Citibank

I was very impressed by proactivity, experience, positive attitude and willingness to find a solution shown to me by the team, which is working here.
I’m still under positive impression and going to recommend this branch of Citi to my friends and partners.
Special thanks to Mari and Maricel, you ensured me that difficult you can do immediately, impossible will take a little bit longer, but you will succeed by all means.

The ladies that work here are always really friendly when I come in. They always greet me and remember who I am, which is great customer service. I enjoy chatting with them while I make deposits. Even the branch managers are often walking around and saying hello. Really nice branch, even though they don’t serve drinks and cookies like my Chase bank.

This Citibank is pretty awesome. The workers are extremely welcoming and easy to talk to. I’ve never had to wait very long to get help. The bank is always kept clean and tidy.
The only downside to this bank’s location is the cramped parking lot in front.

Helpful branch.

I love this Citibank branch. Everything except the tiny parking lot up front, but that’s not really their fault, and there’s more parking on the side that faces Round Table Pizza.
The ladies in here (I actually have never seen a male employee, now that I think about it!) ~ all the women are really nice. The moment you walk in someone will greet you. Shortly after, IF you have a wait at all, you’ll be thanked for your patience and told someone will be right with you. That’s nice to hear, especially in a bank — some banks have very slow moving lines. I normally come in on my way to work, at 9 when they open — never too much of a line at this time. They close at 5 M-​Th and 6 on Friday. Sometimes I come in near the end of my shift and it’s usually quiet then too. I don’t know about lunch time crowds.
I recently opened a checking account here but have been banking with Citibank through my work for a couple of years. I am responsible for all the fun financial stuff at the office and some weeks I am in the bank more than once making office or trustee deposits. I spend a lot of time in here! We switched from the WC branch to this one after they made a terrible banking error downtown. Since then we have only banked here and I’m glad. The employees really go out of their way to be friendly. It’s how all businesses should be run.