Dental Specialty Group

I was fortunate to come upon Dental Specialty Group through a referral from another dentist for some emergent pain I had been experiencing. Dr. Khazaie was most capable, emphathetic, and professional. His staff, both front office, and dental back office, are also top notch! My initial expectation for my visit was just to get some respite from my pain, but I ended my visit quite blown away and totally stoked as I had found my new «dental home» where I felt comfortable (and I’m one of those people who don’t necessarily look forward to going to Doctor appointments). If the previous sentences were not succinct enough for you… TOTALLY RECOMMENDED!

I love this dental office. The hygienist is fantastic and extremely sweet the front office staff is the best and very well trained. The assistant, Nancy is
Exceptional in her professionalism. Such a great
Practice. I highly recommend.

I love this place! They have been so great with my kids, I feel comfortable knowing they are in good hands. And Shabnam is wonderful — generally, having a cleaning might not be a very pleasant experience but she is very nice and knows what she’s doing!

New to this practice for pediatric treatment. The office is clean and staff is kind and professional. It was a relief my daughter was treated like a superstar during her visit and the wall of prizes made the office one-​of-​a-​kind. I would recommend this practice to friends and family living in the area or do not mind the drive out for some quality and high-​grade service.

Office staff is friendly and Dr. Khazaie is very efficient and professional. What could have been a superior experience was marred by erroneous billing, which added thousands to my out-​of pocket expenses. I requested a plan for me procedures to maximize my insurance participation. Two procedures were not included in the plan but when this omission was discovered, I was ambushed during my next visit where I was notified that I would be paying for my cleaning and the charges that were not a part of my initial bill. Had there been proper billing or early notification, I might have mitigated some of the costs by increasing my FSA allowance. As a result of of the omissions, the final procedures have been delayed, which may compromise the final outcome. I referred a colleague to this practice and now I find myself extremely disappointed and worried about her experience at this practice.

I’m writing this review for my husband. I’m very disappointed with this place for the following reasons.
First they tell my husband to transfer here on Mar 9 & then 3 weeks later they are telling us to go back to the other provider where we came from. They are claiming «Conflict of Interest» and against their protocol, but yet DeltaCare who is the insurance carrier never heard of it. DeltaCare even stated they transfer members all day long from one provider to another, at anytime, as long as the members ask. So, is this place racist or prejudice?
2^nd) Their charging my husband $ 200 more from his original copay of $ 400 for a root canal, and their using a drug code to justify it according to DeltaCare. However, according to Sandy from this office, it was only a gum injection. Now what root canal that normally cost $ 1000 will not have the gum injection for numbing? And again, even DeltaCare, after my husband spoke to them stated, it was «INCLUSIVE» when performing the root canal.
3^rd) The receptionist lured my husband in here on Mar 9, for a «FREE» Consultation, but today on April 8, 2016, we get a bill for a «Consultation Fee» of $ 70 ! This is one month later from having been seen on Mar 9. Now, will they really allow you to walk out of there without paying your copay? NOT… Emily said it was a Free Consultation, before & after as he left on Mar 9.
Rather, this is in retaliation due to the fact my husband asked to be referred out from their office on April 5 because of their additional charge, and to another Endodontist office So, either Mary Ellen (the manager) or Sandy… Concocted this idea to bill my husband for what they now claim a «Consultation Fee»…
For now, he’s only resolution is to file a grievance with DeltaCare, or to file complaint with BBB, or Consumer Affairs. That’s too bad because I liked this place in 2011 when my son had his tooth extracted here. The pediatric Dr really took care of him which is why l’m not giving 1 star. I wonder whats changed?

Would highly recommend this dental office. I have been going here for 2yrs. They are professional and have never had any issues.

Dr. Khazaie will go above and beyond to make you satisfied. He knows what he’s doing and he is very knowledgeable in the field of prosthodontics.
I am still working with him on my dental implants /​denture project and so far I haven’t faced a problem.

We have been going to this dentist for years. The service and care they provide is exceptionally good. Everything is very clean and neat. They always greet us with a smile and do their best to accommodate our needs. We actually moved to Alameda two years ago but still go to this dentist because of how great they are! They have a pediatric side and an adult side to accommodate the needs of our whole family. I highly recommend them to anyone!

I had reviewed this office years ago (gave 3 stars) but I felt the need to fix my review. We have still been coning to this office, and they really have improved! I was upset previously because of the wait time. If I make an appt– I want to be seen within 10 mins or so of that appt time. Well, in the past few years, they have gotten SO much better! I never wait more than 5 – 10 minutes past my appt time. I’ve seen the same hygienist for years, and she is so great. She always remember my family and I. and is always careful to remember my problem areas (teeth sensitivity) and cleans accordingly. My kids have never had a problem getting their teeth cleaned here– the kids rooms are fun and friendly. They’ve definitely come up from 3 stars to 5 stars! THANK YOU!!!

I love my Dental Hygienist! She is awesome. She always answers any questions I have. She is always cheerful and smiling. I highly recommend Dental Specialty Group.

