Concord Uniforms

This place has great customer service and people are always more than willing to help. They remembered me from over a hear ago when I never needed up picking up an order I paid for and credited it to my recent purchase.

Place to go to while I’m duty. Good customer service here, pointed me to the correct direction and got my embroidery done in a timely manner. Go in with an open attitude and their jokes will be extremely funny. I had a great time talking with the employees here. I’ll be back when I need more supplies or clothes.

This place is awesome. I’ve never had a problem with products or services and they have truly helped me out of a few jams.
Many complain about the «outrageous prices» of Concord Uniform. These people clearly do not understand something called value. If you buy a pair of pants for $ 99 and pay nothing for alterations, the pants are $ 99. Other uniform shops have items for a bit less, but charge $ 10 per alteration, easily driving the price higher.
As for service, there have been many times when I have needed something quick because I was in a pinch. Almost every time, they were able to accommodate and fixed/​altered while I waited.
Many complain that they are not as cheep as some online retailers. Well, if you live in one of the highest rent markets in the country, there is going to be a bit of an additional cost for the convenience of not having to drive very far for your products. This cost is not placed by them, but part of their overhead to stay in business.
Truly a great place for your uniform needs.

Great place, when I need alterations they take care of me! Kenny, Rick and Julie make it fun and easy to get uniform.

I have bought uniforms from here for years. My agency recently changed their contract from Concord Uniforms to Briker-​Micolla (Hope I spelled it right) in Oakland. So I called Briker on Monday to see if they were open and they were closed for the next few days for inventory. The uniforms I need are $ 102 a set at Briker. Since I was in need, I called Concord and they charge $ 138 a set. Now I planned on buying two sets and boots. I explained that and asked if they would match pricing. They told me «No», we don’t do that. well I’ll drive to Oakland to save $ 72. Concord, you’ve lost my business for good…

I’ve always had a positive experience here! Everyone is so friendly, and very helpful! They have helped me out in ways I never expected! And always went the extra mile to make sure everything I bought was perfect, and tailored to exactly my size. Wouldn’t go anywhere else!

First and last time visiting this place. I just moved to the area from Massachusetts where my ambulance service and local uniform shop had a great working relationship.
I went to Concord Uniform to have my patches replaced with California patches and to get a new job shirt. There was an older man and a younger man working the counter, no other customers in the store. I went to the counter and asked for a California Paramedic patch and was simply told «No» by the older man. I showed him my Massachusetts patch and said it would be an EMT patch with a paramedic rocker was told «No» again.
I felt completely dismissed, his attitude made be feel like it was inconvenient for me to be shopping there. I didn’t even bother looking for a new shirt and left. I don’t know who runs this place but they should really talk to their employees about how to talk to customers.

I have been very happy with this place. Kenny always does everything he can to accommodate my needs. Yes, they don’t always have everything in stock but that’s just how it goes when a retail shop has to stock for so many departments.
I have worked retail and understand they must charge more than online or lower-​rent area retailers to stay in business. I am happy to support them.
They have turned around alterations while I wait or same day when I have been in a pickle and needed it quick. They always make time for me even if I’m rushing over and get there two minutes before closing.
Julie does great work and Kenny does a great job marking things up to fit just right.

If they don’t have what you need in stock it takes them forever to get it. They said 10 days and it took 5 weeks to get 2 uniforms! No customer service skills and are a joke. Will never go there again.

Absolutely the best shop around! Been seeing Julie and Kenny since 1996 when they were at Butler’s. They have provided the same service since! They have built their own one stop shop that NOBODY else can touch!!! If you want it, they got it. If you need it, they’ll get it. If it’s broke, they’ll fix it. If it’s not made, they’ll make it. Need I say more… see for yourself.

Hands down the best uniform shop in the bay area for police! Kenny and Julie are awesome! Their attention to detail is excellent! I will not go anywhere else for uniforms.
A more detailed review to follow…

It’s always a pleasure joking around with Rick and his pebble like personality! Julie is great and can always get my special orders done right, and hopefully Kenny gets better soon– missed you this time, but I’m sure you’ll be better when I pick up my order.

Service is very bad. They nickel and dime you for everything. There’s two owners there and they are never on the same page. Kenny would say one thing and Julie would say another. Co-​worker bought uniform from there. Then picked it up and when he got home and tried it on, the short sleeves were waaaayyyy too long, down pass the elbows. Then he took it back and before he could finish who ever it was said «that $ 34.00. MY GOODNESS, minor alteration is gonna cost $ 34.00??? That’s ridiculous !! Owner Kenny has a big chip on his shoulder with major attitude. Julie is not bad. The other guy has a sense of humor of a rock. Either way, I would rather drive to Solano Co or Alameda Co. I don’t understand how people can give them a 4 Star Rating ! Sure it’s convenience but that’s all they are. The prices are just too high and service sucks. I don’t care how convenience they are. I rather order my equipment online. There’s more negative comments but I’m just too pissed off with them now.

I had ordered a pair of Danner boots through them and I was told they’d be in within a week and a half. After waiting for a month I decided to get my money back. At this point I should have ordered direct or through Amazon, I’m sure I would’ve received them in a few days. The staff is nice and the place has an ok selection. 3 stars is for my extended wait. If I would’ve received a courtesy call to let me know what was happening rather than me calling and annoying the staff, they would get a higher rating from me. It’s not a bad place, but I would recommend ordering any gear they don’t carry directly from the company or Amazon.

The best uniform shop in the bay area. The staff is extremely knowledgeable and helpful. I will never go anywhere else.

My husband goes here for all of his uniform/​equipment needs and is impressed with them completely. They are fast, friendly and know what they are talking about. He broke the zipper on his duty bag and needed it fixed ASAP. I called around our area trying to get it mended and no one could do it in less than a week. We called Concord Uniforms and they said they could do it that day. The bag wasn’t repairable so we bought a new one. Within a few minutes they had stitched his name on the bag and he was good to go.

After having multipe bad experiences at Galls uniforms, I have been coming here for my uniform needs. There is always parking which is nice and very rarely a line at the store. They usually are able to do stuff while you wait but sometimes when they are busy (usually getting uniforms ready for an academy class, etc), it will be ready within a few days. For something they did not carry in store, they were able to special order it and it arrived pretty quick. Their tailoring skills are also much better than Galls.

I’ve been purchasing uniforms from Concord Uniform (Julie and Kenny) for years and have ALWAYS been 100% satisfied. The selection and service (like the quick on-​site alteration) has been perfect. Can’t say enough how happy I am with these folks.

I have spent 13 years in need of uniforms for my job. This store is hands down the best. They alter on sight when they can and have a quick turn around if not. They have a great selection and reasonable prices. The staff is always helpful and friendly. Highly recommend.

I had a uniform emergency at work when my zipper came off track. Everyone there was so nice and the shop was able to hem my new pair of pants while I paid for them (on my lunch hour).
I’m always pleased with the quality of service and selection that the shop has to offer. On a side note, I love the fact that they are open for a few hours on Saturdays.