company that emphasizes, customer service!
My family had a plumbing issue that had been a reoccurring problem. We had in the past called on services with other contractors to fix our issue. Our problem never got fixed. So this became a repeat problem.
I called Kevin of Diablo Rooter. He was polite and honest to the point. He made room in his busy schedule to help us. When he arrived he found the issues and explain the problem. He was budget friendly. He was a great experience.
If you need a plumber, please use Diablo Rooter and you will not be disappointed. Kudos to Kevin.

Wow. I was having one of the worst days of my life and almost completely broke, literally on the edge of a melt down, when Kevin came and fixed everything!!!
I left for vacation a week ago on the same day my bathroom flooded with sewage water and I slipped and injured myself landing in that nasty stuff. I put towels over the mess and washed off the best I could before my 13 hour drive out of town.
I returned to the same problem. I had previously used another company to a tone of nearly $ 230 just to clear my main drain. They saw sucker written on my head and pulled the rug out from under me. I had never needed a plumber before. So you live and you learn I guess is the lesson here. Hopefully you read this and skip the expensive part of your lesson.
After being ripped off by the other company, who then told my girlfriend my plumbing was backwards and they could fix it for 10,000 bucks, LMAO, I then went the ultra cheapo route and rented a drain snake from Home Depot for $ 65 which did nothing but frustrate me, make my clothes and car stink and me feel even more like a failure.
This is when I made one of the best calls of my life! I called Kevin at Diablo Rooter who came out and cleared my main drain very, very thoroughly and even cleaned my bathroom sink with a mini drain snake at no extra charge. He was over 3 times cheaper than his competition and was unbelievably nice about it.
I overheard him on the phone talking to another customer who called. He explained that he could not get to her today but he could recommend people and if they were busy to call him back and he would try to make it work but not to call a random person out of the phone book. That there are too many phony rip off artists out there. I myself am the collateral damage of this very thing that is giving plumbers a bad name. Thank god there are still some people like Kevin at Diablo Rooter out there! Thank you so much Kevin!!!