Very friendly staff that keep their appointment times. It’s also very convenient because adult dentistry is on one side and pediatric on the other side. My girls love their dentist! They’ve recently added orthodontics to their services.

Me and my family have been patients here for several years and we love and appreciate the dentists and office staff. You get what you pay for and they provide quality services and genuinely care about your oral health. They have corrected a lot of poor dental work done at previous dental offices and are totally honest and trustworthy.

This office has wonderful front and back staff. My children love this office and has by far the best pediatric dentist Dr Mahsa. The Dr is very sweet and has a lot of patients with our children not only that the work she does is out standing Our experience with this office is outstanding! We are greeted warmly they make our kids feel very special. The assistants in back are also great Sarah and Vicky. I also see the hygienist for my cleanings who is also outstanding and very gentle. Dr Reza Is also outstanding in his work and is ver concerned of his patients needs. I recommend all my family and friends to this office. They do everything there.

Ive hated dentists all my life but i love these people. Trustworthy and professional — might cost a little more than other places but you definitely get what you pay for with these guys. Root canals were painless and my crowns feel like a dream!!!

I wanted to report that after the Dr. saw my review he contacted me and has been working with me to resolve my tooth issue. He has changed some of his office staff but there are a few that remain that either need to be retrained or replaced. He seems to be in the process of trying to replace his staff with qualified staff but I know it’s not easy. As of today. I’m comfortable that he will continue working with me until my problem tooth is fixed and there is no more pain. I have at least 2 more visits to go. We shall see how the office changes during this time and after that time I will edit my review once again. But I did want to at least add a couple of stars and some positive notes as the doctors there are working with me to fix things. That’s says a lot.
The first time that I sent to this office I wrote the following: I have to admit no office is perfect but this office is absolutely horrible. The front end and back end staff have no clue as to what’s going on and who is doing what. I called weeks ago to schedule a root canal, gave them all of my insurance info and when they called to confirm my appointment, I found out that the guy who I spoke with only booked a consultation even though he confirmed when I made the appointment that I needed to have everything done in one trip. Sadly, no one there had a clue. Then I find out that my insurance will not cover and I had for fork out $ 2,200. This all due to them not paying attention and prepping for a root canal.
Dr. Amanda and her assistant were very nice and performed the necessary work.
The technician that came to take my X-​rays had no clue which tooth she was supposed to X-​ray.
The other office staff that prepared the estimates tried to help with an X-​ray and was stretching my mouth when it was clear the film was not going to fit and her response was that I was numb so I shouldn’t feel it. Well, I definitely did and the corner of my mouth is cut.
Then the front end staff was giving me the wrong medication. One that I would have had an allergic reaction to. If I did not catch it then, well you can only imagine.
This office needs to clean house with their front end and back end staff. If it wasn’t for the intense pain that I was and going out of state in the next few days I would have walked out.
I asked to speak to the owner but imagine that, they completely ignored my request. Thus, this review. I sincerely hope they read this and take action to resolve all of their issues.

Best dentist I ever had and the best office staffs! Everybody’s friendly and warm.
follow up right after discharge makes you feel good and important :) Love this place!

My Dental Hygienist Shabnam is the Greatest. She is quick and has patience. She even set an appointment 6 months out for me. Everyone is really nice.

We are just finishing our treatment plan for orthodontics and are very, very pleased with dental specialty group. The prices were reasonable and we had a great payment plan. The dentist and staff are warm and personable. We had lots of questions over the years during the process and we always were supplied with great information and details.
(My teen is very curious so we had lots of questions!)
Now coming in for our last few retainer checks, I highly recommend dental specialty group.

***DO NOT COME HERE UNLESS YOU HAVE A LOT OF MONEY and like to be treated bad when you disagree with the treatment plan***
Friendly dentist, the RDA cleaning my son’s teeth was VERY friendly (I really did like her) but I had to switch to another dental facility and file a grievance complaint for these reasons:
1. They will screw you by creating a treatment plan outside of what your insurance covers. THEY WILL FIND WAYS TO MAKE YOU PAY OUT OF POCKET.
2. The RDA stated that they do offer silver and white fillings. But Billing (Mary Ellen) stated that they do not allow silver fillings on permanent teeth in this facility due to mercury concerns. Yet they will allow it on a 4 year old child.
3. They do NOT take dual insurance. My daughter has dual coverage and they refused to take that!
4. My son is 4 years old and they were forcing me to have him partially sedated vs the laughing gas. I called other dental facilities for a 2^nd and 3^rd opinion and they agreed with me. Low and behold, I look at my insurance and for my son to be sedated, it would cost me $ 200 out of pocket. HMMM… now I see why they were forcing me to have him sedated.
Friendly dentist, friendly RDA, unfortunately Mary Ellen from billing is rude. She gave me an attitude in the office (after waiting another 40 minutes to go over my daughter’s treatment plan) BECAUSE I called her out when I caught her lying to my face.
Mind you, I’ve seen many dental X-​RAYS and I know how a decayed tooth looks like on an X-​ray (I would always bug my previous dentists to show me lol). And of course… they claimed that all my son’s teeth was rotten. MMHMM! I think I would know if it was.
Never again.
TOO EXPENSIVE!